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Fairmont Hotels & Resorts

Confederation Lounge Server (Casual)

Edmonton, AB, Canada

Pay: $17.04 to $18.04 CAD / hour
Job type: Temporary
Apply by: Oct 21, 2026
Experience: 1 year a-la-carte serving experience required in the last 5 years
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

Company Description

Your Team and Working Environment

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description

Confederation Lounge Server (Casual)

As a Server with Fairmont Hotel Macdonald, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

What You Will Be Doing

Reporting to the Assistant Outlets Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Follow departmental policies, procedures and service standards
Assist guests regarding menu items in an informative and helpful way
Project a pleasant and positive professional image to guests at all times
Sell and up-sell menu and beverage items in a positive, professional manner
Have full knowledge of all menu items, garnishes, contents and preparation methods
Have full knowledge of beverage lists and promotions
Deliver and present food items to guest tables
Process guest checks in a timely and efficient manner
Bus and re-set tables
Perform opening, cleaning and closing duties
Report any irregularities or comments from guests to supervisors and leadership
Take initiative to rectify guest recoveries as per brand standards
Follow all safety and sanitation policies when handling food and beverage
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Other duties as assigned

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs, and ramps

Qualifications

Your experience and skills include:

1 year a-la-carte serving experience required in the last 5 years
Pro Serve certification required
Previous point of sale system experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents

Additional Information

What’s In It For You

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support 
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities. The sky is your limit

Hourly Rate Range: $17.04 - $18.04 CAD Gross per hour

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Apply About employer

More about this job

Responsibilities

Provide professional and engaging food and beverage service to guests in the Confederation Lounge. Responsibilities include taking orders, upselling menu items, processing checks, and maintaining dining area cleanliness.

Requirements

Requires at least one year of a-la-carte serving experience within the last five years and a valid Pro Serve certification. Candidates must be legally eligible to work in Canada and possess strong interpersonal skills.

Skills

A-la-carte Serving
Upselling
Point Of Sale (POS) Systems
Communication
Organization
Interpersonal Skills
Problem Solving
Teamwork
Guest Recovery
Food Safety
Sanitation
Time Management

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Support
Employer Pension Matching
Employee Travel Program
Wellness Platform
Learning Programs
Corporate Social Responsibility Activities
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Food & Beverage
Pro Serve
POS System
Guest Service
Fine Dining
Upselling
Sanitation
A-la-carte
Fairmont
Accor
Lounge Server

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