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Added 4 mins ago
LS
Bilingual Manager, Events & Engagement - Permanent - 19624
LRO Staffing
Ottawa, ON
- Full-time
LRO Staffing is partnering with a well-established national member-based organization to recruit a Manager, Events & Engagement for a full-time, permanent opportunity in Ottawa. This is an…
Added 4 mins ago
CH
Program Manager, Capital Projects – Minor
Covenant Health Canada
AB · Edmonton, AB
- Temporary
The Program Manager, Capital Projects - Minor leads Covenant Health's Project Management Office (PMO) for minor capital, infrastructure renewal, and modernization projects across Alberta.…
Added 4 mins ago
CH
Operations Portfolio Manager
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Vice President of the Mental Health and Addiction portfolio, the Corporate Services Manager, Mental Health and Addictions provides strategic, analytical and executive-level…
Added 4 mins ago
Markville (7) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Markham, ON
Enforce store standards in the absence of store manager or assistant manager.
Added 33 mins ago
J
Personal Lines Account Manager - Insurance
JobsMedia.io
North Bay, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North Bay, ON. This role will be responsible for managing a book of personal lines…
Added 33 mins ago
J
Personal Lines Insurance Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North York, ON. This role will be responsible for managing a book of personal lines…
Added 33 mins ago
BH
Senior Manager, Pharmacy Operations
Bayshore HealthCare
Markham, ON
- Full-time
Prepare regular reports on operational performance, compliance, and business development metrics for senior leadership.
Added 33 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 33 mins ago
LH
Massage Therapist
Lifemark Health Group
Sherwood Park, AB
- Full-time
…psychology support available. Located in the Park Centre Hotel and Business Centre, our modern, wheelchair-accessible clinic offers ample free parking and a supportive environment where…
Added 48 mins ago
S
Speech Language Pathologist, Neuromotor - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
…practice and treatment team in partnership with the Program Manager and/or Professional Practice…
Added 49 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 49 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 49 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 hour ago
IT
HR and Payroll Administrator (Contract)
InTandem Talent
Calgary, AB · AB · Edmonton
- Full-time
…around the world with an employer that is committed to career…
Added 1 hour ago
TH
Project Manager
The Hospital for Sick Children
Toronto, ON
- Full-time
…here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of…
Added 1 hour ago
Y
Manager, PMO & Strategic Initiatives
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Serve as project manager and delivery lead for the firm's highest-priority initiatives, across business transformation, technology modernization, operational efficiency, regulatory change,…
Added 1 hour ago
store manager - Milton, ON
Starbucks
Milton, ON
Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks…
Added 1 hour ago
Systems Engineering
BWXT
Peterborough, ON
At BWXT Nuclear Energy Canada Inc. (BWXT NEC), we are committed to excellence in every business initiative. With nearly 500 workers across locations in Peterborough, Toronto, and Arnprior,…
Added 1 hour ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible…
Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
Rimouski, QC
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
Added 1 hour ago
BT
Manager, Private Enterprise Services
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Manager, Private Enterprise Services to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 1 hour ago
NB
Investment Advisor
National Bank of Canada
Montreal, QC
- Full-time
Connect with our clients to build lasting business relationships.
Added 1 hour ago
NB
Manager Financing Solutions
National Bank of Canada
Vancouver, BC
- Full-time
…professionals to help shape the future of our Commercial Banking business. As we continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Constant, QC · St Constant, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 1 hour ago
E
Program Manager
Equus
Bath, ON · Loyalist Township/Bath, Ontario
- $32.5 CAD / hour
- Full-time
Communicate business strategy and facilitate team development

Fairmont Hotels & Resorts

Assistant Spa Manager

Lake Louise, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee performance management, training, and development. This individual is expected to act as an extension of the Spa Director, helping to maintain high standards across all areas of the spa.

