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Added 4 mins ago
CC
Account Representative 5 - Union
Coastal Community
Campbell River, BC
- Full-time
Resolves member concerns/issues and refers to the Branch Manager or Assistant Manager for issues above their level of authority.
Added 19 mins ago
SC
Creative Retail Sourcing Specialist (Buyer)
Sheridan College
Oakville, ON
- Full-time
Reporting to the Operations Manager, Campus Services, the Creative Retail Sourcing Specialist is responsible for executing sourcing strategies to reduce costs and analyzing vendor spend.…
Added 19 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Terrebonne, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 19 mins ago
NB
Senior Private Banker
National Bank of Canada
Laval, QC
- Full-time
As part of the Commercial Banking and Private Banking 1859 sector, you will report to the Senior Manager for Laval, Laurentides, Lanaudière and North West of Quebec Region, and join a team…
Added 19 mins ago
NB
Wealth Associate
National Bank of Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 19 mins ago
NB
Banking Advisor
National Bank of Canada
Aurora, ON
- Part-time
…depending on team availability. This position reports to the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit, mortgage financing and…
Added 19 mins ago
NB
Manager, Financing Solutions - Real Estate Group
National Bank of Canada
Vancouver, BC
- Full-time
A career as a Manager, Financing Solutions - Real Estate in the Commercial Banking team means working closely with Real Estate Account Managers and several internal and external partners as…
Added 19 mins ago
QM
Senior Project Manager
Quantum Management Services Ltd.
Toronto, ON · Etobicoke, ON
- $85,000 to $100,000 CAD / year
- Full-time
Are you a hands-on Project Manager who enjoys bringing complex technology projects to life? We are seeking a Senior Project Manager to oversee the end-to-end implementation of parking…
Added 19 mins ago
FT
CAC097: Payroll & HRIS Coordinator
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- $49,842 to $77,878 CAD / year
- Full-time
Process all training requests for CCS, CIFFA, CITT, Dangerous Goods, Tuition Refund program, and other training initiatives.·
Added 19 mins ago
R
Client Advisor
RBC
Carman, MB
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 20 mins ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be…
Added 20 mins ago
C
Community General Manager II
CIBC
Georgetown, ON
- Full-time
…solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a…
Added 20 mins ago
B
Manager – Balance Growth & Special Initiatives
BMO
Toronto, ON · BMOPLACE
- Full-time
Manager – Balance Growth & Special Initiatives is accountable for the implementing new balance growth strategies and continuously optimizing existing strategies for balance growth and…
Added 20 mins ago
BL
Legal Administrative Assistant (Immigration) - Part-time
Boughton Law
Vancouver, BC
- Part-time
Added 20 mins ago
Claims Analyst - Reinsurance
Aviva
Markham, ON · Oakville, ON
…multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse…
Added 34 mins ago
IF
Manager, Legal Claims
Intact FC
Dartmouth, NS
- Full-time
We offer you more than just a career. As a Manager, Legal Claims, you’ll inspire - and be inspired by - Canada’s largest in-house P&C insurance litigation team. This leadership opportunity…
Added 34 mins ago
B
Property Manager
BGIS
Markham, ON
- Full-time
The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects…
Added 34 mins ago
Manager, Strategy & Distribution - Programs - WSI
Wawanesa Insurance
Toronto, ON · North York - Toronto, ON (Hybr, ON
The Manager, Strategy & Distribution - Programs drives growth of the Commercial Insurance Programs portfolio by developing strategic distribution partnerships. The role leads business…
Added 34 mins ago
M
Rooms Operations Assistant Manager
Marriott
Trois-Rivières, QC
- Full-time
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
Added 49 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 49 mins ago
C
Fuel Accounting Analyst
Couche-Tard
Laval, QC
- Full-time
Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care,…
Added 49 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 49 mins ago
ZA
Financial Service Advisor - Newmarket Nissan Infiniti (26288)
Zanchin Automotive Group
Newmarket, ON
- Full-time
Finance & Insurance Manager career and employment opportunity awaits you.
Added 49 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 49 mins ago
I
Directeur, Services juridiques - Indemnisation
Intact
Dartmouth, NS
- Full-time
We offer you more than just a career. As a Manager, Legal Claims, you’ll inspire - and be inspired by - Canada’s largest in-house P&C insurance litigation team. This leadership opportunity…

Fairmont Hotels & Resorts

Hotel Manager

Vancouver, BC, Canada

Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience · Full-time

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Job details

Pay: Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Job Description

Hotel Manager

Lead the next chapter at the Castle in the City.

