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Added 9 mins ago
A
Program Cost Controller - Airport
AECOM
Mississauga, ON
- $93,000 to $145,000 CAD / year
- Full-time
…options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase…
Added 9 mins ago
E
Program Manager
Equus
Bath, ON · Loyalist Township/Bath, Ontario
- $32.5 CAD / hour
- Full-time
Execute Site budget, business plan, quality management plan, service initiatives and meet performance-based outcome targets
Added 9 mins ago
A
Therapeutic Specialist – Gynecology & Gastroenterology (BC & SK)
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
Our Therapeutic Specialists develop robust business/account plans to execute brand strategy and tactics in the field, deliver sales performance and effectively build strong customer…
Added 9 mins ago
RB
Senior GES Payments Specialist - 1 year contract
Royal Bank of Canada
Toronto, ON
- Full-time
…decision payments (incoming and outgoing) to support global business units and local compliance teams. Real time payments are reviewed to assess and address the sanctions risk, investigated…
Added 9 mins ago
RB
Senior GES Payments Specialist - 6 month contract
Royal Bank of Canada
Toronto, ON
- Full-time
…decision payments (incoming and outgoing) to support global business units and local compliance teams. Real time payments are reviewed to assess and address the sanctions risk, investigated…
Added 9 mins ago
R
Senior GES Payments Specialist - 6 month contract
RBC
Toronto, ON
- Full-time
…decision payments (incoming and outgoing) to support global business units and local compliance teams. Real time payments are reviewed to assess and address the sanctions risk, investigated…
Added 24 mins ago
Grocery - Clerk Sales/Service SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lloydminster, AB
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Added 24 mins ago
In Store Bakery - Baker/On Job Training SW
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Lloydminster, AB
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Added 24 mins ago
Coffee - Coffee Bar Server
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lloydminster, AB
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Added 24 mins ago
Service Technician - Subaru L1
The Jim Pattison Auto Group
Winnipeg, MB
…company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to…
Added 24 mins ago
Car Detailer - Subaru
The Jim Pattison Auto Group
Winnipeg, MB
…company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to…
Added 24 mins ago
Project Manager - Calgary
Strategic Group
Calgary, AB
…the country. This focus is a driving force in our development business and reflects our commitment to creatively reimagining what’s…
Added 24 mins ago
QR
WAREHOUSE – MATERIAL HANDLER
Quincaillerie Richelieu
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- Full-time
Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
Added 24 mins ago
HR
Associate, Stock Movement
Holt Renfrew
Mississauga, ON
- Part-time
Additional responsibilities are required as per the needs of the business
Added 24 mins ago
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Senior Advisor Innovation and Performance
National Bank of Canada
Montreal, QC
- Full-time
Identify, prioritize, and recommend innovation, artificial intelligence, and automation opportunities aimed at improving business performance, productivity, and the client experience.
Added 24 mins ago
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Associate
National Bank of Canada
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
Added 24 mins ago
S
Scrum Master-Global Payments Engineering
Scotiabank
Toronto, ON
- Full-time
…initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal…
Added 24 mins ago
AH
Manager
Alberta Health Services
Fort McMurray, AB
- Full-time
…patient care service in support of the vision, mission and business plan of Alberta Health Services. In addition, this position is responsible for making key decisions and direct leadership…
Added 24 mins ago
TI
Personal Lines and Autoplan Advisor - InsureBC (University) Insurance Services
The InsureBC Group
Vancouver, BC
- Full-time
…account development, and handle quotes and placement for new business as needed. The ideal candidate will have a level 1 insurance license, experience in the insurance industry, and be…
Added 39 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Calgary, AB
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Lead and execute an assigned business focus area through planning and detailed follow through
Added 54 mins ago
Payments Lawyer
Axiom Talent Platform
Toronto, ON
Working with and advising business clients directly to provide comprehensive legal counsel on a range of regulatory and transactional matters concerning payment systems and services for…
Added 54 mins ago
MM
Talent & Rewards Consulting Analyst
Marsh McLennan
Toronto, ON
- Full-time
Marsh People and Investments’ Workforce and Rewards business segment helps our clients around the world engage their talent to drive business performance. Workforce and Rewards consultants…
Added 54 mins ago
A
Allstate Sales Agent
Allstate
Toronto, ON
- Full-time
As an Allstate Sales Agent, you’ll grow your own book of business, build strong relationships in your community, and help people protect what matters most. This is a hybrid role, where…
Added 54 mins ago
R
Senior GES Payments Specialist - 1 year contract
RBC
Toronto, ON
- Full-time
…decision payments (incoming and outgoing) to support global business units and local compliance teams. Real time payments are reviewed to assess and address the sanctions risk, investigated…
Added 54 mins ago
WG
Inside Sales Representative (Lloydminster, AB)
Wolseley Group
Lloydminster, SK
- Full-time
Build and maintain relationships with new and existing customers by phone and email to drive additional business.

