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Added 10 mins ago
NS
Manager - Clinical Pharmacy
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the CZ Director of Pharmacy, the Clinical Pharmacy Manager, is responsible for day-to-day management of the financial, material, and human resources required to support…
Added 10 mins ago
F
Creative Director
Foundation
Remote, Canada
- $110,000 to $135,000 CAD / year
- Full-time
- Remote
You work across all of our client teams. Each team is led by a Group AEO Marketing Director who owns a book of clients, with an AEO Program Director who runs delivery. Our writers,…
Added 25 mins ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $51.17 CAD / hour
- Internship
Step 2: Meet Our Leadership: Next, you’ll have a video or in-person interview with a Staffing Manager Regional Director.
Added 41 mins ago
CP
Project Coordinator, Construction
Crown Property Management Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Assist with monthly construction accruals for review by Director, Construction and Property Manager.
Added 41 mins ago
IH
Lead | Surgical Service Network
Interior Health Authority
Kelowna, BC
- Full-time
…surgical strategy implementation, under the direction of the Manager and supporting the Network…
Added 41 mins ago
CT
Office Manager
Camp Tamarack Association
AB
- Part-time
At Camp Tamarack, we believe everyone deserves the chance to experience adventure, nature and belonging. Our Office Manager keeps the details moving behind the scenes so campers, families,…
Added 1 hour ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
As the Senior Regional Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize…
Added 1 hour ago
C
Senior Manager, Safety Management System & Safety Culture
CAE
Montreal, QC
- Full-time
The Senior Manager, Safety Management System & Safety Culture serves as CAE's lead for the development, governance, promotion and continual improvement of the Global Safety Management…
Added 1 hour ago
A
Food & Beverage Administrator
AccorHotel
Whistler, BC
- Full-time
Provide administrative support to the Director of Food & Beverage and leadership team, coordinating calendars, meetings, training, communications, presentations, and key operational…
Added 1 hour ago
TU
Educational Coordinator
The University of British Columbia
Vancouver, BC
- $4,576 to $4,808 CAD / month
- Part-time
Reports to the Project Manager. Works closely with the Education Program Leadership who provide day-to-day direction and assign tasks as required and may also receive assignments from the…
Added 1 hour ago
EI
Preconstruction PM - ICI Projects
EBC Inc.
Mississauga, ON
- Full-time
EBC is looking for a Preconstruction Project Manager to oversee all phases of the preconstruction process while working closely with the Preconstruction/Bid Director. The successful…
Added 1 hour ago
FH
Assistant Spa Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and…
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $51.17 CAD / hour
- Internship
Step 2: Meet Our Leadership: Next, you’ll have a video or in-person interview with a Staffing Manager Regional Director.
Added 1 hour ago
FH
Food & Beverage Administrator
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Provide administrative support to the Director of Food & Beverage and leadership team, coordinating calendars, meetings, training, communications, presentations, and key operational…
Added 1 hour ago
BE
Manager, Human Resources, Occupational Health & Safety
BC Energy Regulator
Fort St. John, BC
- Full-time
The Manager, Human Resources, Occupational Health & Safety (Manager) is responsible for advancing a healthy, safe, and inclusive work environment across the BCER. With a primary focus on…
Added 1 hour ago
UO
Energy Conservation Engineer
University of British Columbia
Vancouver, BC · UBCV | Campus Energy Centre (CEC)
- $9,599.75 to $14,385.5 CAD / month
- Full-time
Reports to the Energy Conservation Manager in Energy and Water Services' Energy Conservation and Innovation Unit; has direct contact with Building Operations staff, the UBC Sustainability &…
Added 2 hours ago
IR
Regional Patient Care Manager
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Reporting to the Director Health Services, Acute Care, the Regional Patient Care Manager is accountable for providing regional professional nursing management and support for the direct…
Added 2 hours ago
UO
Manager, Program Facilitation, Institutional Programs
University of Calgary
Calgary, AB
- Full-time
The Office of Research Services in VP Research is currently seeking a Full-time Limited Term Manager for approximately 12 months.
Added 2 hours ago
OT
Business Development Manager
Olympia Tile+Stone Inc.
Toronto, ON
- Full-time
We are seeking an experienced, results-driven Business Development Manager to drive Flextile's sales growth, market expansion, and strategic business development initiatives across Canada…
Added 2 hours ago
E
Manager, Product Strategy & Operations
eBay
Toronto, ON
- Full-time
…shipping, payments, monetization, compliance, and risk. As the Manager, Product Strategy & Operations, you will change our processes by using AI tools to automate and improve operations.…
Added 2 hours ago
Director, Program Policy & Innovation
Government of Alberta
Alberta
Job Title: Director, Program Policy and Innovation
Added 2 hours ago
CS
Health Care Aide (Casual Part Time)
Cogir Senior Living
Surrey, BC · Whitecliff Retirement
- Part-time
Reporting to the Health & Wellness Manager or Director of Care, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under…
Added 2 hours ago
A
Assistant Spa Manager
AccorHotel
Lake Louise, AB
- Full-time
The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and…
Added 2 hours ago
B
Gestionnaire, Comptabilité en Gestion Immobilière | Manager, Property Management Accounting
Broccolini
Montréal-Ouest, QC
- Full-time
Added 2 hours ago
EK
Manager, New Store Design
Earls Kitchen + Bar
Vancouver, BC
- $95,000 CAD / year
- Full-time
Earls Kitchen + Bar is seeking a strategic and empowering Manager, New Store Design with 8+ years of experience, including a minimum of 2 years in a Senior role, to join our Store…

Fairmont Hotels & Resorts

Assistant Spa Manager

Lake Louise, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee performance management, training, and development. This individual is expected to act as an extension of the Spa Director, helping to maintain high standards across all areas of the spa.