An iconic landmark in the heart of downtown Vancouver, Fairmont Hotel Vancouver brings together timeless elegance, exceptional dining and warm, thoughtful hospitality.

As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational expertise and business judgment will help our teams achieve strong results while preserving the character that makes Hotel Vancouver special.

Reporting to the General Manager, you will be a key member of the Executive Committee.

What's In It For You

An inclusive, empowering, and positive workplace where people are at the heart of everything we do
Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience
Comprehensive benefits including health, dental, vision, life, disability, and paramedical coverage (subject to eligibility)
Company-matched pension plan, with access to our Group Registered Retirement Savings Plan
Paid time off including vacation, statutory holidays, and paid birthday leave
Complimentary duty meals and dry cleaning of business attire
Monthly TransLink reimbursement or complimentary parking
Complimentary hotel stay with breakfast for two through our Be Our Guest program
Colleague rates at Accor hotels worldwide for you and your family
Exclusive Pacific Northwest Food & Beverage Discount Program
Learning and development opportunities through Accor Academies
Opportunities to make a meaningful impact through our sustainability and community initiatives

What You Will Be Doing:

Executive Leadership & Operational Performance

Partner with the General Manager in the overall management and strategic direction of the hotel, assuming their responsibilities when designated.
Lead operational departments, including Rooms Division, Food & Beverage, and Security, through their respective leaders.
Establish clear priorities and hold department heads accountable for service quality, financial performance and colleague engagement.
Maintain a visible presence throughout the hotel, engaging with guests and colleagues and identifying opportunities to improve operations.
Lead operational briefings and meetings, ensuring coordinated decisions, effective communication and timely follow-through.
Conduct regular front-of-house and back-of-house inspections to assess cleanliness, maintenance, service delivery and operational readiness.
Anticipate business demands and align resources to support occupancy, group business, banquets, special events and seasonal priorities.

Guest Experience & Luxury Service

Champion warm, professional and engaging service that reflects Fairmont standards and the distinctive character of Hotel Vancouver.
Lead consistent guest experiences across accommodation, dining, Afternoon Tea, banquets and other hotel services.
Translate guest feedback, reputation-management results and quality assessments into measurable service improvements.
Ensure departmental readiness for brand audits and applicable luxury service evaluations, including LQA assessments.
Oversee significant guest concerns, ensuring effective service recovery and actions to prevent recurrence.
Strengthen collaboration between departments to deliver seamless experiences for individual travelers, groups, event clients and VIP guests.

Financial & Commercial Performance

Partner with the General Manager in developing and delivering the annual operating budget, business plan and capital plan.
Ensure accurate departmental forecasts and hold operational leaders accountable for budgets, productivity and financial targets.
Review operating statements with Finance and department heads, identifying trends and implementing corrective action.
Balance labor deployment, purchasing and operating costs with guest expectations and business demand.
Collaborate with Sales & Marketing and Revenue Management to align operational delivery with commercial opportunities.
Drive operational initiatives that support revenue growth, profitability and an enhanced guest offering.
Ensure purchasing, contracts and capital expenditure requests comply with financial controls and delegated approval limits.

People Leadership & Labor Relations

Foster a respectful, inclusive culture that encourages accountability, collaboration and service excellence.
Coach and develop department heads, strengthening leadership capability and succession planning.
Play an active role in recruiting, onboarding and developing operational leaders.
Partner with People & Culture on workforce planning, colleague engagement, performance management and talent development.
Ensure operational decisions reflect applicable Collective Agreement requirements, working closely with People & Culture and department leaders.
Build constructive relationships with union representatives and support the timely resolution of workplace concerns.
Lead operational change with clear communication and consideration for colleague impact and applicable consultation requirements.

