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…heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job - it’s a chance to live, work, and thrive in…

Fairmont Hotels & Resorts

Security Agent

Jasper, AB, Canada

Pay: Starting Rate of Pay: $24.18 per hour
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge. where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

At Fairmont Jasper Park Lodge, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Agent, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.

What you will be doing:

Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following:

Respond to guest and colleague concerns effectively
Respond to trespassers and unauthorized persons found on property
Respond to altercations and complaints, lockouts, in-room safe calls
Assist in issuing rooms to new colleagues who may arrive after Staff Services hours
Monitor and report any vehicle infractions - parking, speeding, dangerous driving, etc.
Monitor and deal with wildlife situations within the property limits
Respond to any activated fire prevention device (pre-alarms, smoke alarms, rate of rise and heat alarms, fire bells), investigate causes and report findings
Regularly patrol all developed property areas and buildings
Complete daily log of shift activities and providing appropriate sections to departments within the hotel for follow-up
Other related duties as assigned

Qualifications

Your experience and skills include:

Previous Safety/Security experience an asset
Previous Hospitality experience an asset
Valid provincial Security Services and Investigator license required
Valid Alberta driver’s license and clean driving record required
First Aid and CPR certification required, preference given to applicants with Advanced First Aid
Pro Serve certification required
Fire fighter training an asset
WHMIS and other safety courses an asset
Ability to deal effectively with the public in conflict situations
Computer skills (Excel, Property Manager and MS Office software) are required

Additional Information

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

Starting Rate of Pay: $24.18 per hour
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased at a subsidized rate)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com

Want to learn more about this opportunity? View the complete job description by clicking this link: Security Agent.pdf

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More about this job

Responsibilities

Respond to guest and colleague concerns, trespassers, altercations, lockouts, fire alarms, and wildlife situations while helping maintain a safe hotel environment. Patrol hotel grounds and buildings, monitor vehicle infractions, document shift activities, and share reports with relevant departments.

Requirements

A valid provincial Security Services and Investigator license, Alberta driver’s license with a clean driving record, First Aid and CPR certification, and Pro Serve certification are required. Previous security or hospitality experience, advanced First Aid, firefighter training, and WHMIS or other safety courses are assets; candidates must also be able to handle conflict effectively and use Excel, property management software, and Microsoft Office.

Skills

Incident Response
Conflict Resolution
Security Patrols
Fire Alarm Response
Emergency Response
Wildlife Incident Management
Public Relations
Report Writing
Vehicle Safety Monitoring
First Aid
CPR
Driving
Microsoft Excel
Property Management Software
Microsoft Office
Hospitality

Benefits

Subsidized Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Discounts On Food And Beverage
Fitness Centre Discounts
Spa Discounts
Golf Course Discounts

Visa sponsorship

Not detected in the job text

Keywords

Security Services And Investigator License
Alberta Driver’s License
Clean Driving Record
First Aid
CPR
Advanced First Aid
Pro Serve
Firefighter Training
WHMIS
Microsoft Excel
Property Management Software
Microsoft Office
Security Patrols
Incident Response
Fire Prevention Devices
Fire Alarms
Conflict Situations
Trespassing
Wildlife Safety
Vehicle Infractions
Hospitality
Guest Safety
Colleague Safety
Shift Logs

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