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Added 26 mins ago
Student Office Assistant/Assistant(e) administratif(ve) étudiant(e) - CD - Law310
McGill University
Montreal, QC
Part-time
…helping students, instructors, invigilators, and administrative staff navigate new examination processes and…
Added 27 mins ago
RECEIVER (Morning Shift: 6:00AM - 2:30PM)
Authentic T-Shirt Company
Mississauga, ON
Up to $21 CAD / hour
Full-time
Able to work from Reach truck platform at heights of 20 feet or more
Added 1 hour ago
Resident Services Coordinator
Hazelview Properties
Toronto, ON
Full-time
Staff the building's front desk during all scheduled concierge shifts - this is the primary service touchpoint for residents and a core function of this role
Added 1 hour ago
Retail Shift Leader
Canna Cabana
Calgary, AB · Marlborough, Calgary, AB
Full-time
Greet and assist customers in a way that models exemplary conduct to other staff
Added 1 hour ago
Clinical Research Coordinator
McGill University
Montreal, QC
Full-time
Submit and maintain ethics applications, amendments, and renewals in our research platform, ensuring compliance with REB, institutional, and sponsor requirements.
Added 1 hour ago
PL/SQL Developer
CMiC
Remote, Canada
Full-time · Remote
…on the Construction industry. We have built a comprehensive platform for construction companies to manage their most important workflows. Our customers have their choice of a SaaS or…
Added 1 hour ago
Administrative Assistant
Burson
Toronto, ON
…company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more…
Added 2 hours ago
Principal Platform Engineer
SkyWatch
Remote, Canada
Full-time · Remote
Our suite of applications is tailored to meet the diverse needs of users on the SkyWatch platform. Whether you are an individual purchasing data for a project, a business seeking to store…
Added 2 hours ago
PL/SQL Developer
CMiC
Toronto, ON
Full-time
…on the Construction industry. We have built a comprehensive platform for construction companies to manage their most important workflows. Our customers have their choice of a SaaS or…
Added 2 hours ago
Head, Business Intelligence Unit
National Film Board of Canada
Montreal, QC
Full-time
Leads performance measurement and analysis across organizational, audience, platform and marketing data to identify trends, opportunities, risks and emerging issues that inform strategic…
Added 2 hours ago
Mechanical Engineer, Medical Devices
CuraDrone
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Our platform rests on three pillars: magnetotactic bacteria that serve as a biological vector, bioconjugation expertise for attaching therapeutic agents to the surface of the bacteria, and…
Added 2 hours ago
SENIOR TECHNICAL SUPPORT SPECIALIST 1 (File Services Lead)
City of Toronto
Toronto, ON
Reporting to the Manager, Infrastructure & Platform Services (I&P), this role leads the File Services team, ensuring the availability, security, and integrity of shared file access across…
Added 3 hours ago
League Manager - Part-Time (Winnipeg)
Brodie Rec League
Winnipeg, MB
Part-time
…your crew across seats so every court is covered, redeploy staff when a game forfeits, hold the standard in the moment (uniform, positions, focus, branding), and coach, document and…
Added 3 hours ago
Concession Runner | Part-Time | Enercare Centre
Oak View Group
Toronto, ON
$19 CAD / hour
Part-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 3 hours ago
Catering Server | Part-Time | Enercare Centre
Oak View Group
Toronto, ON
$23 CAD / hour
Part-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 3 hours ago
Technical Delivery Manager
Intelex Technologies ULC
Canada
Full-time
This role partners closely with Engineering Managers, Architects, CloudOps, SRE, DBA, DevOps, Security, and Platform Engineering teams to translate infrastructure priorities into actionable…
Added 5 hours ago
Staff Software Engineer
BlueCat
Toronto, ON · Greater Toronto Area, Canada
Full-time
…for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and…
Added 5 hours ago
IT Lead
Polaryn Solutions Inc.
Dartmouth, NS
Full-time
…infrastructure. Leveraging its networks and mission-driven platform, COVE connects investors, innovators, industry, and the research community to drive cutting-edge capabilities for…
Added 6 hours ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
…to promote positive relationships with patients, visitors, staff, physicians, and…
Added 6 hours ago
IT Lead
COVE
Dartmouth, NS
Full-time
…infrastructure. Leveraging its networks and mission-driven platform, COVE connects investors, innovators, industry, and the research community to drive cutting-edge capabilities for…
Added 6 hours ago
Business Analyst, Optimization & Performance
Fairmont Hotels & Resorts
Banff, AB
Full-time
Identify opportunities to leverage Microsoft Copilot, Power Platform, and other digital solutions to streamline workflows and reduce manual effort.
Added 6 hours ago
VIP Guest Experience Manager
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
Champion the UR Venue platform to curate personalized itineraries and memorable guest experiences.
Added 6 hours ago
Marketing Manager, Visual Content and Design
Fairmont Hotels & Resorts
Jasper, AB
Full-time
Hands-on experience with CMS platforms (WordPress, WIX, Adobe Experience Platform), email platforms, and social media management tools
Added 6 hours ago
VIP Assistant Guest Experience Manager
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
Champion the UR Venue platform to curate personalized itineraries and memorable guest experiences.
Added 6 hours ago
Director of Venues (Full Time)
Fairmont Hotels & Resorts
AB · Edmonton, AB
$59,000 to $88,500 CAD / year
Full-time
Leading the recruitment, training, and mentorship of staff, cultivating a positive, high-performance work environment that emphasizes guest satisfaction and operational excellence.

