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Added 6 mins ago
C
CEO, The Humane Society of Kitchener Waterloo & Stratford Perth
crawfordconnect
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
…While we hold fee-for-service contracts for animal control services, we receive no government funding for our charitable programs and services. We rely on the generosity of our donors to…
Added 6 mins ago
SE
Senior Project Manager
Stellarex Energy
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…procurement, and Time & Materials (T&M) specialized engineering services in alignment with Project Execution Plan…
Added 6 mins ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 6 mins ago
Social Worker 2 (Bilingual) - AMANI: Mental Health and Substance Use Services for Black Youth
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Toronto, ON
AMANI: Mental Health and Substance Use Services for Black Youth provides culturally competent care to young clients (between 12 and 24) from the black communities across Toronto. To expand…
Added 6 mins ago
Partnerships Manager
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Toronto, ON
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- Full-time
Expérience dans un environnement hautement réglementé, notamment les services financiers, l’assurance, le secteur public ou la santé;
Added 21 mins ago
EU
Supervisor Customer Care & Billing
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Windsor, ON
- Full-time
…customer service through the departments billing, credit, account services work processes, and phone service levels to the Ontario Energy Board (OEB) regulated standards and departmental…
Added 21 mins ago
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Senior Manager, North American Marketing Strategic Initiatives
TD
Toronto, ON
- Full-time
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Added 36 mins ago
CO
Senior Operator, Wastewater Collection
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Calgary, AB
- $44.18 to $48.96 CAD / hour
- Full-time
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Added 36 mins ago
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Senior Operator, Drinking Water Distribution
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- $44.18 to $48.96 CAD / hour
- Full-time
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Added 36 mins ago
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Human Resources Business Partner, HR Services
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Vancouver, BC
- Full-time
…(HR) team, and is accountable for providing a full range of HR services to operational partners including management staff and line employees for an assigned Agency/Program area(s). The…
Added 36 mins ago
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Senior Manager, Signalling
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Canada
- Full-time
Our Project Delivery and Integration team is looking for Senior Manager, Signalling to join the team to lead the delivery of the Lakeshore West Resignalling and ETCS L2 project. You will…
Added 51 mins ago
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…the safe, efficient, and sustainable delivery of geological services that support current production, resource growth, reserve replacement, and long-term business objectives. Accountable…
Added 51 mins ago
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Added 1 hour ago
FH
Hotel Manager
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Vancouver, BC
- Full-time
Learning and development opportunities through Accor Academies
Added 1 hour ago
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- Full-time
…process. The Controller will provide leadership, guidance, and development to a team, while driving process improvements and maintaining effective financial controls. This is an existing…
Added 1 hour ago
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Added 1 hour ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
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Added 1 hour ago
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Added 2 hours ago
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Winter 2027: Software Developer Co-op, Front End (8 months)
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Added 2 hours ago
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- Full-time
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Fairmont Hotels & Resorts

Hotel Manager

Vancouver, BC, Canada

Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience · Full-time

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Job details

Pay: Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Job Description

Lead the next chapter at the Castle in the City.

An iconic landmark in the heart of downtown Vancouver, Fairmont Hotel Vancouver brings together timeless elegance, exceptional dining and warm, thoughtful hospitality.

As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational expertise and business judgment will help our teams achieve strong results while preserving the character that makes Hotel Vancouver special.

Reporting to the General Manager, you will be a key member of the Executive Committee.

What's In It For You

An inclusive, empowering, and positive workplace where people are at the heart of everything we do
Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience
Comprehensive benefits including health, dental, vision, life, disability, and paramedical coverage (subject to eligibility)
Company-matched pension plan, with access to our Group Registered Retirement Savings Plan
Paid time off including vacation, statutory holidays, and paid birthday leave
Complimentary duty meals and dry cleaning of business attire
Monthly TransLink reimbursement or complimentary parking
Complimentary hotel stay with breakfast for two through our Be Our Guest program
Colleague rates at Accor hotels worldwide for you and your family
Exclusive Pacific Northwest Food & Beverage Discount Program
Learning and development opportunities through Accor Academies
Opportunities to make a meaningful impact through our sustainability and community initiatives

What You Will Be Doing:

Executive Leadership & Operational Performance

Partner with the General Manager in the overall management and strategic direction of the hotel, assuming their responsibilities when designated.
Lead operational departments, including Rooms Division, Food & Beverage, and Security, through their respective leaders.
Establish clear priorities and hold department heads accountable for service quality, financial performance and colleague engagement.
Maintain a visible presence throughout the hotel, engaging with guests and colleagues and identifying opportunities to improve operations.
Lead operational briefings and meetings, ensuring coordinated decisions, effective communication and timely follow-through.
Conduct regular front-of-house and back-of-house inspections to assess cleanliness, maintenance, service delivery and operational readiness.
Anticipate business demands and align resources to support occupancy, group business, banquets, special events and seasonal priorities.

Guest Experience & Luxury Service

Champion warm, professional and engaging service that reflects Fairmont standards and the distinctive character of Hotel Vancouver.
Lead consistent guest experiences across accommodation, dining, Afternoon Tea, banquets and other hotel services.
Translate guest feedback, reputation-management results and quality assessments into measurable service improvements.
Ensure departmental readiness for brand audits and applicable luxury service evaluations, including LQA assessments.
Oversee significant guest concerns, ensuring effective service recovery and actions to prevent recurrence.
Strengthen collaboration between departments to deliver seamless experiences for individual travelers, groups, event clients and VIP guests.

