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Added 5 mins ago
TH
Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
TH
Associé(e) aux ventes - Quincaillerie (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
RD
Administrative Assistant
RBC Dominion Securities
Vernon, BC
- Full-time
…looking for an Administrative Assistant to provide administrative support to a successful Portfolio Management/advisory Team The successful candidate should have administrative experience,…
Added 5 mins ago
TH
Sales Associate Part-Time - 7056 Crossroads
The Home Depot Canada
Winnipeg, MB
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
FG
CNC Operator -Afternoon Shift
Flynn Group of Companies
Mississauga, ON
- $20 to $24 CAD / hour
- Full-time
-Program basic equipment, operate machines efficiently and provide continuous quality checks during the process.
Added 5 mins ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Added 5 mins ago
TH
Associé(e) au Comptoir entrepreneur (Temps plein)
The Home Depot Canada
Victoriaville, QC
- Full-time
Ensures orders are picked up and delivered by checking customer logbook. Trains and informs Store Associates about the Pro Program and encourages total store involvement.
Added 5 mins ago
TH
Tool Rental Sales Part Time - WATERLOO
The Home Depot Canada
Waterloo, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
TH
Lumber Sales Part Time - BOLTON
The Home Depot Canada
Bolton, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
TH
Associé(e) Bois et Matériaux (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
G
Seasonal Retail Sales Associate - Markville Shopping Centre
Gap
Markham, ON
- Part-time
Support sales floor, fitting room, cash wrap, back of house, as required.
Added 5 mins ago
TH
Lumber Sales Part Time - TORONTO EGLINTON E
The Home Depot Canada
Toronto, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
TH
Lumber Sales Part Time - ETOBICOKE N
The Home Depot Canada
Toronto, ON · Etobicoke, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
TH
Associé(ée) à la mise en marché (temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 5 mins ago
TH
Associé(e) quincaillerie (temps partiel)
The Home Depot Canada
Boisbriand, QC
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
TH
Associé(e) aux ventes, quincaillerie (temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
TH
Business Analyst - PRO Experience (1 Year Contract)
The Home Depot Canada
Toronto, ON
- Full-time
…bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and…
Added 5 mins ago
FG
CNC Machinist - Metals
Flynn Group of Companies
Mississauga, ON
- $23 to $27 CAD / hour
- Full-time
Program and operate a variety of CNC Machines including AXYZ Router, Lasers, Brake Press, bending, shears etc
Added 5 mins ago
O
Sr. Manager Corporate Development
OpenText
Toronto, ON
- Full-time
Strategic Program Leadership: Lead teams in tackling critical, strategic initiatives through analytical problem solving, effective project management, cross-functional collaboration, and…
Added 5 mins ago
O
Senior Cloud Service Manager- Financial Services
OpenText
Richmond Hill, ON
- Full-time
Monitor program performance, identify improvement opportunities, and drive continuous service optimization.
Added 5 mins ago
TH
Associé(e) Porte et fenêtres (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
R
Relationship Manager Commercial Accounts- EN
RBC
Laval, QC
- Full-time
…advice and manage a portfolio of Commercial clients you will support as they manage and grow their enterprises. As a Relationship Manager, you will deliver top-tier financial advice, while…
Added 5 mins ago
TH
Associé(e) Bois et Matériaux (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
Using empowerment program when necessary to satisfy customers
Added 5 mins ago
LE
Technician (Full Time)
Laczko Equity Group Inc.
Calgary, AB
- $18.5 CAD / hour
- Full-time
training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect
Added 5 mins ago
FC
Accounts Payable Clerk (Fixed-Term)
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Support month-end close and keep AP records tidy and audit-ready

Fairmont Hotels & Resorts

Front Desk Agent

Banff, AB, Canada

At three years the pay rate for this role would be $25.65. · Full-time

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Job details

Pay: At three years the pay rate for this role would be $25.65.
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will be at the forefront of our guest experience.

Starting Rate: $20.18 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $25.65.

Start date would be earlier if candidates have their own accommodations.

Job Duties Include:

Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:

Consistently offer professional, friendly and engaging service
Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed
Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow departmental and hotel policies, procedures, service and safety standards
Other duties as assigned

Qualifications

Your Skills & Qualifications:

Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights
Previous experience in Front Desk or customer service an asset
Previous Property Management System (PMS) experience an asset
Proficient in the English language (verbal & written), second language an asset
Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees.
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

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More about this job

Responsibilities

Provide professional, friendly service by greeting guests, managing check-ins and check-outs, settling accounts, and answering questions about hotel facilities. Record and coordinate resolution of guest requests or complaints, follow up on satisfaction, promote room upgrades, and comply with hotel policies and safety standards.

Requirements

Candidates must be willing to work varied shifts, including evenings, weekends, early mornings, and overnight shifts, and should have strong communication, organizational, interpersonal, and problem-solving abilities. Front desk or customer service experience and property management system experience are assets; English proficiency is required, while a second language is an asset.

Skills

Guest Service
Check-In And Check-Out
Guest Account Settlement
Complaint Resolution
Guest Request Follow-Up
Hotel Facilities Knowledge
Upselling
Communication
Analytical Skills
Organization
Administrative Skills
Interpersonal Skills
Problem Solving
Teamwork
Multitasking
Working Under Pressure

Benefits

Subsidized Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Fertility Drug Coverage
Gender Affirmation Benefits
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Food And Beverage Discounts
Fitness Centre Access
Spa Discounts
Golf Course Discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Guest Services
Hospitality
Reception
Check-In
Check-Out
Guest Accounts
Guest Requests
Complaint Resolution
Property Management System
PMS
Upselling
Room Brands
Customer Service
Shift Work
Communication
Analytical Skills
Organization
Administrative Skills
Problem Solving
Teamwork
Guest Satisfaction
Hotel Policies
Safety Standards

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