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Added 1 day ago
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Quality Assurance Supervisor
Wolf Steel Ltd
Barrie, ON
- Full-time
Proficiency with ERP systems, reporting tools, Microsoft 365, and other digital tools
Added 1 day ago
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RF Systems Engineer
VELCO - Vermont Electric Power Company
Grande Prairie, AB
- Full-time
We will be filling this role at the Associate or Engineer level.
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Quality Assurance Supervisor
Napoleon
Barrie, ON
- Full-time
Proficiency with ERP systems, reporting tools, Microsoft 365, and other digital tools
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Manager, Paid Social
Bed Bath & Beyond
Toronto, ON
- Full-time
Reporting to the Senior Manager, Performance Marketing, the Manager, Paid Social will own and grow Hush’s paid social program. This is a high-impact role with real ownership and visibility.…
Added 2 days ago
TM
Ice Cream Canada Associate Category Insights Manager
The Magnum Ice Cream Company
Toronto, ON
- Full-time
The Category Insights Associate Manager uncovers meaningful insights from consumer, shopper, and point-of-sale data to fuel portfolio and brand growth for the Canadian Ice Cream business.…
Added 2 days ago
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Ice Cream Canada Associate Category Insights Manager
Magnum RFM Ice Cream, Inc. (Selecta Philippines)
Toronto, ON
- Full-time
The Category Insights Associate Manager uncovers meaningful insights from consumer, shopper, and point-of-sale data to fuel portfolio and brand growth for the Canadian Ice Cream business.…
Added 2 days ago
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Associate Relationship Manager, Business Banking
CIBC
Calgary, AB
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager, of Business Banking, providing new and existing clients with an exceptional client experience to…
Added 3 days ago
EB
Manager, Paid Social
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Manager, Paid Social, is a subject matter expert on the Performance Marketing team, combining exceptional knowledge of Paid Social strategy, an inquisitive and analytical mindset and a…
Added 3 days ago
EB
Manager, Search Engine Marketing
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Manager, Search Engine Marketing, is a Paid Search subject matter expert on the Digital Acquisition team, combining exceptional knowledge of Paid Search strategy, an inquisitive and…
Added 3 days ago
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(CAN) Manager, People
Walmart Canada
AB · Edmonton, AB
- Full-time
What you'll do...The Manager, People partners with leaders to translate business strategy into talent plans, fostering a high-performance culture. This role may involve coaching and…
Added 3 days ago
EB
Manager, Search Engine Marketing
EQ Bank
Toronto, ON
- Full-time
The Manager, Search Engine Marketing, is a Paid Search subject matter expert on the Digital Acquisition team, combining exceptional knowledge of Paid Search strategy, an inquisitive and…
Added 3 days ago
EB
Manager, Paid Social
EQ Bank
Toronto, ON
- Full-time
The Manager, Paid Social, is a subject matter expert on the Performance Marketing team, combining exceptional knowledge of Paid Social strategy, an inquisitive and analytical mindset and a…
Added 3 days ago
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Relationship Manager, Business Markets
RBC
Rimouski, QC
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 3 days ago
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(CAN) Manager, People
Walmart
Edmonton, AB
- Full-time
The Manager, People partners with leaders to translate business strategy into talent plans, fostering a high-performance culture. This role may involve coaching and advising leaders on core…
Added 3 days ago
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Accounts Payable Supervisor
PwC
Toronto, ON
- Full-time
Handle any Accounts Payable related issues that are escalated to the Senior Finance Manager, Functional Leader or the Executive Team
Added 4 days ago
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Little Current Open House Event
TD
Little Current, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 4 days ago
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Inventory & Logistics Associate
Giatec
Ottawa, ON
- Full-time
We are looking for a friendly, hands-on team member for this associate-level role. As our Logistics and Inventory Associate, you will help keep shipping, receiving and warehousing running…
Added 4 days ago
C
Associate Relationship Manager, Business Banking
CIBC
Calgary, AB
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager, of Business Banking, providing new and existing clients with an exceptional client experience to…
Added 4 days ago
GS
Inventory & Logistics Associate
Giatec Scientific Inc.
Ottawa, ON
- Full-time
We are looking for a friendly, hands-on team member for this associate-level role. As our Logistics and Inventory Associate, you will help keep shipping, receiving and warehousing running…
Added 4 days ago
PC
Digital Assurance & Transparency Senior Associate
PwC Canada
Vancouver, BC
- Full-time
As a Digital Assurance & Transparency Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but…
Added 4 days ago
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Digital Assurance & Transparency Senior Associate
PwC
Vancouver, BC
- Full-time
As a Digital Assurance & Transparency Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but…
Added 4 days ago
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Private Business Tax, Senior Associate (Bilingual FR/EN)
PwC
Quebec, QC
- Full-time
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. The PwC Professional skills and responsibilities for…
Added 5 days ago
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Store Manager, McArthurGlen Outlet
adidas
Vancouver, BC
- Full-time
Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our Store Associate Mobile device.
Added 5 days ago
WC
Manager, People
Walmart Canada
Sudbury, ON
- Full-time
What you'll do...The Manager, People partners with leaders to translate business strategy into talent plans, fostering a high-performance culture. This role may involve coaching and…
Added 5 days ago
HB
Marketing Associate, Digital
HomeEquity Bank
Toronto, ON
- Full-time
The Marketing Associate, Digital role will work closely with the team and contribute to the development of digital Marketing programs, campaigns, and initiatives, and execute the…

