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Added 10 mins ago
PRIT Court Liaison & Disclosure (INTERNAL)
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Full-time
…Alberta, Region III. Lethbridge is southwestern Alberta’s largest community, close to the Rocky Mountains and strategically located two hours south of Calgary. We are home to just over…
Added 10 mins ago
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Standardized Job Template
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Fairmont Hotels & Resorts

General Manager, REIGN

Toronto, ON, Canada

Pay: The salary range for this position is $84,240 - $101,766.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We’re searching for a Restaurant General Manager who can take an already beloved dining destination and raise it to the next level. This is more than just running a restaurant; it’s about shaping an experience, building a culture, and leading a team that delivers hospitality at the highest level.

As the face and heartbeat of our newest venue, you’ll partner with our Executive Chef to curate every detail of the guest journey, from the first impression to the final bite. You’ll inspire, coach, and hold your team accountable to ensure every service reflects excellence, consistency, and care.

To instill and drive a culture of service and hospitality and achieve customer satisfaction survey scores as set.
Ensure that regular effective training is taking place and that team members are being coached and held accountable for their duties.
Drives revenue through maximizing seating’s and meal periods, monitors seating times and booking trends.
To put in place a relevant upselling program ensuring average checks are monitored and opportunities to increase these are capitalized on.
Responsible for the day to day operations of the restaurant and ensures a high level of guest satisfaction
To actively participate in deciding on menu items and pricing, ensuring accurate data and feedback is taken into consideration when making decisions
Overall financial responsibility for the restaurant including scheduling, inventory control and effective use of the POS and all available tools.
Liaise with the Marketing team to ensure the restaurant is active on social media and that all online feedback and comments are answered and acknowledged and that the restaurant is active and represented within the food and restaurant community of the city and province.
OS&E inventory control, effectively using the stewarding resources to make sure the restaurant is always fully stocked with all necessary items for service.
Responsible for ensuring every employee is working effectively and efficiently as well as improving employee morale and employee relations

Qualifications

An experienced Restaurant GM with a proven track record of leadership and operational success.
Passionate about hospitality, guest experience, and the details that make people come back.
Deeply connected to (or curious about) Toronto’s dining scene and food & beverage trends.
Financially savvy, results-driven, and confident making data-informed decisions.

Additional Information

What’s in it for you?

The salary range for this position is $84,240 - $101,766. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience and/or work location
Free Meals: Healthy meals on us every shift.
Travel Discounts: Sweet deals at Accor hotels worldwide.
Dry Cleaning: Free dry-cleaning for your work gear.
Skill Up: Custom learning programs to boost your talents.
Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
Level Up: Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

Lead the restaurant’s daily operations and team, partnering with the Executive Chef to deliver an exceptional guest experience and maintain high service standards. Manage financial performance, staffing, inventory, revenue growth, menu input, and the restaurant’s marketing and community presence.

Requirements

Candidates should have proven restaurant general management experience and a record of leadership and operational success. They should be passionate about hospitality and guest experience, knowledgeable or curious about Toronto’s dining scene, and financially savvy with confidence in data-informed decisions.

Skills

Restaurant Operations
Team Leadership
Guest Experience
Hospitality
Staff Training And Coaching
Revenue Management
Upselling
Financial Management
Scheduling
Inventory Control
Point-Of-Sale Systems
Menu Planning And Pricing
Social Media
Customer Service
Employee Relations
Data-Informed Decision-Making

Benefits

Free Meals
Travel Discounts
Free Dry Cleaning
Custom Learning Programs
Career Growth Opportunities
Health And Wellness Committee
Sustainability Committee
Diversity, Equity, And Inclusion Committee

Visa sponsorship

Not detected in the job text

Keywords

Restaurant General Manager
Restaurant Operations
Hospitality
Guest Satisfaction
Guest Experience
Team Leadership
Staff Training
Coaching
Accountability
Revenue Growth
Seating Optimization
Booking Trends
Upselling
Average Check
Menu Planning
Menu Pricing
Financial Management
Scheduling
Inventory Control
Point-Of-Sale Systems
Operating Supplies And Equipment
Stewarding
Social Media
Online Feedback
Employee Morale
Employee Relations
Toronto Dining Scene
Food And Beverage Trends
Data-Informed Decisions

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