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Added 6 mins ago
T
Full-Time Assistant Manager
Torrid
AB · Edmonton, AB
- Full-time
As an Assistant Store Manager, you'll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you'll support the Store Manager by directing…
Added 20 mins ago
CM
2026-041 - PFT IT Specialist - Level 1
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
…growth of our employees. We offer a comprehensive benefits package that includes health, dental, and vision insurance, a generous paid time off policy, and an employer-matched pension plan…
Added 20 mins ago
CM
2026-055 - PFT Registered Practical Nurse (Residential Programs)
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
At CMHA HPE, we prioritize the well-being and professional growth of our employees. We offer a comprehensive benefits package that includes health, dental, and vision insurance, a generous…
Added 20 mins ago
CM
2026-060 - PFT Addictions Counsellor - RAAM (Picton)
Canadian Mental Health Association HPE
Prince Edward, ON
- Full-time
…growth of our employees. We offer a comprehensive benefits package that includes health, dental, and vision insurance, a generous paid time off policy, and an employer-matched pension plan…
Added 20 mins ago
CM
2026-062 - PFT Program Manager, Regional Multidisciplinary Teams
Canadian Mental Health Association HPE
Prince Edward, ON · Quinte West, ON
- Full-time
…growth of our employees. We offer a comprehensive benefits package that includes health, dental, and vision insurance, a generous paid time off policy, and an employer-matched pension plan…
Added 20 mins ago
CM
2026-063 - PFT Senior Financial Analyst
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
At CMHA HPE, we prioritize the well-being and professional growth of our employees. We offer a comprehensive benefits package that includes health, dental, and vision insurance, a generous…
Added 20 mins ago
CM
2026-067 - PFT Residential Counsellor (Residential Programs)
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
…growth of our employees. We offer a comprehensive benefits package that includes health, dental, and vision insurance, a generous paid time off policy, and an employer- matched pension plan…
Added 20 mins ago
CM
2026-068 - PFT Personal Support Worker (Residential Programs)
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
…growth of our employees. We offer a comprehensive benefits package that includes health, dental, and vision insurance, a generous paid time off policy, and an employer- matched pension plan…
Added 36 mins ago
CR
Office Manager
COGIR Real Estate
Kitchener, ON
- Full-time
Competitive Compensation Package: As an Office Manager, you will enjoy a lucrative compensation package. We offer a competitive salary that reflects your experience and expertise and…
Added 36 mins ago
SS
Rental Coordinator
Sunbelt Solomon
New Westminster, BC
- Full-time
Work with Manager to develop training and development paths
Added 36 mins ago
GF
Electronics Engineer, Diagnostics & Data Acquisition
General Fusion Inc.
Richmond, BC
- Full-time
The position reports to the Manager, Pulsed Power Systems, and is located on-site at General Fusion’s Richmond, BC facility. Shift work is not expected; however, extended hours during…
Added 36 mins ago
GF
Electrical Engineer (Controls and Infrastructure)
General Fusion Inc.
Richmond, BC
- Full-time
Commitment to safe work practices in a lab or R&D environment.
Added 36 mins ago
GF
Talent Acquisition Partner
General Fusion Inc.
Richmond, BC
- Full-time
Reporting to the Manager, People & Culture, the Talent Acquisition Partner will be a hands-on, full-cycle recruiter with primary responsibility for a portfolio of General Fusion's…
Added 36 mins ago
GF
Manager, Financial Planning & Analysis
General Fusion Inc.
Richmond, BC
- Full-time
As a newly public company, General Fusion is seeking a strategic, hands-on Manager, FP&A to help strengthen and scale our financial planning, reporting, and analysis capabilities. Being…
Added 36 mins ago
GF
Business Development Coordinator
General Fusion Inc.
Richmond, BC
- Full-time
Based in, or willing to relocate to Vancouver, BC, with onsite work required a minimum of three days per week, with specific days determined by the manager
Added 1 hour ago
O
Customer Success Manager
Occupier
Remote, Canada
- Full-time
- Remote
As a Customer Success Manager, you’ll partner with our customers to help them get maximum value from Occupier and reach their desired outcomes. You’ll own the full customer lifecycle, from…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…facilities with outstanding safety records. We offer a great work environment and competitive total compensation package, including above market retirement savings plan and market…
Added 1 hour ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…facilities with outstanding safety records. We offer a great work environment and competitive total compensation package, including above market retirement savings plan and market…
Added 1 hour ago
SH
Pharmacy Technician - (Calgary, AB) - Onsite
Sentrex Health Solutions
Calgary, AB
- Full-time
Flexible working environment that promotes a healthy work-life balance
Added 2 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 2 hours ago
MC
Commercial Analyst
Meridian Credit Union
St. Catharines, ON
- $52,000 to $75,000 CAD / year
- Full-time
…and maximizing product penetration. A fast-paced and exciting environment in a high growth segment of our business will challenge successful…
Added 2 hours ago
MC
Commercial Analyst
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- $52,000 to $75,000 CAD / year
- Full-time
…and maximizing product penetration. A fast-paced and exciting environment in a high growth segment of our business will challenge successful…
Added 2 hours ago
MC
Commercial Analyst
Meridian Credit Union
Owen Sound, ON · Barrie, ON
- $52,000 to $75,000 CAD / year
- Full-time
…and maximizing product penetration. A fast-paced and exciting environment in a high growth segment of our business will challenge successful…
Added 3 hours ago
RJ
Licensed Wealth Advisor Assistant
Raymond James Ltd.
Calgary, AB
- Full-time
The ability to work in a team environment and demonstrate a professional and friendly manner.
Added 4 hours ago
BG
Senior Project Manager (Construction)
BTY Group
Calgary, AB
- Full-time
We remain committed to creating and maintaining an environment that is as meaningful as it is inspiring, fostering alliances, collaboration, and determination. Here, everyone has the…

Fairmont Hotels & Resorts

Assistant Spa Manager

Lake Louise, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee performance management, training, and development. This individual is expected to act as an extension of the Spa Director, helping to maintain high standards across all areas of the spa.

