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Added 34 mins ago
Business Analyst - Fintech (Contractor)
Adaptive Financial Consulting
Montreal, QC
We are now looking for a Business Analyst for an exciting project in the Financial Crime Surveillance domain, as part of the Digital Onboarding process of a client.
Added 48 mins ago
Business Analyst – Salesforce Financial Services Cloud, CRM & Salesforce Platform
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Mississauga, ON
Full-time
Ensure both functional and non-functional considerations (resiliency, scalability, security etc) are factored not only in pragmatic way for the solution but also in support to long-term…
Added 48 mins ago
Senior Conversation Bot Engineer - Dialogflow CX
Quantiphi
Toronto, ON
Full-time
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms
Added 48 mins ago
Conversation Architect - Dialogflow CX
Quantiphi
Toronto, ON
Full-time
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms
Added 48 mins ago
Cash & Collections Analyst (12 Month Contract - Hybrid)
OpenTable
Toronto, ON
Full-time
As a Cash & Collections Analyst, you will manage global cash receipts and drive accounts receivable collection efforts to ensure optimal cash flow and financial stability. In this role, you…
Added 48 mins ago
Manager, Financial Planning and Analysis
Staples Canada
Richmond Hill, ON
$110,000 to $120,000 USD / year
Full-time
Reporting to the Director FP&A, you will partner closely with business leaders and cross-functional teams to shape budgets, forecasts, long-range plans, and KPI insights that help improve…
Added 49 mins ago
Manager, Financial Planning and Analysis
Staples Inc.
Richmond Hill, ON
Full-time
Reporting to the Director FP&A, you will partner closely with business leaders and cross-functional teams to shape budgets, forecasts, long-range plans, and KPI insights that help improve…
Added 1 hour ago
IT Functional Analyst - ERP
Carrières/Careers – Creaform
Levis, QC
Full-time
Reporting to the Global Business Systems team, the ERP Functional Analyst serves as a key liaison between business teams and Information Technology. In this role, you will support,…
Added 1 hour ago
Product Owner - Identity Governance Administration Platform
Intact FC
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
Experience working as a product owner, product manager, business analyst, or in a similar role within a software development environment.
Added 1 hour ago
Senior Vulnerability Management Analyst
BRP
Montreal, QC
…business priorities and regulatory requirements. The Senior Analyst partners with infrastructure, cloud, application, and security teams to drive remediation efforts, improve security…
Added 2 hours ago
Solution Product Marketing Manager - Canada
ActiveProspect, Inc.
Remote, Canada
Full-time · Remote
Conduct customer interviews, win/loss interviews, surveys, focus groups, analyst research, expert interviews, and secondary research.
Added 2 hours ago
Functional Anayst
Valnet Inc.
Montreal, QC
Full-time
Valnet is seeking a highly analytical, knowledgeable and driven Functional Analyst to join a multi-functional development team. The Functional Analyst will be a key player in bridging the…
Added 2 hours ago
Senior Specialist, Cybersecurity (ON)
Great Canadian Entertainment
Toronto, ON · North York, ON
…triaging, and responding to security alerts and incidents. The analyst plays a hands-on role in managing security infrastructure, threat intelligence integration, and ensuring the…
Added 2 hours ago
Manager, Reporting & Analysis
Stikeman Elliott LLP
Toronto, ON
Full-time
…The role will also provide leadership to a Senior Reporting Analyst and play an important role in enhancing reporting processes, data integrity, and the overall effectiveness of the firm's…
Added 3 hours ago
Business Analyst II
BrokerLink
Toronto, ON
Full-time
We are seeking a versatile and high-performing Business Analyst Level II to join our Business Analysts team within Brokerlink’s ePMO and work out of one of our offices in Alberta, Ontario,…
Added 3 hours ago
Senior Financial Analyst, Supply Chain Accounting (16 Month Contract)
Canadian Tire Corporation
Toronto, ON
$85,000 to $95,000 CAD / year
Full-time
…projects, contracts, and financial results. The Senior Financial Analyst, Supply Chain Accounting will play a key role within the accounting group and will require experience establishing…
Added 4 hours ago
Business Systems Analysis Specialist
TD
Toronto, ON
Full-time
We are seeking a Senior Business Systems Analyst to join our team. This role plays a key part in bridging the gap between business operations and technology by supporting the design and…
Added 4 hours ago
Actuarial Analyst II
TD
Toronto, ON · Montreal, QC
Full-time
Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
Added 4 hours ago
Data Analyst
Lorven Technologies Inc.
Toronto, ON
Contract
We are seeking an experienced Data Analyst with strong business analysis, SQL, data modeling, and technical requirements experience. The ideal candidate will have a strong understanding of…
Added 4 hours ago
Meditech Support Analyst
Royal Victoria Regional Health Centre
Barrie, ON
Full-time
This role requires strong functional knowledge and understanding of the Meditech HCIS modules, operational workflows, including associated equipment, integrations and operational functions.…
Added 4 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 4 hours ago
Actuarial Analyst II
TD
Toronto, ON
Full-time
Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
Added 4 hours ago
Senior Financial Analyst
Clarity Recruitment
Markham, ON
$50 to $55 CAD / hour
Contract
Support Capex forecasting and other cross-functional finance deliverables
Added 4 hours ago
Associate ERP Analyst
Convverge
Calgary, AB
Full-time
As an Associate ERP Analyst, you will work with clients and internal project teams to help implement and support Microsoft Dynamics 365 Business Central solutions.
Added 5 hours ago
Application Administrator
JSG (Johnson Service Group, Inc.)
Calgary, AB
Contract
…specifications. The Application Administrator also provides support as analyst for business (internal and external) and IT teams bridging the gap between technology solutions and business…

Fairmont Hotels & Resorts

Business Analyst, Optimization & Performance

Banff, AB, Canada

Pay: Competitive Salary: $75,000-$79,000 gross annually, based on previous experience & education
Job type: Full-time
Apply by: Oct 30, 2026
Experience: 3-5 years of experience in business analysis, process improvement, operational excellence, transformation, consulting, or related fields.
Posting language: English
Posted: Sep 30, 2026

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Original job description

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Are you a curious problem-solver who enjoys working with data, improving processes, and finding smarter ways to work? Do you love turning insights into practical solutions that make a real impact?

