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Added 25 mins ago
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UWB/CSS Ranging & Positioning Engineer
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
Added 25 mins ago
AC
IT Asset administrator and Process Owner
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
Coordonner les activités de gestion des actifs IT avec les processus de gestion des configurations, des incidents, des changements et de la sécurité de l’information.
Added 25 mins ago
AC
QA / Testing - QA Automation Analyst
Amaris Consulting | Part of Mantu
Brossard, QC
- Full-time
You’ll work with SQA Analysts, Technicians, Software Developers and Hardware Engineers to automate testing, improve coverage and support investigations into product issues.
Added 25 mins ago
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Electrical Manager
GagaMuller
Regina, SK
- Full-time
With a proven track record working alongside global technology leaders and data centre developers, we combine local expertise with global standards to ensure projects are delivered on time,…
Added 25 mins ago
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Mechanical Manager
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- Full-time
With a proven track record working alongside global technology leaders and data centre developers, we combine local expertise with global standards to ensure projects are delivered on time,…
Added 55 mins ago
Assistant Manager
EssilorLuxottica Group
Kelowna, BC
Total Rewards: Benefits/Incentive Information
Added 1 hour ago
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Senior Product Manager - LPO & Analytics
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager – LPO & Analytics based in Canada.
Added 1 hour ago
PA
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
- Full-time
This position will report to the (Information Technology) IT Manager, North America and dotted line to the Chief Financial Officer.
Added 1 hour ago
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Assistant Manager
Sunglass Hut
Kelowna, BC
- Full-time
Total Rewards: Benefits/Incentive Information
Added 1 hour ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
Support system enhancements and supply chain technology initiatives.
Added 1 hour ago
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IT Infrastructure Project Manager
Alithya
QC · QC, Canada
- Full-time
Support for your well-being: Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that…
Added 1 hour ago
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Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
Accor
Toronto, ON
- Full-time
The Coordinator, People & Culture Hotel Operations will support the Corporate People & Culture Hotel Operations Team as a key coordinator and operational support for People & Culture…
Added 2 hours ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
AccorCorpo
Toronto, ON
- Full-time
The Coordinator, People & Culture Hotel Operations will support the Corporate People & Culture Hotel Operations Team as a key coordinator and operational support for People & Culture…
Added 2 hours ago
A
Software Development Project Manager
Alithya
QC · QC, Canada
- Full-time
Support for your well-being: Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that…
Added 2 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 3 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…development, project execution, reporting and analytics, and information management practices. The role serves as a key liaison between Information Technology and service areas to ensure…
Added 3 hours ago
C
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Careerowl.in
AB · Edmonton, AB
- Temporary
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Added 4 hours ago
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Talent Acquisition Specialist/Sourcer
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Burnaby, BC
- Full-time
…international markets. The ideal partner thrives in a fast-paced technology environment that embraces teamwork and shared…
Added 4 hours ago
S
restaurant assistant manager
Stacked
Port Hope, ON
- Full-time
Added 4 hours ago
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restaurant assistant manager
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Goderich, ON
- Full-time
Added 4 hours ago
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Account Manager
Tru
Toronto, ON
- Full-time
Tru Inc. is hiring an Account Manager for an immediate permanent opportunity. This role is ideal for someone with strong experience in client services, digital marketing, technology…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
EB Medical - West Kelowna - work closely with the PCN Allied Health Professionals to support the Practice for improved patient care and outcome; there is an RN working in each location;…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…evidence-based practice with strong administrative and clinical support, ensuring high-quality care and work-life…
Added 6 hours ago
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DevOps Engineer
TD
Toronto, ON
- Full-time
We are seeking a DevOps Engineer to build, maintain, and support modern DevOps platforms on Microsoft Azure, with a strong focus on AKS-based workloads, CI/CD automation, and cloud-native…
Added 6 hours ago
FS
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- Full-time
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Fairmont Hotels & Resorts

IT Specialist

Jasper, AB, Canada

Annual salary of $60,000 - $70,000/year · Full-time

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Job details

Pay: Annual salary of $60,000 - $70,000/year
Job type: Full-time
Apply by: Nov 22, 2026
Experience: 1–2 years of hands-on experience in IT support, help desk, and/or infrastructure.
Posting language: English
Posted: Oct 23, 2026

Original job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

As an IT Specialist, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service. This position will be responsible for the effective and efficient day to day operation of a fast paced premier dining establishment.

