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Added 2 hours ago
Room Attendant (Part-Time)
Fairmont Hotels & Resorts
Ottawa, ON
Added 2 hours ago
FH
Équipier.ière à la plonge, Temps plein (H/F/D)
Fairmont Hotels & Resorts
Mont-Tremblant, QC
- Full-time
Added 2 hours ago
Houseperson (Part-Time)
Fairmont Hotels & Resorts
Ottawa, ON
Added 2 hours ago
FH
Server, In-Room Dining - SEASONAL/ Full-Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
- Temporary
Added 2 hours ago
FH
Server, In-Room Dining
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
Added 20 hours ago
FH
Room Attendant (Part-Time, Casual)
Fairmont Hotels & Resorts
Jasper, AB
- Part-time
- Temporary
Added 1 day ago
FH
Overnight Cleaner - Stewarding
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Added 1 day ago
Steward Helper (Part-time)
Fairmont Hotels & Resorts
Calgary, AB
Added 1 day ago
FH
Associé aux ventes au détail (Temps plein) - Boutique Fairmont Québec
Fairmont Hotels & Resorts
Quebec, QC
- Full-time
Added 1 day ago
FH
Security Officer Unrestricted (Full-time)
Fairmont Hotels & Resorts
Victoria, BC
- Full-time
Added 1 day ago
FH
Concierge, Full-Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
Added 1 day ago
FH
Fairmont Gold Attendant (Part-Time)
Fairmont Hotels & Resorts
AB · Edmonton, AB
- $20.69 to $21.69 CAD / hour
Added 1 day ago
FH
Bellperson
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Added 1 day ago
FH
Director of Venues (Full Time)
Fairmont Hotels & Resorts
AB · Edmonton, AB
- $59,000 to $88,500 CAD / year
- Full-time
Added 1 day ago
FH
Superviseur·e de l'entretien ménager, temps plein (H/F/D)
Fairmont Hotels & Resorts
Montebello, QC
- Full-time
Added 2 days ago
FH
Room Attendant (Seasonal)
Fairmont Hotels & Resorts
Jasper, AB
- Temporary
Added 2 days ago
FH
Overnight Cleaner - Housekeeping
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Added 2 days ago
FH
Culinary Opportunities
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Added 2 days ago
FH
Front Desk Agent
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Added 2 days ago
FH
Pastry Opportunities
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Added 2 days ago
FH
Coordonnateur.trice des réservations, Temporaire (H/F/D)
Fairmont Hotels & Resorts
Mont-Tremblant, QC
- Temporary
Added 2 days ago
FH
Plongeur.euse, Temporaire temps-plein(H/F/D)
Fairmont Hotels & Resorts
Quebec, QC
- Temporary
Added 2 days ago
FH
Overnight Kitchen Cleaner & Van Driver
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Added 2 days ago
FH
Central Services Agent
Fairmont Hotels & Resorts
Richmond, BC
- Full-time
Added 3 days ago
FH
Houseperson
Fairmont Hotels & Resorts
Whistler, BC
- Temporary

Fairmont Hotels & Resorts

Front Desk Agent

Whistler, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Front Desk Agent

First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

This is a full-time, permanent position, starting as soon as possible.

Starting Rate of Pay: $21.30 per hour. We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $25.90.

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $25.90 per hour.

What you will be doing:

Greet, check-in, respond to requests and settle accounts while providing exceptional service
Maintain accurate records of daily transactions, including cash handling - currency exchange and balancing a float
Serve as a sales agent promoting and up-selling hotel services
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Prior experience working with Opera or a related system
Previous front desk experience is required, previous customer service experience is an asset
Service focused personality is essential

Job Perks & Benefits:

Subsidized staff accommodation provided
Complimentary meal in our staff cafeteria per shift
Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com

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More about this job

Responsibilities

Welcome guests, manage check-ins and requests, settle accounts, and provide attentive service throughout their stay. Maintain transaction records and cash balances, promote hotel facilities and services, and identify opportunities to personalize and enhance the guest experience.

Requirements

Previous front desk experience and familiarity with Opera or a related system are required. Candidates should be service-focused, work effectively under pressure in a fast-paced environment, and collaborate well with colleagues; prior customer service experience is an asset.

Skills

Guest Check-In and Check-Out
Customer Service
Cash Handling
Currency Exchange
Account Settlement
Transaction Recordkeeping
Opera or Related Hotel Systems
Upselling
Sales
Teamwork
Working Under Pressure
Personalized Guest Service

Benefits

Subsidized Staff Accommodation
Complimentary Meal Per Shift
Employee Travel Program Discounts
Hotel Leisure Benefits
Golf Passes
Ski Passes

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hospitality
Guest Services
Check-In
Account Settlement
Cash Handling
Currency Exchange
Transaction Records
Float Balancing
Opera
Hotel Management System
Customer Service
Upselling
Hotel Facilities
Personalized Guest Experience
Teamwork
Fast-Paced Environment

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