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Added 14 mins ago
DC
Cardiovascular Technologist Instructor (Casual)
Discovery Community College
Nanaimo, BC
- Temporary
Discovery Community College (DCC) is expanding its Health Sciences programming and is currently building its faculty team for a future Medical Laboratory Assistant program.
Added 14 mins ago
KT
Assistant bar manager
King Tandoori Drew
Mississauga, ON
- Full-time
Added 14 mins ago
DC
Assistant executive housekeeper
Domaine Château-Bromont
Bromont, QC
- Full-time
Added 14 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Added 29 mins ago
RM
Labour Relations Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
The Scheduling department is currently seeking a Permanent Part-Time Labour Relations Assistant to join their team.
Added 44 mins ago
LM
Contracts & Privacy Specialist
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- Full-time
2+ years of experience in contract administration, contract management, or a paralegal or legal assistant role.
Added 1 hour ago
In Store Bakery - Baker/On Job Training SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lloydminster, AB
A day in the life of a Bakery Production Assistant: You are an essential part of the Bakery team, working with our experienced Bakery staff to provide the highest quality products. The…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Stettler, AB
- Part-time
…Emergency Room, Operating Room, and Obstetrics. Full comprehensive training is provided with assistance of our Clinical Resource Nurse and Assistant Head…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Stettler, AB
- Part-time
…Emergency Room, Operating Room, and Obstetrics. Full comprehensive training is provided with assistance of our Clinical Resource Nurse and Assistant Head…
Added 1 hour ago
AH
Therapy Assistant-Hearing Screening Aide
Alberta Health Services
Peace River, AB
- Part-time
Completion of diploma from an accredited post-secondary rehabilitation Therapy Assistant program or equivalent training may be considered.
Added 1 hour ago
AH
Therapy Assistant
Alberta Health Services
Two Hills, AB
- Part-time
Completion of diploma from an accredited post-secondary rehabilitation Therapy Assistant program or equivalent training may be considered.
Added 1 hour ago
AH
Assistant Head Nurse - Emergency
Alberta Health Services
St. Albert, AB
- Part-time
As the Assistant Head Nurse (AHN) in the Sturgeon Community Hospital Emergency Department, you will provide clinical and operational leadership to support the effective management of…
Added 1 hour ago
AH
Physician Assistant - Internal Medicine
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Classification: Physician Assistant Union: Exempt Unit and Program: Physician Assistant - Internal Medicine Primary Location: Foothills Medical Centre Location Details: As Per Location…
Added 1 hour ago
AH
Physiotherapist I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…and modify treatment interventions accordingly. Connect Care training and experience is preferred. Experience in related medical/ surgical physiotherapy is an…
Added 1 hour ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Attend required meetings, training sessions, and development programs.
Added 1 hour ago
AH
Physiotherapist I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Added 1 hour ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…Family Centered Care, reflecting AHS values, is expected. Cross-training to other areas within the Stollery Children’s Hospital may be required. Completion of a Medical Office Assistant,…
Added 1 hour ago
AH
Physician Assistant - Internal Medicine
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Classification: Physician Assistant Union: Exempt Unit and Program: Physician Assistant Primary Location: Foothills Medical Centre Location Details: As Per Location Negotiable Location:…
Added 2 hours ago
TS
Kettle Area Team Lead (Evening)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign.
Added 2 hours ago
CC
Assistant Store Manager
Canna Cabana
Regina, SK · Coronation Park, Regina, SK
- Full-time
Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company…
Added 2 hours ago
CC
Assistant Store Manager
Canna Cabana
Taber, AB
- Full-time
The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of…
Added 2 hours ago
Assistant Manager
Hollywood Bowl Group
Saskatoon, SK
Join Splitsville as an Assistant Manager and in return you'll get:
Added 2 hours ago
IT
Pretest Assistant
IRIS The Visual Group
Parksville, BC
- $20 to $23 CAD / hour
- Full-time
Added 2 hours ago
H
Project Assistant
Harbourmead
Vancouver, BC
- Full-time
Project Assistant | Full-Time | On-Site | Vancouver, BC
Added 2 hours ago
SS
Care Manager
Sunrise Senior Living
Vancouver, BC · Sunrise of Killarney
- Part-time
Caregiver – Make a Difference Every Day | Paid Training & Career Growth

Fairmont Hotels & Resorts

Assistant Spa Manager

Lake Louise, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee performance management, training, and development. This individual is expected to act as an extension of the Spa Director, helping to maintain high standards across all areas of the spa.

