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Added 3 mins ago
SS
Senior Business Development Manager - Airport & Airline Lounges (NAM)
SITA Switzerland Sarl
Canada
- Full-time
The Job holder will be a experienced and commercially driven Business Development Senior Manager to accelerate the growth of CCM's premium lounge furnishings and interior solutions business…
Added 3 mins ago
LC
Conversion Optimization Manager, Growth (Fixed Term Contract)
Lightspeed Commerce, Inc.
Remote, Canada
- $85,000 to $105,000 CAD / year
- Full-time
- Remote
Reporting to the Senior Manager, Growth Marketing, the ideal candidate is a self-starter who thinks strategically and is proactive in delivering performance insights.
Added 3 mins ago
Program Handover Manager
Bechtel Corporation
Toronto, ON
The Program Handover Manager provides leadership and functional guidance to the program team and direct sponsorship of the Handover management activities. The role provides strategic…
Added 18 mins ago
OL
Health Care Aide- Part Time
Optima Living
Edmonton, AB
- Part-time
…personal mission has grown into one of Western Canada’s leading senior living and continuing care…
Added 19 mins ago
FI
Privacy Impact Assessment Specialist
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Assignment Type: This position is currently listed as "Hybrid". The resource under this request will be required to work onsite as per Hiring Manager sole discretion.
Added 19 mins ago
L
Program Manager
LTM
Mississauga, ON
- Full-time
Program Manager | Strategic Financial Services Transformation | LTM FSTI
Added 19 mins ago
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Program Manager
LTM
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
Program Manager | Strategic Financial Services Transformation | LTM FSTI
Added 33 mins ago
JI
Maintenance Manager
J.D. Irving, Limited
Toronto, ON
- Full-time
Communication & Influence: Communicate effectively across functions and with senior leadership, reporting results, risks, gaps, and improvement plans.
Added 33 mins ago
GS
Senior Shelter Support Worker- Barton Tiffany Shelter
Good Shepherd Centres
Hamilton, ON
- $27.53 to $31.91 CAD / hour
- Full-time
Reporting to the Senior Program Manager, you will work with a multi-disciplinary team to maintain a safe, hospitable environment and to support residents in establishing and achieving plans…
Added 33 mins ago
PI
Manager, Leadership Programs
Proximity Institute
Toronto, ON
- Full-time
The Manager, Leadership Programs is an integral member of a small, high-performing team responsible for the design, delivery and continuous improvement of leadership development programs…
Added 48 mins ago
OP
Senior Manager, Leadership and Awards
Ontario Provincial Police
Orillia, ON
- $110,638 to $155,942 CAD / year
- Full-time
Provide leadership and direction to staff with a focus on strategic planning and program oversight related to OPP executive development, leadership training, curriculum design and the…
Added 48 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Langley (District), BC · City of Langley, BC
- Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 48 mins ago
SR
Geotechnical Project Manager – Intermediate to Senior
Skyline Recruitment Ltd
Ottawa, ON
- Full-time
Job title: Geotechnical Project Manager – Intermediate to Senior
Added 1 hour ago
VC
Regional Program Medical Director - Primary Care, Home and Community Health
Vancouver Coastal Health
Vancouver, BC
- Part-time
Reporting to the Vice President, Medicine and Academic Affairs (VPMAA), the Regional Program Medical Director, Primary Care, Home and Community Care operates under the strategic direction…
Added 1 hour ago
7
Senior Brand Designer (8 month Contract)
7shifts
Remote, Canada
- $95,200 to $142,800 CAD / year
- Full-time
- Remote
As a Senior Brand Designer at 7shifts, you'll turn our brand into design that resonates with restaurant operators, across web, campaigns, and everything in between. You'll work closely with…
Added 1 hour ago
Senior Customer Success Manager, Canada Strategic Account Services
Amazon
Toronto, ON
The Canadian Strategic Account Services (SAS) Core organization is seeking a Sr. Customer Success Manager to help shape the future of the program. The Sr. Customer Success Manager drives…
Added 1 hour ago
NB
Senior Private Banker
National Bank of Canada
Laval, QC
- Full-time
As part of the Commercial Banking and Private Banking 1859 sector, you will report to the Senior Manager for Laval, Laurentides, Lanaudière and North West of Quebec Region, and join a team…
Added 1 hour ago
QM
Senior Project Manager
Quantum Management Services Ltd.
Toronto, ON · Etobicoke, ON
- $85,000 to $100,000 CAD / year
- Full-time
Are you a hands-on Project Manager who enjoys bringing complex technology projects to life? We are seeking a Senior Project Manager to oversee the end-to-end implementation of parking…
Added 1 hour ago
LC
Sr. Manager, Quality Assurance – Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
Quality and food safety are essential to the trust Canadians place in Loblaw Control Brands. The Senior Manager, Quality Assurance – Strategic Initiatives turns complex, business-critical…
Added 1 hour ago
FT
CAC097: Payroll & HRIS Coordinator
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- $49,842 to $77,878 CAD / year
- Full-time
Process all training requests for CCS, CIFFA, CITT, Dangerous Goods, Tuition Refund program, and other training initiatives.·
Added 1 hour ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON · D'Iorio Hall
- Full-time
Responsible for HR management of employees of sector/sites in consultation with Program Manager and Human Resources Business Partner, including performance management, staffing structure,…
Added 1 hour ago
UO
Postdoctoral Research Fellow
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- Full-time
The research program encompasses both quantitative and qualitative research methodologies. Depending on the Fellow's expertise and the needs of the research program, projects may involve…
Added 1 hour ago
UO
Postdoctoral Research Fellow
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- Full-time
The research program encompasses both quantitative and qualitative research methodologies. Depending on the Fellow's expertise and the needs of the research program, projects may involve…
Added 1 hour ago
NC
Manager, Security Programs and Governance
NAV CANADA
Ottawa, ON
- Full-time
Reporting to the Director, Security and Emergency Planning, the Manager, Security Programs and Governance provides portfolio leadership, strategic program direction and enterprise…
Added 1 hour ago
NC
Manager, Emergency Planning and Business Continuity Programs
NAV CANADA
Ottawa, ON
- Full-time
Reporting to the Director, Security and Emergency Planning, the Manager, Emergency Planning and Business Continuity Programs provides portfolio leadership, strategic program direction and…