Job duties Include:

Guest Experience & Spa Operations

Demonstrate strong commitment to exceptional guest service and personalized experiences
Maintain comprehensive knowledge of all spa treatments, products, and facility features
Lead daily spa operations, ensuring all service and quality standards are upheld
Oversee reception and guest flow, ensuring seamless booking, check-in, and service delivery
Handle special guest requests and resolve concerns with professionalism and care
Ensure adherence to hotel and departmental policies at all guest touchpoints

Leadership & Service Excellence

Deliver service in accordance with Forbes Travel Guide and LQA standards.
Coach and mentor colleagues to consistently achieve luxury service excellence.
Assume responsibility for the overall operation of the spa in the absence of the Spa Director, ensuring service excellence, operational efficiency, financial accountability, and adherence to Fairmont standards.

Revenue & Business Development

Support initiatives to drive spa revenue through treatment bookings, upselling, and retail performance
Motivate and guide the team to meet revenue and retail sales goals

Financial & Operational Performance

Assist with monitoring departmental expenses and labour costs.
Review daily revenue reports and identify opportunities to improve performance.
Support labour scheduling to maximize productivity while maintaining exceptional service standards.

Inventory Management

Assist with monitoring and managing spa supply inventory to ensure operational readiness
Assist the Spa Director in completing monthly inventory counts, spot-checks, and placing orders

Payroll & Scheduling

Support the accurate administration of employee payroll, including daily timekeeping review
Act as the departmental payroll lead in the absence of the Spa Director

Retail Operations

Maintain and replenish retail product displays, testers, and signage
Support the team in achieving retail sales targets and promoting homecare regimens

Performance Management & Training

Participate actively in employee performance management and coaching
Support the Spa Director in training, onboarding, and ongoing development of team members
Promote a positive and professional work environment that aligns with health and safety standards
Ensure consistent adherence to workplace safety procedures

Administrative & Communication Duties

Maintain accurate daily reports, including the discount register and transaction records
Submit and track maintenance work orders, ensuring timely follow-up
Attend promotional and operational meetings; collaborate on events and special projects
Foster effective communication and collaboration between departments to ensure smooth spa operations

Health, Safety, & Sustainability

Uphold all hotel environmental and sustainability policies
Maintain a clean and safe working environment
Ensure compliance with Health & Safety, WHMIS, and Fairmont Safe & Sustainable practices.
Perform additional tasks and duties as assigned by the Spa Director

Qualifications

Qualifications:

Proven leadership experience in a supervisory or management role
Proficient with Windows-based programs and Microsoft Office (Word, Excel); familiarity with Opera PMS and Book4Time is a strong asset
Spa industry experience is preferred, though not required
Exceptional interpersonal skills with sound decision-making and problem-solving abilities
Reliable, accountable, and committed to excellence in guest service
Strong written and verbal communication skills in English
Self-motivated with the ability to work independently and take initiative
Capable of maintaining high performance standards in a fast-paced, high-pressure environment
Physically able to stand and walk for extended periods; must be able to lift trays and perform tasks that require moderate physical effort

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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More about this job

Responsibilities

Support the Spa Director in managing daily spa operations, delivering luxury guest service, and maintaining operational, financial, and safety standards. Lead and develop team members while supporting revenue and retail goals, scheduling, payroll, inventory, reporting, and interdepartmental coordination.

Requirements

Candidates should have proven supervisory or management experience, strong interpersonal, communication, decision-making, and problem-solving abilities, and the ability to perform effectively in a fast-paced environment. Spa experience is preferred but not required; proficiency with Windows and Microsoft Office is expected, while Opera PMS and Book4Time familiarity is an asset.

Skills

Spa Operations
Guest Service
Team Leadership
Coaching And Mentoring
Performance Management
Training And Development
Revenue Generation
Retail Sales
Financial Monitoring
Labour Scheduling
Inventory Management
Payroll Administration
Microsoft Office
Problem-Solving
Communication
Health And Safety Compliance

Benefits

Subsidized On-Site Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Fertility Drug Coverage
Gender Affirmation Coverage
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Spa Operations
Guest Experience
Luxury Service
Forbes Travel Guide
LQA Standards
Spa Treatments
Retail Sales
Revenue Management
Financial Accountability
Labour Scheduling
Inventory Management
Payroll Administration
Performance Management
Employee Training
Microsoft Office
Microsoft Word
Microsoft Excel
Opera PMS
Book4Time
WHMIS
Health And Safety
Sustainability
Maintenance Work Orders
Guest Relations
Hospitality

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