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Added 12 mins ago
M
AVP, Enterprise Digital Capabilities
Manulife
Toronto, ON
- Full-time
We are seeking a strategic, collaborative and product-minded leader to join our team as Assistant Vice President (AVP), Enterprise Digital Capabilities. This role is a key leader in…
Added 12 mins ago
R
Architecte principal national / Country Lead Architect
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 12 mins ago
Customer Service Representative, RMV (Clerk 3)
The Government of Nova Scotia
Middleton, NS
Service excellence is at the heart of everything we do. We aim to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes…
Added 12 mins ago
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Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
BrainStation is the global leader in AI and digital skills training, trusted by the world's leading brands and over 40,000 professionals. Established in 2012, BrainStation empowers…
Added 12 mins ago
AC
Senior Control Engineer
ALTEN Canada
Woodbridge, ON
- Full-time
In just three decades, ALTEN has become a global leader in Research & Development, Engineering, IT Services, Life Sciences, and Network Services. With a presence in more than 30 countries…
Added 12 mins ago
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Account Executive, Enterprise
BrainStation
Toronto, ON
- Full-time
BrainStation is the global leader in AI and digital skills training, trusted by the world's leading brands and over 40,000 professionals. Established in 2012, BrainStation empowers…
Added 12 mins ago
OP
Director, Delivery Planning and Implementation Support
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Toronto, ON
- $160,317 to $201,962 CAD / year
- Full-time
You are an influential program leader with proven abilities in:
Added 27 mins ago
UO
Assistant Professor, Teaching Stream - Advanced Manufacturing & Automation
University of Toronto
Toronto, ON
- $125,000 to $160,000 CAD / year
Candidates must have teaching experience in a degree-granting program, including lecture preparation and delivery, development of online material/lectures, and experience or interest in…
Added 27 mins ago
Assistant Professor - Mechanical Engineering
University of Toronto
Toronto, ON
The successful candidate will be expected to pursue innovative and independent research, and to establish an outstanding, competitive, and externally funded research program.
Added 27 mins ago
UO
Associate Professor/Professor - Mechanical Engineering
University of Toronto
Toronto, ON
- $200,000 CAD / year
…an outstanding, competitive, and externally funded research…
Added 27 mins ago
SV
Scheduling Coordinator - Long Term Care - Permanent Part Time
Schlegel Villages
Burlington, ON
- Part-time
Financial Hardship Support Program: Wilfred Schlegel Hope Fund
Added 27 mins ago
SV
Housekeeping & Laundry - Retirement - Permanent Part Time
Schlegel Villages
Burlington, ON
- Part-time
Financial Hardship Support Program: Wilfred Schlegel Hope Fund
Added 27 mins ago
SV
Housekeeping & Laundry - Retirement - Permanent Full Time
Schlegel Villages
Burlington, ON
- Full-time
Financial Hardship Support Program: Wilfred Schlegel Hope Fund
Added 27 mins ago
Director, CX Business Systems
Braze
Toronto, ON
…Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a critical and visible…
Added 27 mins ago
AC
Adastra Talent Reconnect
Adastra Corporation
Markham, ON
- Other
Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence - responsibly, strategically, and at scale. With over 25 years of…
Added 27 mins ago
AC
Principal Presales Solutions Architect
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Markham, ON
- Full-time
Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence - responsibly, strategically, and at scale. With over 25 years of…
Added 41 mins ago
S
North America Sector Leader – Management & Technology Consulting
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Edmonton, AB
- Full-time
The North America Sector Leader (SL) – Management & Technology Consulting (MTC) is a key part of Water’s business leadership, guiding Stantec’s advisory, digital, program management,…
Added 57 mins ago
CG
Patient Food Service Supervisor, Part Time
Compass Group Canada
Hamilton, ON
- Part-time
Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
Added 57 mins ago
AG
Game Facilitator
Activate Games
Calgary, AB
- Part-time
Handle any malfunctions with support of leader
Added 57 mins ago
T
Manager, LTC Workforce Strategy & BOT Fulfillment
TD
Toronto, ON
- Full-time
Maintain program documentation, governance materials, and procedures.
Added 1 hour ago
TT
Digital Recruiter
Tundra Technical Solutions
Calgary, AB
- $40,000 to $50,000 CAD / year
- Full-time
…commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent…
Added 1 hour ago
M
Senior Data Architect
Miratech
Toronto, ON · North York, ON
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our…
Added 1 hour ago
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Business Advisor - Bilingual
CIBC
Quebec, QC
- Full-time
As a Business Advisor you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll provide new, existing and prospective clients with an…
Added 1 hour ago
CI
Sales Associate
Carters Inc.
Ottawa, ON
- Part-time
…most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our…
Added 1 hour ago
CP
Material Prep
Catalent Pharma Solutions
Windsor, ON · CAN-Windsor Ontario
- Full-time
Currently Catalent does not participate in the Ontario Immigrant Nominee Program.