Job duties Include:

Guest Experience & Spa Operations

Demonstrate strong commitment to exceptional guest service and personalized experiences
Maintain comprehensive knowledge of all spa treatments, products, and facility features
Lead daily spa operations, ensuring all service and quality standards are upheld
Oversee reception and guest flow, ensuring seamless booking, check-in, and service delivery
Handle special guest requests and resolve concerns with professionalism and care
Ensure adherence to hotel and departmental policies at all guest touchpoints

Leadership & Service Excellence

Deliver service in accordance with Forbes Travel Guide and LQA standards.
Coach and mentor colleagues to consistently achieve luxury service excellence.
Assume responsibility for the overall operation of the spa in the absence of the Spa Director, ensuring service excellence, operational efficiency, financial accountability, and adherence to Fairmont standards.

Revenue & Business Development

Support initiatives to drive spa revenue through treatment bookings, upselling, and retail performance
Motivate and guide the team to meet revenue and retail sales goals

Financial & Operational Performance

Assist with monitoring departmental expenses and labour costs.
Review daily revenue reports and identify opportunities to improve performance.
Support labour scheduling to maximize productivity while maintaining exceptional service standards.

Inventory Management

Assist with monitoring and managing spa supply inventory to ensure operational readiness
Assist the Spa Director in completing monthly inventory counts, spot-checks, and placing orders

Payroll & Scheduling

Support the accurate administration of employee payroll, including daily timekeeping review
Act as the departmental payroll lead in the absence of the Spa Director

Retail Operations

Maintain and replenish retail product displays, testers, and signage
Support the team in achieving retail sales targets and promoting homecare regimens

Performance Management & Training

Participate actively in employee performance management and coaching
Support the Spa Director in training, onboarding, and ongoing development of team members
Promote a positive and professional work environment that aligns with health and safety standards
Ensure consistent adherence to workplace safety procedures

Administrative & Communication Duties

Maintain accurate daily reports, including the discount register and transaction records
Submit and track maintenance work orders, ensuring timely follow-up
Attend promotional and operational meetings; collaborate on events and special projects
Foster effective communication and collaboration between departments to ensure smooth spa operations

Health, Safety, & Sustainability

Uphold all hotel environmental and sustainability policies
Maintain a clean and safe working environment
Ensure compliance with Health & Safety, WHMIS, and Fairmont Safe & Sustainable practices.
Perform additional tasks and duties as assigned by the Spa Director

Qualifications

Qualifications:

Proven leadership experience in a supervisory or management role
Proficient with Windows-based programs and Microsoft Office (Word, Excel); familiarity with Opera PMS and Book4Time is a strong asset
Spa industry experience is preferred, though not required
Exceptional interpersonal skills with sound decision-making and problem-solving abilities
Reliable, accountable, and committed to excellence in guest service
Strong written and verbal communication skills in English
Self-motivated with the ability to work independently and take initiative
Capable of maintaining high performance standards in a fast-paced, high-pressure environment
Physically able to stand and walk for extended periods; must be able to lift trays and perform tasks that require moderate physical effort

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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More about this job

Responsibilities

Support the Spa Director in managing daily spa operations, delivering luxury guest service, and maintaining operational, financial, and safety standards. Lead and develop team members while supporting revenue and retail goals, scheduling, payroll, inventory, reporting, and interdepartmental coordination.

Requirements

Candidates should have proven supervisory or management experience, strong interpersonal, communication, decision-making, and problem-solving abilities, and the ability to perform effectively in a fast-paced environment. Spa experience is preferred but not required; proficiency with Windows and Microsoft Office is expected, while Opera PMS and Book4Time familiarity is an asset.

Skills

Spa Operations
Guest Service
Team Leadership
Coaching And Mentoring
Performance Management
Training And Development
Revenue Generation
Retail Sales
Financial Monitoring
Labour Scheduling
Inventory Management
Payroll Administration
Microsoft Office
Problem-Solving
Communication
Health And Safety Compliance

Benefits

Subsidized On-Site Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Fertility Drug Coverage
Gender Affirmation Coverage
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Spa Operations
Guest Experience
Luxury Service
Forbes Travel Guide
LQA Standards
Spa Treatments
Retail Sales
Revenue Management
Financial Accountability
Labour Scheduling
Inventory Management
Payroll Administration
Performance Management
Employee Training
Microsoft Office
Microsoft Word
Microsoft Excel
Opera PMS
Book4Time
WHMIS
Health And Safety
Sustainability
Maintenance Work Orders
Guest Relations
Hospitality

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