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Added 4 mins ago
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Assistant Store Manager - Reitmans
Reitmans (Canada) Ltée/Ltd
Oshawa, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 18 mins ago
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IT Manager / Gestionnaire TI
Vention
Montreal, QC
- Full-time
Career pathing: Real opportunities to grow through personalized development plans, bi-annual employee reviews, and mentorship program
Added 48 mins ago
YC
Child Care Director (Full Time)
YMCA Calgary
Canada
- Full-time
Reporting to the Centre Manager – Early Years (south), the Child Care Director will:
Added 48 mins ago
RH
assistant manager, restaurant
Ripplecove Hôtel & Spa
Ayer's Cliff, QC
- Full-time
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 48 mins ago
Supervisor, Visitor Experience (Program Admin Officer 3)
The Government of Nova Scotia
Shubenacadie, NS
This position reports to the Manager, Wildlife Park.
Added 1 hour ago
KC
Fleet Specialist
Kia Canada
Mississauga, ON
- Full-time
The role of the Fleet Specialist will be to provide support to both the Fleet Manager and Supervisor. The Specialist will report directly to the Fleet Supervisor. The incumbent will…
Added 1 hour ago
CO
Airport Construction Manager
City of Santa Fe Springs
ON · Ontario, Canada
- Full-time
Added 1 hour ago
JI
Paid Media Specialist
Jumbo Interactive
Calgary, AB
- Full-time
An Employee Assistance Program where you can access counselling and coaching sessions,
Added 1 hour ago
TH
Lumber Sales Associate Part-Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Part-time
Using empowerment program when necessary to satisfy customers
Added 1 hour ago
NS
Clinical Nurse Educator - Community Site
Nova Scotia Health Authority
Hunts Point, NS
- Full-time
Reporting to the Manager, Interprofessional Practice and Learning, Western Zone, the Clinical Nurse Educator (CNE) is responsible (in collaboration with key stakeholders) for the…
Added 1 hour ago
NS
Public Health Nurse - Health Protection
Nova Scotia Health Authority
Antigonish, NS
- $44.44 to $57.13 CAD / hour
- Temporary
Reporting to the Health Protection Manager, the Public Health Nurse (PHN) is an essential member of an inter-disciplinary, collaborative Public Health team responsible for the delivery of…
Added 1 hour ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
…well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation…
Added 2 hours ago
AH
Occupational Therapist II - Rehabilitation Oncology
Alberta Health Services
Grande Prairie, AB
- Part-time
…comprehensive care. You will also have the ability to develop services, program and patient education materials. Reporting to the Manager, Supportive Care, the OTII will provide adult…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
St. Albert, AB
- Part-time
Under the direction of the Unit Manager/PCM, Medicine or designate, the Registered Nurse (RN), as a professional, bears the primary responsibility and accountability to assess needs, plan,…
Added 2 hours ago
AH
Administrative Support III
Alberta Health Services
Wetaskiwin, AB
- Part-time
…working opportunity. Reporting to the CAS Area Coordinator/Manager, this position supports community health programs (Home Care, Allied Health) operating at the Community Health Centre by:…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Reporting to the Associate Manager of the Ambulatory Blood and Marrow Transplant (BMT) Department at the state-of-the-art Arthur J.E. Child Comprehensive Cancer Centre in Calgary, Alberta,…
Added 2 hours ago
AH
Maintenance Worker III
Alberta Health Services
Camrose, AB
- Temporary
…consultation with the Facilities, Maintenance and Engineering Manager and in accordance with accepted standards, regulations and procedures. The incumbent is responsible for completing…
Added 2 hours ago
AH
Physiotherapist I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…a temporary 0.4 FTE role. Under general supervision of the Manager, Supportive Care, North, PT position is responsible for the assessment and treatment of patients referred to program,…
Added 2 hours ago
AH
Registered Nurse - Case Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Transition Company: Assisted Living Alberta Classification: Registered Nurse Union: United Nurses of Alberta Unit and Program: Adults Team, Home and Community Care, Calgary Corridor Primary…
Added 2 hours ago
AH
Speech Pathologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…Under general supervision from the Allied Health Assistant Manager, you will be responsible for the assessment and treatment of patients referred to the service as well as development,…
Added 2 hours ago
AH
Licensed Practical Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…Alberta (CLPNA). In collaboration with the Registered Nurse Case Manager, the LPN is responsible to assess, plan, implement and evaluate the needs of Home Care clients and their…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Rocky Mountain House, AB
- Part-time
We have an exciting position in our program for a Registered Nurse (RN). The RN works to provide Hemodialysis treatment to patients in collaboration with the multidisciplinary health care…
Added 2 hours ago
AH
Unit Manager - Acute Care
Alberta Health Services
Ponoka, AB
- Full-time
Classification: Unit Manager Union: Exempt Unit and Program: Emergency Department, Medical Unit, Obstetrics, Transition Unit Primary Location: Ponoka Hospital and Care Centr Location…
Added 2 hours ago
AH
Senior Project Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
The Senior Project Manager provides expertise, leadership and oversight on assigned capital and operating building infrastructure projects at healthcare sites and is responsible for all…
Added 2 hours ago
PM
Project Manager
POD Marketing
Calgary, AB
- $57,000 to $65,000 CAD / year
- Full-time
As our Project Manager, you’ll lead website projects from initial planning through launch, helping turn client goals into websites that support their business. Reporting to the Team Lead of…

