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Added 14 mins ago
U
SRM Specialist
UNFI
Concord, ON
- $42,000 to $61,800 USD / year
- Full-time
This position follows a hybrid schedule. The acceptable split between onsite and remote work is determined by the manager. Hybrid associates may choose to work from the office on a more…
Added 14 mins ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
…value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the…
Added 14 mins ago
Senior Portfolio Manager- EPMO
CAMH
Toronto, ON
The CAMH Enterprise Project Management Office (EPMO) is currently seeking a Senior Portfolio Manager for a full-time permanent position. The Senior Portfolio Manager will report directly to…
Added 14 mins ago
Clinical Administrative Assistant - CAA0526
Hearing and Speech Nova Scotia
Antigonish, NS
…Antigonish. The successful candidate reports to the assigned Manager. Schedule to be determined. The Clinical Administrative Assistant is responsible for providing clerical support services…
Added 30 mins ago
PA
Sales Manager
PAL Airlines
Quebec, QC
- Full-time
…Canada. Offering scheduled flights, air charter and air cargo service, PAL Airlines has earned a global reputation for safety, service, and…
Added 44 mins ago
PH
Direct Care Nurse, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Part-time
Provides input to the Clinical Nurse Leader, Clinical Services Manager or designate regarding policies, procedures and operational requirements by observing service needs and providing…
Added 44 mins ago
PH
Forensic Social Worker BSW, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…functioning and problems; interviewing family members and other community sources for collateral information reviewing referral information from Police, Court and other community agencies;…
Added 44 mins ago
PH
Forensic Social Worker BSW, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…functioning and problems; interviewing family members and other community sources for collateral information reviewing referral information from Police, Court and other community agencies;…
Added 44 mins ago
PH
Direct Care Nurse, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Part-time
Provides input to the Clinical Nurse Leader, Clinical Services Manager or designate regarding policies, procedures and operational requirements by observing service needs and providing…
Added 44 mins ago
PH
Forensic Social Worker BSW, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…functioning and problems; interviewing family members and other community sources for collateral information reviewing referral information from Police, Court and other community agencies;…
Added 44 mins ago
PH
Direct Care Nurse, Maximum and Multi-Level Security Units
Provincial Health Services Authority
Port Coquitlam, BC
- Temporary
Provides input to the Clinical Nurse Leader, Clinical Services Manager or designate regarding policies, procedures and operational requirements by observing service needs and providing…
Added 44 mins ago
PH
Rehabilitation Assistant, Sunny Hill
Provincial Health Services Authority
Vancouver, BC
- Full-time
…maintains and monitors equipment, supplies and space to support service delivery; and gathers information about available resources in the health system or community to support…
Added 44 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Manager, Integrated Supply Chain is responsible for managing the day-to-day execution of supply chain activities across demand planning, inventory management, procurement, supplier…
Added 44 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Manager, Integrated Supply Chain is responsible for managing the day-to-day execution of supply chain activities across demand planning, inventory management, procurement, supplier…
Added 44 mins ago
PH
Direct Care Nurse, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
Provides input to the Clinical Nurse Leader, Clinical Services Manager or designate regarding policies, procedures and operational requirements by observing service needs and providing…
Added 44 mins ago
Registered Prosthetic Technician - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
…together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of…
Added 1 hour ago
CH
Unit Manager
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…Counselor, and a casual nursing pool. Reporting to the Program Manager, the Unit Manager will work in collaboration with a multidisciplinary team to provide leadership, foster positive team…
Added 1 hour ago
J
Brand Advocacy Program Specialist
Jobgether
Canada
- Full-time
…and affiliate activity. Working closely with the Social Media Manager, you will translate marketing priorities into engaging campaigns that strengthen community participation and support…
Added 1 hour ago
SH
Cook II - Certified
Shared Health-Soins Communs
Ste. Rose du Lac, MB
- Internship
Site: Prairie Mountain Health - Mental Health Program (includes Community & Crisis Services)
Added 1 hour ago
NM
Parts Lead
Nelson Motors and Equipment
Radville, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 1 hour ago
SH
Social Worker (BSW)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Manager, the incumbent is responsible for:
Added 1 hour ago
SH
Rehabilitation Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 1 hour ago
SH
Utilization Facilitator (N4)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…admission/discharge/transfer process between patient, family, physician, Clinical Manager, members of the Interdisciplinary Care Team, other programs, community resources,…
Added 1 hour ago
WR
Health Care Aide - Home Care Program - Access Downtown - 640 Main St
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Site: WRHA Community Health Services - Access Downtown - 640 Main St
Added 1 hour ago
SH
Respiratory Therapist - Adult
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager (or designate), the incumbent provides therapeutic, diagnostic, technical and teaching respiratory therapy services consistent with discipline…