Fairmont Hotels & Resorts

Hotel Manager

Vancouver, BC, Canada

Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience · Full-time

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Job details

Pay: Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Job Description

Lead the next chapter at the Castle in the City.

An iconic landmark in the heart of downtown Vancouver, Fairmont Hotel Vancouver brings together timeless elegance, exceptional dining and warm, thoughtful hospitality.

As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational expertise and business judgment will help our teams achieve strong results while preserving the character that makes Hotel Vancouver special.

Reporting to the General Manager, you will be a key member of the Executive Committee.

What's In It For You

An inclusive, empowering, and positive workplace where people are at the heart of everything we do
Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience
Comprehensive benefits including health, dental, vision, life, disability, and paramedical coverage (subject to eligibility)
Company-matched pension plan, with access to our Group Registered Retirement Savings Plan
Paid time off including vacation, statutory holidays, and paid birthday leave
Complimentary duty meals and dry cleaning of business attire
Monthly TransLink reimbursement or complimentary parking
Complimentary hotel stay with breakfast for two through our Be Our Guest program
Colleague rates at Accor hotels worldwide for you and your family
Exclusive Pacific Northwest Food & Beverage Discount Program
Learning and development opportunities through Accor Academies
Opportunities to make a meaningful impact through our sustainability and community initiatives

What You Will Be Doing:

Executive Leadership & Operational Performance

Partner with the General Manager in the overall management and strategic direction of the hotel, assuming their responsibilities when designated.
Lead operational departments, including Rooms Division, Food & Beverage, and Security, through their respective leaders.
Establish clear priorities and hold department heads accountable for service quality, financial performance and colleague engagement.
Maintain a visible presence throughout the hotel, engaging with guests and colleagues and identifying opportunities to improve operations.
Lead operational briefings and meetings, ensuring coordinated decisions, effective communication and timely follow-through.
Conduct regular front-of-house and back-of-house inspections to assess cleanliness, maintenance, service delivery and operational readiness.
Anticipate business demands and align resources to support occupancy, group business, banquets, special events and seasonal priorities.

Guest Experience & Luxury Service

Champion warm, professional and engaging service that reflects Fairmont standards and the distinctive character of Hotel Vancouver.
Lead consistent guest experiences across accommodation, dining, Afternoon Tea, banquets and other hotel services.
Translate guest feedback, reputation-management results and quality assessments into measurable service improvements.
Ensure departmental readiness for brand audits and applicable luxury service evaluations, including LQA assessments.
Oversee significant guest concerns, ensuring effective service recovery and actions to prevent recurrence.
Strengthen collaboration between departments to deliver seamless experiences for individual travelers, groups, event clients and VIP guests.

Financial & Commercial Performance

Partner with the General Manager in developing and delivering the annual operating budget, business plan and capital plan.
Ensure accurate departmental forecasts and hold operational leaders accountable for budgets, productivity and financial targets.
Review operating statements with Finance and department heads, identifying trends and implementing corrective action.
Balance labor deployment, purchasing and operating costs with guest expectations and business demand.
Collaborate with Sales & Marketing and Revenue Management to align operational delivery with commercial opportunities.
Drive operational initiatives that support revenue growth, profitability and an enhanced guest offering.
Ensure purchasing, contracts and capital expenditure requests comply with financial controls and delegated approval limits.

People Leadership & Labor Relations

Foster a respectful, inclusive culture that encourages accountability, collaboration and service excellence.
Coach and develop department heads, strengthening leadership capability and succession planning.
Play an active role in recruiting, onboarding and developing operational leaders.
Partner with People & Culture on workforce planning, colleague engagement, performance management and talent development.
Ensure operational decisions reflect applicable Collective Agreement requirements, working closely with People & Culture and department leaders.
Build constructive relationships with union representatives and support the timely resolution of workplace concerns.
Lead operational change with clear communication and consideration for colleague impact and applicable consultation requirements.