Job duties Include:

Guest Experience & Spa Operations

Demonstrate strong commitment to exceptional guest service and personalized experiences
Maintain comprehensive knowledge of all spa treatments, products, and facility features
Lead daily spa operations, ensuring all service and quality standards are upheld
Oversee reception and guest flow, ensuring seamless booking, check-in, and service delivery
Handle special guest requests and resolve concerns with professionalism and care
Ensure adherence to hotel and departmental policies at all guest touchpoints

Leadership & Service Excellence

Deliver service in accordance with Forbes Travel Guide and LQA standards.
Coach and mentor colleagues to consistently achieve luxury service excellence.
Assume responsibility for the overall operation of the spa in the absence of the Spa Director, ensuring service excellence, operational efficiency, financial accountability, and adherence to Fairmont standards.

Revenue & Business Development

Support initiatives to drive spa revenue through treatment bookings, upselling, and retail performance
Motivate and guide the team to meet revenue and retail sales goals

Financial & Operational Performance

Assist with monitoring departmental expenses and labour costs.
Review daily revenue reports and identify opportunities to improve performance.
Support labour scheduling to maximize productivity while maintaining exceptional service standards.

Inventory Management

Assist with monitoring and managing spa supply inventory to ensure operational readiness
Assist the Spa Director in completing monthly inventory counts, spot-checks, and placing orders

Payroll & Scheduling

Support the accurate administration of employee payroll, including daily timekeeping review
Act as the departmental payroll lead in the absence of the Spa Director

Retail Operations

Maintain and replenish retail product displays, testers, and signage
Support the team in achieving retail sales targets and promoting homecare regimens

Performance Management & Training

Participate actively in employee performance management and coaching
Support the Spa Director in training, onboarding, and ongoing development of team members
Promote a positive and professional work environment that aligns with health and safety standards
Ensure consistent adherence to workplace safety procedures

Administrative & Communication Duties

Maintain accurate daily reports, including the discount register and transaction records
Submit and track maintenance work orders, ensuring timely follow-up
Attend promotional and operational meetings; collaborate on events and special projects
Foster effective communication and collaboration between departments to ensure smooth spa operations

Health, Safety, & Sustainability

Uphold all hotel environmental and sustainability policies
Maintain a clean and safe working environment
Ensure compliance with Health & Safety, WHMIS, and Fairmont Safe & Sustainable practices.
Perform additional tasks and duties as assigned by the Spa Director

Qualifications

Qualifications:

Proven leadership experience in a supervisory or management role
Proficient with Windows-based programs and Microsoft Office (Word, Excel); familiarity with Opera PMS and Book4Time is a strong asset
Spa industry experience is preferred, though not required
Exceptional interpersonal skills with sound decision-making and problem-solving abilities
Reliable, accountable, and committed to excellence in guest service
Strong written and verbal communication skills in English
Self-motivated with the ability to work independently and take initiative
Capable of maintaining high performance standards in a fast-paced, high-pressure environment
Physically able to stand and walk for extended periods; must be able to lift trays and perform tasks that require moderate physical effort

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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More about this job

Responsibilities

Support the Spa Director in managing daily spa operations, delivering luxury guest service, and maintaining operational, financial, and safety standards. Lead and develop team members while supporting revenue and retail goals, scheduling, payroll, inventory, reporting, and interdepartmental coordination.

Requirements

Candidates should have proven supervisory or management experience, strong interpersonal, communication, decision-making, and problem-solving abilities, and the ability to perform effectively in a fast-paced environment. Spa experience is preferred but not required; proficiency with Windows and Microsoft Office is expected, while Opera PMS and Book4Time familiarity is an asset.

Skills

Spa Operations
Guest Service
Team Leadership
Coaching And Mentoring
Performance Management
Training And Development
Revenue Generation
Retail Sales
Financial Monitoring
Labour Scheduling
Inventory Management
Payroll Administration
Microsoft Office
Problem-Solving
Communication
Health And Safety Compliance

Benefits

Subsidized On-Site Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Fertility Drug Coverage
Gender Affirmation Coverage
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Spa Operations
Guest Experience
Luxury Service
Forbes Travel Guide
LQA Standards
Spa Treatments
Retail Sales
Revenue Management
Financial Accountability
Labour Scheduling
Inventory Management
Payroll Administration
Performance Management
Employee Training
Microsoft Office
Microsoft Word
Microsoft Excel
Opera PMS
Book4Time
WHMIS
Health And Safety
Sustainability
Maintenance Work Orders
Guest Relations
Hospitality

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