Fairmont Hotels & Resorts

Front Office Supervisor

Banff, AB, Canada

At three years the pay rate for this role would be $32.21 · Full-time

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Job details

Pay: At three years the pay rate for this role would be $32.21
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Representing The Fairmont Banff Springs through excellence in guest service. Responsible for the effective and efficient operation of the Front Desk and Royal Service Night teams. Lead, teach, coach and inspire the supervisors and colleagues of the Front Desk and Royal Service while committing to helping the hotel become one of the world's finest heritage resorts.

Starting Rate: $29.43

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $32.21

Job Duties Include:

Supervise and monitor the daily activities of colleagues and guests while working closely with the Front Desk and Royal Service team
Ensure the arrival and departure experience of all guests is seamless through coordination of our market mix and VIP's
Lead, teach, coach, and inspire the Front Desk team to turn moments into memories for our guests
Empower colleagues to appease any guest service challenges and ensure all guest issues are tracked and followed up on to ensure service recovery
Participate in Front Desk agent mentorship program meeting with agents in a 1 on 1 basis to foster their development as well as conducting regular performance evaluations
Develop and maintain standards for the department, while adhering to Fairmont's core standards
Ensure a safe environment for our guests and colleagues by adhering to the hotel's Health and Safety policies
Vital part of the hotel's Emergency Procedures
Lead by example and sustain an environment of Respect, Integrity, Teamwork, Accountability, Excellence and positive employee relations
Understand and promote the Hotel's vision, while supporting with departmental goals and vision
Carry out performance management consistently with the standards set out by the Department Head and Talent & Culture
Communicate and liase effectively with other leaders in the department and hotel
Strong attention to detail, highly organized and able to meet time sensitive tasks
Other duties as assigned

Qualifications

Your Skills & Qualifications:

Minimum 1 years previous Front Desk supervisory experience in a Large Hotel preferred
Excellent knowledge of Micros-Opera Property Manager, word and excel
Previous working experience in Royal Service and or dealing with guest recovery with excellent recovery
Graduate of Hotel Management or Hospitality program an asset
Highly organized, innovative and results-orientated with the ability to be flexible and work well under pressure in a fast paced, changing environment
Excellent written and verbal skills with a high attention to detail required
Solutions-orientated, strong interpersonal skills and problem solving techniques

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

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More about this job

Responsibilities

Oversee daily Front Desk and Royal Service operations, coordinating guest arrivals, departures, VIP service, and service recovery. Lead, coach, and evaluate colleagues while maintaining departmental standards, safety, effective communication, and positive employee relations.

Requirements

At least one year of Front Desk supervisory experience is required, with large-hotel experience preferred; knowledge of Opera Property Manager, Word, and Excel is expected. Royal Service or guest recovery experience, strong communication and problem-solving skills, and the ability to stay organized and effective under pressure are also sought; a hotel management or hospitality program graduate is an asset.

Skills

Front Desk Supervision
Guest Service
Team Leadership
Coaching And Mentoring
Guest Recovery
Performance Management
Opera Property Manager
Microsoft Word
Microsoft Excel
Communication
Problem Solving
Organization
Attention To Detail
Time Management
Interpersonal Skills
Health And Safety

Benefits

Subsidized Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Fertility Drug Benefits
Gender Affirmation Benefits
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Food And Beverage Discounts
Fitness Centre Discounts
Spa Discounts
Golf Course Discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Royal Service
Hospitality
Guest Service
Guest Recovery
Opera Property Manager
Microsoft Word
Microsoft Excel
VIP Guest Coordination
Team Leadership
Coaching
Mentoring
Performance Evaluations
Performance Management
Departmental Standards
Health And Safety
Emergency Procedures
Employee Relations
Problem Solving
Hotel Management
Hospitality Program
Service Recovery

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