Job duties Include:

Guest Experience & Spa Operations

Demonstrate strong commitment to exceptional guest service and personalized experiences
Maintain comprehensive knowledge of all spa treatments, products, and facility features
Lead daily spa operations, ensuring all service and quality standards are upheld
Oversee reception and guest flow, ensuring seamless booking, check-in, and service delivery
Handle special guest requests and resolve concerns with professionalism and care
Ensure adherence to hotel and departmental policies at all guest touchpoints

Leadership & Service Excellence

Deliver service in accordance with Forbes Travel Guide and LQA standards.
Coach and mentor colleagues to consistently achieve luxury service excellence.
Assume responsibility for the overall operation of the spa in the absence of the Spa Director, ensuring service excellence, operational efficiency, financial accountability, and adherence to Fairmont standards.

Revenue & Business Development

Support initiatives to drive spa revenue through treatment bookings, upselling, and retail performance
Motivate and guide the team to meet revenue and retail sales goals

Financial & Operational Performance

Assist with monitoring departmental expenses and labour costs.
Review daily revenue reports and identify opportunities to improve performance.
Support labour scheduling to maximize productivity while maintaining exceptional service standards.

Inventory Management

Assist with monitoring and managing spa supply inventory to ensure operational readiness
Assist the Spa Director in completing monthly inventory counts, spot-checks, and placing orders

Payroll & Scheduling

Support the accurate administration of employee payroll, including daily timekeeping review
Act as the departmental payroll lead in the absence of the Spa Director

Retail Operations

Maintain and replenish retail product displays, testers, and signage
Support the team in achieving retail sales targets and promoting homecare regimens

Performance Management & Training

Participate actively in employee performance management and coaching
Support the Spa Director in training, onboarding, and ongoing development of team members
Promote a positive and professional work environment that aligns with health and safety standards
Ensure consistent adherence to workplace safety procedures

Administrative & Communication Duties

Maintain accurate daily reports, including the discount register and transaction records
Submit and track maintenance work orders, ensuring timely follow-up
Attend promotional and operational meetings; collaborate on events and special projects
Foster effective communication and collaboration between departments to ensure smooth spa operations

Health, Safety, & Sustainability

Uphold all hotel environmental and sustainability policies
Maintain a clean and safe working environment
Ensure compliance with Health & Safety, WHMIS, and Fairmont Safe & Sustainable practices.
Perform additional tasks and duties as assigned by the Spa Director

Qualifications

Qualifications:

Proven leadership experience in a supervisory or management role
Proficient with Windows-based programs and Microsoft Office (Word, Excel); familiarity with Opera PMS and Book4Time is a strong asset
Spa industry experience is preferred, though not required
Exceptional interpersonal skills with sound decision-making and problem-solving abilities
Reliable, accountable, and committed to excellence in guest service
Strong written and verbal communication skills in English
Self-motivated with the ability to work independently and take initiative
Capable of maintaining high performance standards in a fast-paced, high-pressure environment
Physically able to stand and walk for extended periods; must be able to lift trays and perform tasks that require moderate physical effort

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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More about this job

Responsibilities

Support the Spa Director in managing daily spa operations, delivering luxury guest service, and maintaining operational, financial, and safety standards. Lead and develop team members while supporting revenue and retail goals, scheduling, payroll, inventory, reporting, and interdepartmental coordination.

Requirements

Candidates should have proven supervisory or management experience, strong interpersonal, communication, decision-making, and problem-solving abilities, and the ability to perform effectively in a fast-paced environment. Spa experience is preferred but not required; proficiency with Windows and Microsoft Office is expected, while Opera PMS and Book4Time familiarity is an asset.

Skills

Spa Operations
Guest Service
Team Leadership
Coaching And Mentoring
Performance Management
Training And Development
Revenue Generation
Retail Sales
Financial Monitoring
Labour Scheduling
Inventory Management
Payroll Administration
Microsoft Office
Problem-Solving
Communication
Health And Safety Compliance

Benefits

Subsidized On-Site Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Fertility Drug Coverage
Gender Affirmation Coverage
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Spa Operations
Guest Experience
Luxury Service
Forbes Travel Guide
LQA Standards
Spa Treatments
Retail Sales
Revenue Management
Financial Accountability
Labour Scheduling
Inventory Management
Payroll Administration
Performance Management
Employee Training
Microsoft Office
Microsoft Word
Microsoft Excel
Opera PMS
Book4Time
WHMIS
Health And Safety
Sustainability
Maintenance Work Orders
Guest Relations
Hospitality

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