Fairstone Bank

Associate Branch Manager

London, ON, Canada

Expected base salary range is $61,000-69,200$ · Full-time

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Job details

Pay: Expected base salary range is $61,000-69,200$
Job type: Full-time
Experience: 2-3 years of experience in financial services, sales, lending or customer-facing roles.
Posting language: English
Posted: Sep 24, 2026

Original job description

Who We Are

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers. By helping Canadians find the right solution to meet their needs with a variety of products and services.

Are you looking for a rewarding career? Fairstone is hiring a full-time Associate Branch Manager in our London Digital branch. If you’re seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you.

About The Role

The Associate Branch Manager supports the overall success of the branch through individual sales production and day-to-day leadership support. This role is responsible for achieving individual lending and optional product sales targets through active management of customer opportunities, while supporting the Branch Manager in coaching team members, overseeing daily operations, and assisting with branch execution.

A Regular Day For You Will Include

Individual Sales & Business Development:

Achieve individual lending and optional product sales targets by managing customer opportunities from application through closing.
Support branch growth through customer acquisition, retention, referral generation, and strong customer relationship management. Contribute to branch sales and profitability objectives, while the Branch Manager remains accountable for overall branch sales and profitability results.
Deliver a best-in-class customer experience by ensuring clients' needs are met promptly and professionally, while supporting the resolution of customer concerns and escalations

Day-to-Day Coaching & Team Development

While the Branch Manager remains accountable for hiring, performance management, and employee development, the Associate Branch Manager provides day-to-day coaching, operational support, and development guidance to Lending Specialists and branch team members.
Support the Branch Manager with onboarding, ongoing development, and branch training initiatives, and reinforce a culture of accountability, performance, and customer focus.
Provide observations and coaching feedback to the Branch Manager to support employee development and formal performance discussions.

Daily Operations, Compliance & Decision Support

Coordinate daily branch operations, service priorities, and workload distribution to support productivity and customer service objectives.
Ensure adherence to company policies, procedures, regulatory requirements, and privacy standards while maintaining the confidentiality of customer information.
Support audit readiness, operational excellence initiatives, and the implementation of approved process improvements.
Resolve routine operational issues and customer matters using approved procedures and decision limits.
Escalate policy exceptions, approval requests outside delegated limits, material operational issues, and unresolved customer concerns to the Branch Manager.
In the Branch Manager's absence, act as the branch lead within the authority delegated by the Branch Manager and in accordance with established company policies.
As a branch leadership role, the Associate Branch Manager is expected to maintain flexibility in work schedules to support team coverage, operational needs, and branch performance across operating hours. Details regarding scheduling and coverage expectations will be discussed during the interview process.

What We Are Looking For

College diploma preferred; business-related education considered an asset.
2-3 years of experience in financial services, sales, lending or customer-facing roles. Previous leadership, coaching or supervisory experience preferred.

What You’ll Love About Working Here

Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Compensation Package: Competitive hourly rate plus an incentive plan based on performance.
Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.
Community Impact: One paid volunteer day to give back to causes that matter to you.
For more information on who we are as an employer click here.

What You Can Expect - Pay & Process

Expected base salary range is $61,000-69,200$
This posting is for an existing vacancy within our organization.
Artificial intelligence may be used in parts of the recruitment process.
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type

Full time

Job Type

Permanent

Apply About employer

More about this job

Responsibilities

Achieve individual lending and optional product sales targets by managing customer opportunities, developing business, and delivering a strong customer experience. Support the Branch Manager with day-to-day coaching, branch operations, compliance, customer issue resolution, and branch leadership when delegated.

Requirements

A college diploma is preferred, and business-related education is an asset. Candidates should have 2–3 years of experience in financial services, sales, lending, or customer-facing roles; previous leadership, coaching, or supervisory experience is preferred.

Skills

Individual Sales
Business Development
Lending
Customer Acquisition
Customer Retention
Referral Generation
Team Coaching
Team Development
Branch Operations
Regulatory Compliance
Privacy Standards
Operational Support
Customer Service
Issue Resolution
Sales Target Achievement

Benefits

Vacation
Statutory Holidays
Wellness Days
Health Insurance
Dental Coverage
Virtual Healthcare
Group Retirement Savings Plan
Retail Discounts
Gym Memberships
Education Assistance
Training and Skill Development
Parental Leave Top-Up
Paid Volunteer Day

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Responsible Lending
Personal Loans
Point-of-Sale Financing
Individual Sales
Business Development
Lending
Optional Products
Customer Acquisition
Customer Retention
Referral Generation
Sales Targets
Branch Profitability
Team Coaching
Employee Development
Onboarding
Branch Operations
Regulatory Requirements
Privacy Standards
Audit Readiness
Operational Excellence
Process Improvements
Customer Escalations
Decision Limits
Branch Leadership

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