What you will be doing:  

Reporting to The IT Manager, supports the delivery of technology services by ensuring the smooth operation and stability of property-based IT systems. Working closely with the IT Regional Team and the broader Technology Services Team, the IT Specialist plays a key role in supporting day-to-day IT support, service requests, and ensuring alignment with company IT standards.

Provides timely, professional, and friendly technical support to all property colleagues and end-users.
Troubleshoots and resolves hardware, software, and network connectivity issues at the desktop and device level.
Installs, configures, and maintains computers, printers, mobile devices, and peripherals.
Deploys and sets up new equipment, including imaging, driver installation, and device configuration.
Manages and maintains accurate records of IT assets, hardware inventory, and software licensing.
Logs, tracks, and follows up on support tickets to ensure timely resolution and a positive user experience.
Supports the onboarding and offboarding of colleagues by preparing and recovering IT equipment and system access.
Monitors antivirus, backup systems, and basic network connectivity, escalating alerts as needed.
Executes IT-related tasks and projects as directed by the IT Manager.
Follows and upholds Accor IT standards, data security, compliance, and safety policies always.
Performs other duties as assigned.

Qualifications

Your experience and skills include:

University or college degree, diploma, or technical certification in IT/IS or a related field.
1–2 years of hands-on experience in IT support, help desk, and/or infrastructure.
Foundational IT Support certifications such as CompTIA A+, Google IT Support Certificate, or Microsoft Fundamentals (Preferred).
Experience or understanding of hotel or hospitality operations is an advantage.
Strong verbal and written communication skills.
Excellent interpersonal and customer service abilities.
Highly organized, detail-oriented, and proactive.
Ability to work independently with a strong sense of accountability.
Eagerness to learn, grow, and take on new challenges in a dynamic hospitality-technology environment.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

Annual salary of $60,000 - $70,000/year
Subsidized staff accommodation assistance provided
One complimentary meal per shift in our staff cafeteria
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
Comprehensive wellness platform for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com

Want to learn more about this opportunity? View the complete job description by clicking this link: IT Specialist JD.pdf

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More about this job

Responsibilities

Provide day-to-day technical support to property colleagues, troubleshoot hardware, software, and connectivity issues, and install and maintain computers, mobile devices, printers, and peripherals. Manage IT assets and support tickets, assist with colleague onboarding and offboarding, monitor basic security and network systems, and carry out projects in accordance with company IT standards.

Requirements

Applicants need a university or college degree, diploma, or technical certification in IT/IS or a related field, plus 1–2 years of hands-on IT support, help desk, or infrastructure experience. Foundational IT certifications are preferred; strong communication, customer service, organization, accountability, and a legal right to work in Canada are also required or sought.

Skills

IT Support
Help Desk Support
Hardware Troubleshooting
Software Troubleshooting
Network Connectivity Troubleshooting
Computer And Device Configuration
Equipment Deployment
IT Asset Management
Ticket Management
User Onboarding And Offboarding
Antivirus Monitoring
Backup Systems Monitoring
Customer Service
Communication
Organization
Data Security And Compliance

Benefits

Subsidized Staff Accommodation Assistance
Complimentary Meal Per Shift
Employee Travel Discounts
Discounts On Food And Beverage
Wellness Platform
Fitness Centre Discounts
Golf Course Discounts
Staff Activities And Events
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
IT Infrastructure
Hardware
Software
Network Connectivity
Computers
Printers
Mobile Devices
Peripherals
Device Imaging
Driver Installation
IT Asset Management
Hardware Inventory
Software Licensing
Support Tickets
User Onboarding
User Offboarding
Antivirus
Backup Systems
Data Security
IT Compliance
Accor IT Standards
CompTIA A+
Google IT Support Certificate
Microsoft Fundamentals
Hospitality Technology
Customer Service

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