Fairmont Hotels & Resorts

Hotel Manager

Vancouver, BC, Canada

Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience · Full-time

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Job details

Pay: Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Job Description

Hotel Manager

Lead the next chapter at the Castle in the City.

An iconic landmark in the heart of downtown Vancouver, Fairmont Hotel Vancouver brings together timeless elegance, exceptional dining and warm, thoughtful hospitality.

As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational expertise and business judgment will help our teams achieve strong results while preserving the character that makes Hotel Vancouver special.

Reporting to the General Manager, you will be a key member of the Executive Committee.

What's In It For You

An inclusive, empowering, and positive workplace where people are at the heart of everything we do
Competitive annual salary starting from $185,000/-, commensurate with qualifications and experience
Comprehensive benefits including health, dental, vision, life, disability, and paramedical coverage (subject to eligibility)
Company-matched pension plan, with access to our Group Registered Retirement Savings Plan
Paid time off including vacation, statutory holidays, and paid birthday leave
Complimentary duty meals and dry cleaning of business attire
Monthly TransLink reimbursement or complimentary parking
Complimentary hotel stay with breakfast for two through our Be Our Guest program
Colleague rates at Accor hotels worldwide for you and your family
Exclusive Pacific Northwest Food & Beverage Discount Program
Learning and development opportunities through Accor Academies
Opportunities to make a meaningful impact through our sustainability and community initiatives

What You Will Be Doing:

Executive Leadership & Operational Performance

Partner with the General Manager in the overall management and strategic direction of the hotel, assuming their responsibilities when designated.
Lead operational departments, including Rooms Division, Food & Beverage, and Security, through their respective leaders.
Establish clear priorities and hold department heads accountable for service quality, financial performance and colleague engagement.
Maintain a visible presence throughout the hotel, engaging with guests and colleagues and identifying opportunities to improve operations.
Lead operational briefings and meetings, ensuring coordinated decisions, effective communication and timely follow-through.
Conduct regular front-of-house and back-of-house inspections to assess cleanliness, maintenance, service delivery and operational readiness.
Anticipate business demands and align resources to support occupancy, group business, banquets, special events and seasonal priorities.

Guest Experience & Luxury Service

Champion warm, professional and engaging service that reflects Fairmont standards and the distinctive character of Hotel Vancouver.
Lead consistent guest experiences across accommodation, dining, Afternoon Tea, banquets and other hotel services.
Translate guest feedback, reputation-management results and quality assessments into measurable service improvements.
Ensure departmental readiness for brand audits and applicable luxury service evaluations, including LQA assessments.
Oversee significant guest concerns, ensuring effective service recovery and actions to prevent recurrence.
Strengthen collaboration between departments to deliver seamless experiences for individual travelers, groups, event clients and VIP guests.

Financial & Commercial Performance

Partner with the General Manager in developing and delivering the annual operating budget, business plan and capital plan.
Ensure accurate departmental forecasts and hold operational leaders accountable for budgets, productivity and financial targets.
Review operating statements with Finance and department heads, identifying trends and implementing corrective action.
Balance labor deployment, purchasing and operating costs with guest expectations and business demand.
Collaborate with Sales & Marketing and Revenue Management to align operational delivery with commercial opportunities.
Drive operational initiatives that support revenue growth, profitability and an enhanced guest offering.
Ensure purchasing, contracts and capital expenditure requests comply with financial controls and delegated approval limits.

