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Fairmont Hotels & Resorts

Regional Sales Coordinator

Jasper, AB, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge, where the Canadian Rockies are your backyard. Our resort is also in the midst of an exciting multi‑phase transformation, refreshing our iconic property while staying true to the nature, warmth, and heritage that define who we are.

It’s a great time to join us. You’ll build your career in a breathtaking setting, contribute to meaningful updates across the resort, and be part of shaping the future guest experience. This is more than a job, it’s a chance to live, work, and thrive in a place like no other.

Job Description

We are seeking a high energy Sales Coordinator who is extremely dedicated and is willing to “go the extra mile” and able to “think out of the box.”  We are looking for a hospitality career professional, who is interested in beginning a career in Sales and has a strong desire to excel, and exceed the expectations of our guests.  This is a great opportunity to join our winning team and represent five iconic resorts in Western Canada; Fairmont Jasper Park Lodge, Fairmont Banff Springs, Fairmont Chateau Lake Louise, Fairmont Chateau Whistler & Rimrock Banff, Emblems Collection. This position is based out of Fairmont Jasper Park Lodge.

What You Will Be Doing

Reporting to the Director of Group Sales of Fairmont Jasper Park Lodge, responsibilities and essential job functions include but are not limited to the following: 

Consistently offers professional, engaging and friendly service 
Coordinating and supporting all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals and contracts, blocking space, etc. 
Process proposals and contracts as required 
Liaise with clients in absence of sales manager 
Process returns of contracts and distribute through proper channels internally 
Coordinate specific marketing initiatives involving Revenue Streams 
Possess and share knowledge of Fairmont Banff Springs, Fairmont Chateau Lake Louise, Fairmont Jasper Park Lodge, Fairmont Chateau Whistler and Rimrock Banff, Emblems Collection, Hotel products including accommodation, meeting facilities, history and heritage, activities and local programming 
After appropriate training and development, participate in site inspections, familiarization tours, trade shows and functions within the hotel, as required, and in the absence of the Sales Manager
Actively participate in industry and hotel training programs 
Be an effective team player within the Sales team of Canada’s Western Mountain Collection and with other team members in Catering and Conventions, Guest Services, Food and Beverage and other key areas within the hotel and the region
Actively seek opportunities to improve systems and procedures
Willing to manage additional responsibilities and duties as required
Participate in at least one hotel committee (e.g. Health & Safety Committee) 
Attend all Sales meetings and other meetings as required
Other duties as assigned

Qualifications

Your experience and skills include:

Minimum one year experience in hotel environment (ideally in Sales, Reservation, Conference Service or Front Office)
Excellent communication skills and English; second foreign language a definite asset
Excellent knowledge of MS Word, Excel, PowerPoint, Windows 
Knowledge of Opera Cloud (OSEM) is an asset
Highly detail-oriented with excellent communication and organizational skills 
Articulate, self-motivated, energetic and positive team-player
Confident, well-groomed, pleasant telephone and personal disposition
Knowledge of Fairmont Jasper Park Lodge, Fairmont Banff Springs, Fairmont Chateau Lake Louise, Fairmont Chateau Whistler and Rimrock Banff, Emblems Collection, heritage, facilities and programs are a definite asset 
Desire to learn and advance within the Sales and Marketing team/division 
Enjoys challenges, works well under time pressure, thinks ahead and is extremely committed to the job
Graduate of Hospitality Degree / Diploma program a definite asset

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

What Is In It For You

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased at a subsidized rate)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

Want to learn more about this opportunity? View the complete job description by clicking this link: Regional Sales Coordinator.pdf

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com

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More about this job

Responsibilities

Coordinate sales activities, including responding to inquiries, generating leads, preparing proposals and contracts, managing space blocks, and supporting client communications. Coordinate marketing initiatives, develop knowledge of the five resort properties, participate in sales events and training, and collaborate with teams across the hotels and region.

Requirements

Applicants need at least one year of hotel experience, excellent English communication and organizational skills, and proficiency with Microsoft Word, Excel, PowerPoint, and Windows; Opera Cloud knowledge is an asset. A hospitality degree or diploma and knowledge of the featured resorts are assets, and candidates should be energetic, detail-oriented, self-motivated, and eager to develop a sales career.

Skills

Sales Coordination
Client Communication
Proposal And Contract Processing
Lead Generation
Sales Support
Marketing Coordination
Customer Service
Organization
Attention To Detail
Teamwork
Time Management
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Opera Cloud (OSEM)
Hospitality Knowledge

Benefits

Complimentary Room Upgrades
Extended Stays
Discounted Stays
Dining Discounts
Wellness Discounts
Subsidized Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Employer Pension Matching
Employee Travel Discounts
Food And Beverage Discounts
Fitness Centre Discounts
Spa Discounts
Golf Course Discounts

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel Sales
Sales Coordination
Sales Support
Lead Generation
Client Inquiries
Proposals
Contracts
Space Blocking
Marketing Initiatives
Revenue Streams
Site Inspections
Familiarization Tours
Trade Shows
Conference Services
Reservations
Front Office
Opera Cloud (OSEM)
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Windows
Customer Service
Hotel Accommodation
Meeting Facilities
Sales And Marketing
Team Collaboration
English Communication
Hospitality Degree
Hospitality Diploma

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