Asset Care & Project Delivery

Partner with Engineering and operational leaders to maintain hotel facilities, equipment and guest-facing spaces.
Ensure preventive maintenance and operational deficiencies receive appropriate attention and timely follow-through.
Coordinate operational planning for renovations, capital projects and facility improvements, minimizing disruption to guests and colleagues.
Support improvements that respect the hotel’s heritage character while enhancing functionality and guest experience.
Champion responsible resource use and the hotel’s sustainability initiatives.

Safety, Security & Business Continuity

Lead operational emergency preparedness, workplace safety, security and business continuity in partnership with departmental leaders.
Ensure hazards and deficiencies are addressed and corrective actions are completed.
Oversee operational readiness through emergency planning, training and exercises.
Lead operational responses to significant incidents within delegated authority, ensuring timely reporting and escalation.
Coordinate recovery measures to restore service and maintain business continuity following disruptions.

Qualifications

What We’re Looking For

Progressive senior leadership experience in a full-service luxury hotel, ideally as a Hotel Manager, Director of Operations or equivalent.
Demonstrated experience leading multiple operating departments in a complex hotel environment.
Strong knowledge of Rooms, Food & Beverage, Banquets, and Security operations.
A proven record of improving guest satisfaction, colleague engagement and financial results.
Strong financial and commercial acumen, including budgeting, forecasting, labor productivity and cost management.
Experience working in a unionized environment and applying collective agreement requirements.
An approachable leadership style with the ability to coach, inspire and hold teams accountable.
Excellent communication, relationship-building and conflict-resolution skills.
Sound judgment and the ability to make effective decisions under pressure.
Experience leading operational change, renovations or capital projects.
A post-secondary qualification in hospitality, business or a related discipline is preferred, or an equivalent combination of education and experience.
Proficiency in hotel management systems, financial reporting tools and Microsoft Office applications.

Working Conditions

Regular standing and walking throughout guest areas, operational departments and back-of-house facilities.
Periods of seated work and computer use.
Movement throughout the property for inspections, meetings and operational support.
Scheduling flexibility, including evenings, weekends and statutory holidays, may be required to support hotel operations, significant events and operational emergencies.

Additional Information

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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More about this job

Responsibilities

Partner with the General Manager to lead hotel operations, oversee department leaders, and deliver exceptional guest experiences while maintaining service quality, colleague engagement, and financial performance. Direct operational planning across staffing, budgets, guest service, asset care, projects, safety, security, and business continuity.

Requirements

Requires progressive senior leadership experience in a full-service luxury hotel, with demonstrated oversight of multiple departments and strong knowledge of Rooms, Food and Beverage, Banquets, and Security. Candidates should bring financial acumen, unionized-environment experience, effective people leadership and communication skills, and experience with operational change or capital projects; a post-secondary qualification in hospitality, business, or a related field is preferred.

Skills

Hotel Operations Leadership
Luxury Guest Service
Rooms Division Operations
Food and Beverage Operations
Banquet Operations
Security Operations
Budgeting and Forecasting
Financial Performance Management
Labor Productivity Management
Union and Labor Relations
People Leadership and Coaching
Guest Service Recovery
Revenue Growth
Capital Project Management
Emergency Preparedness
Business Continuity

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Coverage
Paramedical Coverage
Company-Matched Pension Plan
Paid Vacation
Paid Statutory Holidays
Paid Birthday Leave
Complimentary Duty Meals
Complimentary Dry Cleaning
Transit Reimbursement or Complimentary Parking
Complimentary Hotel Stay with Breakfast
Colleague Rates at Accor Hotels
Food and Beverage Discounts
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Hotel Management
Luxury Hospitality
Hotel Operations
Rooms Division
Food and Beverage
Banquets
Security
Guest Experience
Fairmont Standards
LQA Assessments
Guest Feedback
Service Recovery
Annual Operating Budget
Business Planning
Capital Planning
Forecasting
Financial Reporting
Labor Productivity
Collective Agreements
Labor Relations
People and Culture
Succession Planning
Revenue Management
Sales and Marketing
Capital Projects
Preventive Maintenance
Sustainability
Emergency Preparedness
Business Continuity
Microsoft Office

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