Financial & Commercial Performance

Partner with the General Manager in developing and delivering the annual operating budget, business plan and capital plan.
Ensure accurate departmental forecasts and hold operational leaders accountable for budgets, productivity and financial targets.
Review operating statements with Finance and department heads, identifying trends and implementing corrective action.
Balance labor deployment, purchasing and operating costs with guest expectations and business demand.
Collaborate with Sales & Marketing and Revenue Management to align operational delivery with commercial opportunities.
Drive operational initiatives that support revenue growth, profitability and an enhanced guest offering.
Ensure purchasing, contracts and capital expenditure requests comply with financial controls and delegated approval limits.

People Leadership & Labor Relations

Foster a respectful, inclusive culture that encourages accountability, collaboration and service excellence.
Coach and develop department heads, strengthening leadership capability and succession planning.
Play an active role in recruiting, onboarding and developing operational leaders.
Partner with People & Culture on workforce planning, colleague engagement, performance management and talent development.
Ensure operational decisions reflect applicable Collective Agreement requirements, working closely with People & Culture and department leaders.
Build constructive relationships with union representatives and support the timely resolution of workplace concerns.
Lead operational change with clear communication and consideration for colleague impact and applicable consultation requirements.

Asset Care & Project Delivery

Partner with Engineering and operational leaders to maintain hotel facilities, equipment and guest-facing spaces.
Ensure preventive maintenance and operational deficiencies receive appropriate attention and timely follow-through.
Coordinate operational planning for renovations, capital projects and facility improvements, minimizing disruption to guests and colleagues.
Support improvements that respect the hotel’s heritage character while enhancing functionality and guest experience.
Champion responsible resource use and the hotel’s sustainability initiatives.

Safety, Security & Business Continuity

Lead operational emergency preparedness, workplace safety, security and business continuity in partnership with departmental leaders.
Ensure hazards and deficiencies are addressed and corrective actions are completed.
Oversee operational readiness through emergency planning, training and exercises.
Lead operational responses to significant incidents within delegated authority, ensuring timely reporting and escalation.
Coordinate recovery measures to restore service and maintain business continuity following disruptions.

Qualifications

What We’re Looking For

Progressive senior leadership experience in a full-service luxury hotel, ideally as a Hotel Manager, Director of Operations or equivalent.
Demonstrated experience leading multiple operating departments in a complex hotel environment.
Strong knowledge of Rooms, Food & Beverage, Banquets, and Security operations.
A proven record of improving guest satisfaction, colleague engagement and financial results.
Strong financial and commercial acumen, including budgeting, forecasting, labor productivity and cost management.
Experience working in a unionized environment and applying collective agreement requirements.
An approachable leadership style with the ability to coach, inspire and hold teams accountable.
Excellent communication, relationship-building and conflict-resolution skills.
Sound judgment and the ability to make effective decisions under pressure.
Experience leading operational change, renovations or capital projects.
A post-secondary qualification in hospitality, business or a related discipline is preferred, or an equivalent combination of education and experience.
Proficiency in hotel management systems, financial reporting tools and Microsoft Office applications.

Working Conditions

Regular standing and walking throughout guest areas, operational departments and back-of-house facilities.
Periods of seated work and computer use.
Movement throughout the property for inspections, meetings and operational support.
Scheduling flexibility, including evenings, weekends and statutory holidays, may be required to support hotel operations, significant events and operational emergencies.

Additional Information

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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More about this job

Responsibilities

Partner with the General Manager to lead hotel operations, oversee department leaders, and deliver high-quality guest experiences while maintaining financial performance and colleague engagement. Direct operational planning across service, staffing, asset care, capital projects, safety, security, and business continuity.

Requirements

Candidates should have progressive senior leadership experience in a full-service luxury hotel, with demonstrated oversight of multiple departments and strong knowledge of Rooms, Food and Beverage, Banquets, and Security. They should bring financial acumen, unionized workplace experience, strong communication and coaching skills, and experience with operational change or capital projects; a post-secondary qualification in hospitality, business, or a related field is preferred.

Skills

Hotel Operations Leadership
Luxury Guest Service
Rooms Division Operations
Food and Beverage Operations
Banquet Operations
Security Operations
Budgeting and Forecasting
Financial Performance Management
Labor Productivity Management
Union and Labor Relations
People Leadership and Coaching
Guest Service Recovery
Revenue Growth
Capital Project Management
Emergency Preparedness
Business Continuity

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Life Insurance
Disability Coverage
Paramedical Coverage
Company-Matched Pension Plan
Paid Vacation
Statutory Holidays
Paid Birthday Leave
Complimentary Duty Meals
Dry Cleaning of Business Attire
Monthly TransLink Reimbursement or Complimentary Parking
Complimentary Hotel Stay with Breakfast for Two
Pacific Northwest Food and Beverage Discounts
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Luxury Hotel
Hotel Operations
Rooms Division
Food and Beverage
Banquets
Security
Guest Experience
Fairmont Standards
LQA Assessments
Budgeting
Forecasting
Operating Budget
Capital Plan
Financial Reporting
Labor Productivity
Collective Agreement
Labor Relations
People and Culture
Succession Planning
Revenue Management
Sales and Marketing
Preventive Maintenance
Capital Projects
Sustainability
Emergency Preparedness
Business Continuity
Hotel Management Systems
Microsoft Office

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