Fairmont Hotels & Resorts

Assistant Spa Manager

Lake Louise, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee performance management, training, and development. This individual is expected to act as an extension of the Spa Director, helping to maintain high standards across all areas of the spa.

Job duties Include:

Guest Experience & Spa Operations

Demonstrate strong commitment to exceptional guest service and personalized experiences
Maintain comprehensive knowledge of all spa treatments, products, and facility features
Lead daily spa operations, ensuring all service and quality standards are upheld
Oversee reception and guest flow, ensuring seamless booking, check-in, and service delivery
Handle special guest requests and resolve concerns with professionalism and care
Ensure adherence to hotel and departmental policies at all guest touchpoints

Leadership & Service Excellence

Deliver service in accordance with Forbes Travel Guide and LQA standards.
Coach and mentor colleagues to consistently achieve luxury service excellence.
Assume responsibility for the overall operation of the spa in the absence of the Spa Director, ensuring service excellence, operational efficiency, financial accountability, and adherence to Fairmont standards.

Revenue & Business Development

Support initiatives to drive spa revenue through treatment bookings, upselling, and retail performance
Motivate and guide the team to meet revenue and retail sales goals

Financial & Operational Performance

Assist with monitoring departmental expenses and labour costs.
Review daily revenue reports and identify opportunities to improve performance.
Support labour scheduling to maximize productivity while maintaining exceptional service standards.

Inventory Management

Assist with monitoring and managing spa supply inventory to ensure operational readiness
Assist the Spa Director in completing monthly inventory counts, spot-checks, and placing orders

Payroll & Scheduling

Support the accurate administration of employee payroll, including daily timekeeping review
Act as the departmental payroll lead in the absence of the Spa Director

Retail Operations

Maintain and replenish retail product displays, testers, and signage
Support the team in achieving retail sales targets and promoting homecare regimens

Performance Management & Training

Participate actively in employee performance management and coaching
Support the Spa Director in training, onboarding, and ongoing development of team members
Promote a positive and professional work environment that aligns with health and safety standards
Ensure consistent adherence to workplace safety procedures

Administrative & Communication Duties

Maintain accurate daily reports, including the discount register and transaction records
Submit and track maintenance work orders, ensuring timely follow-up
Attend promotional and operational meetings; collaborate on events and special projects
Foster effective communication and collaboration between departments to ensure smooth spa operations

Health, Safety, & Sustainability

Uphold all hotel environmental and sustainability policies
Maintain a clean and safe working environment
Ensure compliance with Health & Safety, WHMIS, and Fairmont Safe & Sustainable practices.
Perform additional tasks and duties as assigned by the Spa Director

Qualifications

Qualifications:

Proven leadership experience in a supervisory or management role
Proficient with Windows-based programs and Microsoft Office (Word, Excel); familiarity with Opera PMS and Book4Time is a strong asset
Spa industry experience is preferred, though not required
Exceptional interpersonal skills with sound decision-making and problem-solving abilities
Reliable, accountable, and committed to excellence in guest service
Strong written and verbal communication skills in English
Self-motivated with the ability to work independently and take initiative
Capable of maintaining high performance standards in a fast-paced, high-pressure environment
Physically able to stand and walk for extended periods; must be able to lift trays and perform tasks that require moderate physical effort

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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More about this job

Responsibilities

Support the Spa Director in managing daily spa operations, delivering luxury guest service, and maintaining operational, financial, and safety standards. Lead and develop team members while supporting revenue and retail goals, scheduling, payroll, inventory, reporting, and interdepartmental coordination.

Requirements

Candidates should have proven supervisory or management experience, strong interpersonal, communication, decision-making, and problem-solving abilities, and the ability to perform effectively in a fast-paced environment. Spa experience is preferred but not required; proficiency with Windows and Microsoft Office is expected, while Opera PMS and Book4Time familiarity is an asset.

Skills

Spa Operations
Guest Service
Team Leadership
Coaching And Mentoring
Performance Management
Training And Development
Revenue Generation
Retail Sales
Financial Monitoring
Labour Scheduling
Inventory Management
Payroll Administration
Microsoft Office
Problem-Solving
Communication
Health And Safety Compliance

Benefits

Subsidized On-Site Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Fertility Drug Coverage
Gender Affirmation Coverage
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Spa Operations
Guest Experience
Luxury Service
Forbes Travel Guide
LQA Standards
Spa Treatments
Retail Sales
Revenue Management
Financial Accountability
Labour Scheduling
Inventory Management
Payroll Administration
Performance Management
Employee Training
Microsoft Office
Microsoft Word
Microsoft Excel
Opera PMS
Book4Time
WHMIS
Health And Safety
Sustainability
Maintenance Work Orders
Guest Relations
Hospitality

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