People Leadership & Labor Relations

Foster a respectful, inclusive culture that encourages accountability, collaboration and service excellence.
Coach and develop department heads, strengthening leadership capability and succession planning.
Play an active role in recruiting, onboarding and developing operational leaders.
Partner with People & Culture on workforce planning, colleague engagement, performance management and talent development.
Ensure operational decisions reflect applicable Collective Agreement requirements, working closely with People & Culture and department leaders.
Build constructive relationships with union representatives and support the timely resolution of workplace concerns.
Lead operational change with clear communication and consideration for colleague impact and applicable consultation requirements.

Asset Care & Project Delivery

Partner with Engineering and operational leaders to maintain hotel facilities, equipment and guest-facing spaces.
Ensure preventive maintenance and operational deficiencies receive appropriate attention and timely follow-through.
Coordinate operational planning for renovations, capital projects and facility improvements, minimizing disruption to guests and colleagues.
Support improvements that respect the hotel’s heritage character while enhancing functionality and guest experience.
Champion responsible resource use and the hotel’s sustainability initiatives.

Safety, Security & Business Continuity

Lead operational emergency preparedness, workplace safety, security and business continuity in partnership with departmental leaders.
Ensure hazards and deficiencies are addressed and corrective actions are completed.
Oversee operational readiness through emergency planning, training and exercises.
Lead operational responses to significant incidents within delegated authority, ensuring timely reporting and escalation.
Coordinate recovery measures to restore service and maintain business continuity following disruptions.

Qualifications

What We’re Looking For

Progressive senior leadership experience in a full-service luxury hotel, ideally as a Hotel Manager, Director of Operations or equivalent.
Demonstrated experience leading multiple operating departments in a complex hotel environment.
Strong knowledge of Rooms, Food & Beverage, Banquets, and Security operations.
A proven record of improving guest satisfaction, colleague engagement and financial results.
Strong financial and commercial acumen, including budgeting, forecasting, labor productivity and cost management.
Experience working in a unionized environment and applying collective agreement requirements.
An approachable leadership style with the ability to coach, inspire and hold teams accountable.
Excellent communication, relationship-building and conflict-resolution skills.
Sound judgment and the ability to make effective decisions under pressure.
Experience leading operational change, renovations or capital projects.
A post-secondary qualification in hospitality, business or a related discipline is preferred, or an equivalent combination of education and experience.
Proficiency in hotel management systems, financial reporting tools and Microsoft Office applications.

Working Conditions

Regular standing and walking throughout guest areas, operational departments and back-of-house facilities.
Periods of seated work and computer use.
Movement throughout the property for inspections, meetings and operational support.
Scheduling flexibility, including evenings, weekends and statutory holidays, may be required to support hotel operations, significant events and operational emergencies.

Additional Information

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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More about this job

Responsibilities

Partner with the General Manager to lead hotel operations, oversee department leaders, and deliver exceptional guest experiences while maintaining service quality, colleague engagement, and financial performance. Direct operational planning across staffing, budgets, guest service, asset care, projects, safety, security, and business continuity.

Requirements

Requires progressive senior leadership experience in a full-service luxury hotel, with demonstrated oversight of multiple departments and strong knowledge of Rooms, Food and Beverage, Banquets, and Security. Candidates should bring financial acumen, unionized-environment experience, effective people leadership and communication skills, and experience with operational change or capital projects; a post-secondary qualification in hospitality, business, or a related field is preferred.

Skills

Hotel Operations Leadership
Luxury Guest Service
Rooms Division Operations
Food and Beverage Operations
Banquet Operations
Security Operations
Budgeting and Forecasting
Financial Performance Management
Labor Productivity Management
Union and Labor Relations
People Leadership and Coaching
Guest Service Recovery
Revenue Growth
Capital Project Management
Emergency Preparedness
Business Continuity

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Coverage
Paramedical Coverage
Company-Matched Pension Plan
Paid Vacation
Paid Statutory Holidays
Paid Birthday Leave
Complimentary Duty Meals
Complimentary Dry Cleaning
Transit Reimbursement or Complimentary Parking
Complimentary Hotel Stay with Breakfast
Colleague Rates at Accor Hotels
Food and Beverage Discounts
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Hotel Management
Luxury Hospitality
Hotel Operations
Rooms Division
Food and Beverage
Banquets
Security
Guest Experience
Fairmont Standards
LQA Assessments
Guest Feedback
Service Recovery
Annual Operating Budget
Business Planning
Capital Planning
Forecasting
Financial Reporting
Labor Productivity
Collective Agreements
Labor Relations
People and Culture
Succession Planning
Revenue Management
Sales and Marketing
Capital Projects
Preventive Maintenance
Sustainability
Emergency Preparedness
Business Continuity
Microsoft Office

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