As the Business Analyst, you’ll work across the organization to identify opportunities, improve performance, and leverage technology, automation, and AI to help our teams work smarter and deliver better results.

Competitive Salary: $75,000-$79,000 gross annually, based on previous experience & education

Job Duties Include:

Reporting to: Manager, Finance and Business Support, responsibilities and essential job functions include but are not limited to the following:

Business Process Optimization

Analyze business processes, workflows, and reporting practices across Finance, Operations, and Technology.
Identify inefficiencies, bottlenecks, risks, and opportunities for improvement.
Support the design and implementation of future-state processes that improve productivity, accuracy, compliance, and service delivery.
Develop business cases, process maps, financial models, and recommendations supported by data analysis.
Measure and report the impact of improvement initiatives and realized business benefits.

Data Analytics & Performance Reporting

Develop and maintain dashboards, KPI scorecards, reports, and performance tracking tools.
Analyze financial and operational performance, including revenue, labor productivity, food cost, expenses, and working capital metrics.
Provide actionable insights and recommendations to support strategic and operational decision-making.
Identify opportunities to improve reporting through automation, visualization, and modern analytics tools.

Digital Enablement & AI Adoption

Identify opportunities to leverage Microsoft Copilot, Power Platform, and other digital solutions to streamline workflows and reduce manual effort.
Collaborate with Technology teams to evaluate and implement automation and productivity tools.
Explore practical applications of AI-enabled solutions to improve efficiency, reporting, and decision-making.

Strategic Projects & Stakeholder Engagement

Support cross-functional transformation, optimization, and business improvement initiatives.
Facilitate stakeholder discussions, requirements gathering, and process improvement workshops.
Build effective working relationships across Finance, Operations, Technology, Food & Beverage, Rooms Division, and other business functions.
Prepare reports, presentations, findings, and recommendations for department and senior leadership.
Gather and analyze business requirements and translate them into practical recommendations.

Change Management & Implementation

Support implementation of approved process improvements and transformation projects.
Develop process documentation, standards, and best practices.
Assist with change management, communication, training, and user adoption activities.
Monitor implementation results and identify opportunities for further improvement.
Support the ongoing review and refinement of processes to ensure improvements are sustained.
All other duties as assigned

Qualifications

Previous experience in Royal Service, Guest Services or Front Desk is an asset
Bachelor's degree in Business Administration, Finance, Accounting, Operations, Information Systems, Data Analytics, Hospitality Management, or a related discipline.
MBA, CPA, CMA, Lean Six Sigma, or similar professional certifications are considered assets.
3-5 years of experience in business analysis, process improvement, operational excellence, transformation, consulting, or related fields.
Experience working across multiple business functions, particularly Finance and Operations.
Demonstrated success identifying, leading, and implementing process improvements that deliver measurable results.
Hospitality, resort, hotel, gaming, food & beverage, or service industry experience is preferred.
Experience with compliance, governance, internal controls, or audit-related activities is an asset.Technical Skills

Advanced Microsoft Excel & Microsoft 365 Suite
Microsoft Copilot and AI productivity tools
Power BI
Power Query
Microsoft Teams and SharePoint
Financial and operational analysis
Previous experience with Power Automate, SQL, ERP & Accounting Systems, Hotel PMS platforms and POS & Inventory Management Systems an asset

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

#CWMRLeadership

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More about this job

Responsibilities

Analyze and improve business processes across Finance, Operations, and Technology, using data to identify inefficiencies and recommend measurable improvements. Develop performance dashboards and reports, support digital and AI adoption, and collaborate with stakeholders to implement and sustain cross-functional initiatives.

Requirements

A bachelor's degree in a relevant business, finance, operations, information systems, analytics, or hospitality discipline is listed, with an MBA, CPA, CMA, Lean Six Sigma, or similar certification considered an asset. The role seeks 3–5 years of relevant experience, demonstrated process-improvement results, cross-functional experience, and strong Microsoft Excel, Microsoft 365, Copilot, Power BI, and Power Query skills.

Skills

Business Process Optimization
Data Analysis
Performance Reporting
Dashboard Development
Financial Analysis
Operational Analysis
Process Mapping
Business Case Development
Microsoft Excel
Microsoft 365
Microsoft Copilot
Power BI
Power Query
Power Automate
Stakeholder Engagement
Change Management

Benefits

Subsidized Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Fertility Drug Benefits
Gender Affirmation Benefits
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Food And Beverage Discounts
Fitness Centre Discounts
Spa Discounts
Golf Course Discounts

Visa sponsorship

Not detected in the job text

Keywords

Business Process Optimization
Process Improvement
Operational Excellence
Business Analysis
Data Analytics
Performance Reporting
KPI Scorecards
Dashboards
Financial Modeling
Process Mapping
Financial Analysis
Operational Analysis
Microsoft Excel
Microsoft 365
Microsoft Copilot
Power Platform
Power BI
Power Query
Power Automate
SQL
ERP Systems
Accounting Systems
Hotel PMS
POS Systems
Inventory Management Systems
Artificial Intelligence
Automation
Change Management
Lean Six Sigma
Internal Controls

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