Assistant Restaurant Manager
- Banff, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Must have 2 years previous experience as a Leader in Food & Beverage; preferably in a full service hotel or upscale restaurant
- Posting language
- English
- Posted
Original job description
Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
The Assistant Restaurant Manager will ensure that employees provide phenomenal guest experiences resulting in lasting memories. They will lead, develop and coach a team of professional employees to enhance the level of service and meet standards.
Food & Beverage Overview: Our mission is to make Food & Beverage the heart and soul of all of our hotels by creating a free standing food & beverage mentality in our hotels that is relevant, profitable and exciting; connecting us, our guests, and the community together.
Candidates will be matched to one of the following Restaurants based upon experience:
Starting at $60,000 - $63,000 gross annually, based on previous experience & education
Job Duties Include:
Your Skills & Qualifications:
Job Perks & Benefits:
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
The Assistant Restaurant Manager will ensure that employees provide phenomenal guest experiences resulting in lasting memories. They will lead, develop and coach a team of professional employees to enhance the level of service and meet standards.
Food & Beverage Overview: Our mission is to make Food & Beverage the heart and soul of all of our hotels by creating a free standing food & beverage mentality in our hotels that is relevant, profitable and exciting; connecting us, our guests, and the community together.
Candidates will be matched to one of the following Restaurants based upon experience:
- Rundle Bar
Starting at $60,000 - $63,000 gross annually, based on previous experience & education
Job Duties Include:
- Provide on-the-floor supervision and support to employees and coach and develop them to ensure standards are being maintained
- Be involved with ongoing menu/wine/cocktail development
- Have a good understanding of day-to-day expectations, tasks and operations as well as forethought to upcoming events
- Review guest comments, respond to any concerns in a timely and professional fashion
- Understand both the restaurant’s and the hotel’s financial goals to achieve superior long-term financial returns to our shareholders
- Ensure that service essentials, steps of service and brand standards are being followed by the team
Your Skills & Qualifications:
- Must have 2 years previous experience as a Leader in Food & Beverage; preferably in a full service hotel or upscale restaurant
- Must have pro-serve certification and POS system experience
- Wine knowledge at or above WSET Level 2 an asset
- Diploma or Degree in Hospitality/Hotel Administration an asset
- A passion for food & wine
- Schedule flexibility, including early mornings, late nights, weekends, holidays
- Must be able to lift and carry up to 20+lbs and be able to be on your feet for 8 hours or more
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com
More about this job
Responsibilities
Supervise, support, coach, and develop restaurant employees to deliver excellent guest experiences and consistently meet service and brand standards. Contribute to menu, wine, and cocktail development, respond to guest feedback, prepare for events, and help achieve the restaurant’s and hotel’s financial goals.
Requirements
Candidates must have at least two years of Food and Beverage leadership experience, ProServe certification, and experience with POS systems; wine knowledge at or above WSET Level 2 is an asset. A hospitality or hotel administration diploma or degree is an asset, along with schedule flexibility and the ability to lift more than 20 pounds and remain on one’s feet for eight or more hours.
Skills
- Food And Beverage Leadership
- Employee Coaching And Development
- Guest Experience
- Restaurant Operations
- Menu Development
- Wine Knowledge
- Cocktail Development
- Guest Relations
- Financial Performance
- Service Standards
- ProServe Certification
- POS Systems
- Team Supervision
- Event Planning
- Food And Wine Passion
Benefits
- Subsidized Staff Accommodation
- Complimentary Meal Per Shift
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Mental Health Benefits
- Orthodontic Benefits
- Fertility Drug Coverage
- Gender Affirmation Benefits
- Employer Pension Matching
- Employee Travel Discounts
- Food And Beverage Discounts
- Fitness Centre Discounts
- Spa Discounts
- Golf Course Discounts
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
Keywords
- Food And Beverage
- Restaurant Management
- Guest Experience
- Employee Coaching
- Team Development
- Restaurant Operations
- Menu Development
- Wine
- Cocktails
- Guest Feedback
- Financial Goals
- Service Standards
- Brand Standards
- ProServe Certification
- POS Systems
- WSET Level 2
- Hospitality Administration
- Hotel Administration
- Event Operations
- Full-Service Hotel
- Upscale Restaurant