Asset Care & Project Delivery

Partner with Engineering and operational leaders to maintain hotel facilities, equipment and guest-facing spaces.
Ensure preventive maintenance and operational deficiencies receive appropriate attention and timely follow-through.
Coordinate operational planning for renovations, capital projects and facility improvements, minimizing disruption to guests and colleagues.
Support improvements that respect the hotel’s heritage character while enhancing functionality and guest experience.
Champion responsible resource use and the hotel’s sustainability initiatives.

Safety, Security & Business Continuity

Lead operational emergency preparedness, workplace safety, security and business continuity in partnership with departmental leaders.
Ensure hazards and deficiencies are addressed and corrective actions are completed.
Oversee operational readiness through emergency planning, training and exercises.
Lead operational responses to significant incidents within delegated authority, ensuring timely reporting and escalation.
Coordinate recovery measures to restore service and maintain business continuity following disruptions.

Qualifications

What We’re Looking For

Progressive senior leadership experience in a full-service luxury hotel, ideally as a Hotel Manager, Director of Operations or equivalent.
Demonstrated experience leading multiple operating departments in a complex hotel environment.
Strong knowledge of Rooms, Food & Beverage, Banquets, and Security operations.
A proven record of improving guest satisfaction, colleague engagement and financial results.
Strong financial and commercial acumen, including budgeting, forecasting, labor productivity and cost management.
Experience working in a unionized environment and applying collective agreement requirements.
An approachable leadership style with the ability to coach, inspire and hold teams accountable.
Excellent communication, relationship-building and conflict-resolution skills.
Sound judgment and the ability to make effective decisions under pressure.
Experience leading operational change, renovations or capital projects.
A post-secondary qualification in hospitality, business or a related discipline is preferred, or an equivalent combination of education and experience.
Proficiency in hotel management systems, financial reporting tools and Microsoft Office applications.

Working Conditions

Regular standing and walking throughout guest areas, operational departments and back-of-house facilities.
Periods of seated work and computer use.
Movement throughout the property for inspections, meetings and operational support.
Scheduling flexibility, including evenings, weekends and statutory holidays, may be required to support hotel operations, significant events and operational emergencies.

Additional Information

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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More about this job

Responsibilities

Partner with the General Manager to lead hotel operations, oversee department leaders, and deliver high-quality guest experiences while maintaining financial performance and colleague engagement. Direct operational planning across service, staffing, asset care, capital projects, safety, security, and business continuity.

Requirements

Candidates should have progressive senior leadership experience in a full-service luxury hotel, with demonstrated oversight of multiple departments and strong knowledge of Rooms, Food and Beverage, Banquets, and Security. They should bring financial acumen, unionized workplace experience, strong communication and coaching skills, and experience with operational change or capital projects; a post-secondary qualification in hospitality, business, or a related field is preferred.

Skills

Hotel Operations Leadership
Luxury Guest Service
Rooms Division Operations
Food and Beverage Operations
Banquet Operations
Security Operations
Budgeting and Forecasting
Financial Performance Management
Labor Productivity Management
Union and Labor Relations
People Leadership and Coaching
Guest Service Recovery
Revenue Growth
Capital Project Management
Emergency Preparedness
Business Continuity

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Life Insurance
Disability Coverage
Paramedical Coverage
Company-Matched Pension Plan
Paid Vacation
Statutory Holidays
Paid Birthday Leave
Complimentary Duty Meals
Dry Cleaning of Business Attire
Monthly TransLink Reimbursement or Complimentary Parking
Complimentary Hotel Stay with Breakfast for Two
Pacific Northwest Food and Beverage Discounts
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Luxury Hotel
Hotel Operations
Rooms Division
Food and Beverage
Banquets
Security
Guest Experience
Fairmont Standards
LQA Assessments
Budgeting
Forecasting
Operating Budget
Capital Plan
Financial Reporting
Labor Productivity
Collective Agreement
Labor Relations
People and Culture
Succession Planning
Revenue Management
Sales and Marketing
Preventive Maintenance
Capital Projects
Sustainability
Emergency Preparedness
Business Continuity
Hotel Management Systems
Microsoft Office

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