Fairmont Hotels & Resorts

Basin Glacial Waters - Concierge

Lake Louise, AB, Canada

Pay Rate: $20.63/hour · Full-time

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Job details

Pay: Pay Rate: $20.63/hour
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

Basin Glacial Waters is a brand new, highly anticipated wellness facility that will offer guests a truly luxurious experience. As part of our Concierge team you will have the opportunity to guide guests along their journey to wellness, while experiencing our one in a lifetime views and services. Individuals in this role will have the opportunity to turn Moments into Special Memories by managing and maintaining bookings for the facility, providing guidance on specialty experiences, and collaborating with the Fairmont Spa on additional treatment options. https://www.thebasin.com

Position Type: Permanent

Pay Rate: $20.63/hour

Start Date: November 2026

Job Duties Include:

Reporting to the Guest Experience Supervisor, responsibilities and essential job function include but are not limited to the following:

Handle Basin reservations, respond to guest inquiries via phone and email, and monitor voicemail to ensure timely responses.
Work closely with Fairmont Spa concierge to provide guests with additional treatment options
Meet booking quotas, promote hotel services and spa amenities, and develop product knowledge to assist with treatment selection and retail sales.
Generate and audit daily reports, maintain office records, and ensure reservation accuracy.
Assist with Facility attendants and Lounge servers as needed during peak times
Other Duties as assigned

Qualifications

Previous reservations or sales experience is an asset
Opera Property Manager System (PMS) and Central Reservations System (CRS) experience an asset
Book4Time booking system experience an asset
Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
Strong computer skills with a working knowledge of Word, and Excel
Must be willing to work shifts (including split shifts) and varied days off on occasion and able to stand for long periods of time.
Must be able to lift up to 20lbs

Additional Information

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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More about this job

Responsibilities

Manage Basin facility reservations, respond to guest inquiries, and coordinate with the Fairmont Spa concierge to offer additional treatment options. Promote hotel and spa services, maintain accurate booking records and reports, and assist facility attendants and lounge servers during busy periods.

Requirements

Previous reservations or sales experience and familiarity with Opera PMS, a Central Reservations System, or Book4Time are assets. Candidates should have strong communication, analytical, organizational, administrative, and computer skills, be able to work varied shifts, stand for extended periods, lift up to 20 pounds, and be legally authorized to work in Canada.

Skills

Reservation Management
Guest Service
Guest Communication
Sales
Product Knowledge
Treatment Selection Guidance
Report Generation
Report Auditing
Recordkeeping
Administrative Skills
Organization
Analytical Skills
Multitasking
Microsoft Word
Microsoft Excel
Opera Property Management System

Benefits

Subsidized On-Site Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Fertility Drug Coverage
Gender Affirmation Benefits
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Discounted Resort Room Rates
Food And Beverage Discounts
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Basin Glacial Waters
Concierge
Hospitality
Guest Experience
Reservations
Guest Inquiries
Phone Support
Email Support
Fairmont Spa
Treatment Options
Sales
Hotel Services
Spa Amenities
Retail Sales
Opera Property Management System
Central Reservations System
Book4Time
Microsoft Word
Microsoft Excel
Daily Reports
Reservation Accuracy
Administrative Records
Facility Attendants
Lounge Service
Shift Work

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