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Fairmont Hotels & Resorts

Marketing Manager, Visual Content and Design

Jasper, AB, Canada

Annual salary of $67,000 to $72,000 · Full-time

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Job details

Pay: Annual salary of $67,000 to $72,000
Job type: Full-time
Apply by: Oct 30, 2026
Experience: 3–5 years of experience in graphic design, visual content creation, or marketing - ideally in luxury hospitality, travel, or lifestyle brands
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

We are seeking a visually driven Marketing Manager with a strong foundation in graphic design and content creation to bring our storytelling to life. You’ll play a key role in shaping the resort’s creative output by developing beautiful, brand-aligned assets that support campaigns, elevate our digital presence, and visually express our repositioning journey. If you thrive at the intersection of design, strategy, and storytelling, we want to hear from you.

What you will be doing:

Reporting to the Director, Marketing, responsibilities and essential job functions include but are not limited to the following: 

Graphic Design & Brand Visuals

Lead the development of all visual content, ensuring creative consistency and brand alignment across platforms
Create compelling visual content across print and digital platforms, leading the production of marketing collateral, video content, photography, social media assets, email creative, signage, menus, brochures, and other guest-facing communications.
Support resort-wide initiatives with visually compelling materials that reflect luxury positioning and renovation milestones
Collaborate with photographers, videographers, and creative agencies to maintain a refined, world-class aesthetic
Manage and maintain the resort’s photography, video, and creative asset library while ensuring a consistent visual identity and brand standards across all print, digital and guest-facing touchpoints

Digital Marketing & Content Strategy

Design and optimize creative assets for digital campaigns, hotel websites, OTA listings, and paid advertising
Enhance the visual appeal of our digital channels to drive engagement and increase conversion
Partner with the Regional Digital Marketing Team and Revenue Management to ensure creative assets align with performance goals

Social Media & Campaign Support

Design and curate engaging visual content for social platforms including Instagram, Facebook, LinkedIn, TikTok, and X
Support social media activations through stories, reels, and branded visuals
Track visual engagement performance and iterate on content to improve reach and impact
Event Marketing & Visual Storytelling
Support the visual marketing of property activations, culinary events, seasonal campaigns, and luxury guest experiences
Assist in documenting and showcasing influencer stays and press events through curated visual assets
Create visually impactful presentations and marketing collateral for internal and external stakeholder

Qualifications

Your experience and skills include:

3–5 years of experience in graphic design, visual content creation, or marketing - ideally in luxury hospitality, travel, or lifestyle brands
Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premier Pro), Canva, and Microsoft 365
Solid understanding of branding principles and luxury aesthetics
Hands-on experience with CMS platforms (WordPress, WIX, Adobe Experience Platform), email platforms, and social media management tools
Excellent visual storytelling and layout skills; motion graphics or video editing skills are a plus
Demonstrated ability to balance overlapping creative requests from multiple stakeholders while delivering high-quality work on time and on brand.
Strong copywriting and content ideation skills considered an asset
GA4 or digital marketing certifications are an advantage
Flexible and collaborative mindset, with a strong eye for detail and design trends
Willingness to work evenings and weekends to support special events and activations

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

What is in it for you:

Annual salary of $67,000 to $72,000
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

Want to learn more about this opportunity? View the complete job description by clicking this link: Marketing Manager - Visual Content and Design.pdf

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com

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More about this job

Responsibilities

Lead the creation and management of brand-aligned visual content across print, digital, social media, and guest-facing channels, including photography, video, campaigns, and marketing collateral. Collaborate with internal teams and external creative partners to support resort marketing, events, digital performance, and the property’s luxury positioning.

Requirements

Candidates should have 3–5 years of experience in graphic design, visual content creation, or marketing, ideally in luxury hospitality, travel, or lifestyle brands, and advanced proficiency with Adobe Creative Suite, Canva, and Microsoft 365. The role also calls for strong visual storytelling, branding, and layout skills; familiarity with CMS, email, and social media tools; and the ability to manage competing creative requests, with flexibility to work evenings and weekends for events.

Skills

Graphic Design
Visual Content Creation
Brand Management
Visual Storytelling
Content Strategy
Digital Marketing
Social Media Marketing
Photography
Video Editing
Motion Graphics
Copywriting
Campaign Management
Creative Asset Management
Layout Design
Stakeholder Collaboration
Performance Analysis

Benefits

Subsidized On-Site Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Discounts on Food and Beverage
Wellness Discounts
Fitness Centre Access
Spa Discounts
Golf Course Discounts
Complimentary Upgrades and Extended Stays

Visa sponsorship

Not detected in the job text

Keywords

Adobe Creative Suite
Photoshop
Illustrator
InDesign
Premiere Pro
Canva
Microsoft 365
WordPress
Wix
Adobe Experience Platform
CMS
Email Marketing Platforms
Social Media Management Tools
GA4
Graphic Design
Visual Content Creation
Brand Standards
Luxury Hospitality
Digital Marketing
Content Strategy
Photography
Video Content
Motion Graphics
Copywriting
Social Media
Paid Advertising
OTA Listings
Campaign Management
Revenue Management
Visual Engagement Analytics

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