Fairmont Hotels & Resorts

Assistant Front Manager (Full Time)

AB, Canada
Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Company Description

Your Team and Working Environment

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description

Assistant Front Office Manager (Full Time)

In this role, you will be providing engaging, sincere, personalized service by creating the grandest of feelings for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager, where you will lead, train, and recognize your team in support of exceptional guest service.

What you will be doing:

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly, and engaging service
Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Ensure proper staffing and scheduling of all Front Office colleague in accordance to productivity and guidelines
Other duties as assigned

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs, and ramps

Qualifications

Your experience and skills include:

Highly organized, results-oriented with the ability to be flexible and work well under pressure
Service focused personality is essential. Strong interpersonal and problem solving abilities and the ability to lead by example
Previous experience in a similar leadership role is an asset
Prior experience working with Opera or a related system
ProServe Certificate
Valid Drivers license
Degree or Diploma in Hospitality Management is an asset

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.

Additional Information

What’s in it for you:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support 
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities. The sky is your limit

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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More about this job

Responsibilities

Support the Front Office Manager in overseeing department operations and ensuring service standards are consistently followed. Lead, train, and schedule colleagues, while responding promptly to guest concerns and coordinating with relevant teams to deliver memorable service.

Requirements

Candidates should be highly organized, results-oriented, service-focused, flexible, and able to work under pressure, with strong interpersonal and problem-solving abilities. Previous leadership experience and familiarity with Opera or a similar system are assets; a ProServe certificate and valid driver's license are listed, while hospitality management education is an asset.

Skills

Guest Service
Front Office Operations
Team Leadership
Staff Training
Staff Scheduling
Problem Solving
Interpersonal Communication
Organization
Flexibility
Working Under Pressure
Guest Concern Resolution
Opera System
ProServe Certification

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Support
Employer Pension Matching
Employee Travel Discounts
Food And Beverage Discounts
Wellness Platform
Learning And Development Programs
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office Management
Hospitality
Guest Service
Service Standards
Team Leadership
Staff Training
Staff Recognition
Staff Scheduling
Productivity Guidelines
Guest Concern Resolution
Opera
ProServe Certificate
Valid Driver's License
Hospitality Management
Personalized Service
Diversity And Inclusion
Edmonton
Fairmont
Accor

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