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Added 11 mins ago
Financial Services Representative - Full Time
Meridian Credit Union
Hamilton, ON
$50,000 to $53,000 CAD / year
Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 11 mins ago
Financial Services Associate - Full Time - 15 Month Contract
Meridian Credit Union
Hamilton, ON
$60,000 to $64,000 CAD / year
Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 11 mins ago
Showroom Consultant
EMCO Corporation
Mississauga, ON
Full-time
Participate in industry-leading training and development programs.
Added 11 mins ago
Chef Manager (Campus Residence Dining)
Dexterra
Mississauga, ON
$60,000 to $70,000 CAD / year
Full-time
We're looking for a hands-on Chef Manager to lead a dynamic university campus food service operation. This is more than running a kitchen. You'll help shape the campus dining experience…
Added 24 mins ago
Account Manager (Digital Marketing Agency)
TopHat HR
Toronto, ON · Greater Toronto Area, Canada
$60,000 to $75,000 CAD / year
Full-time
They are currently seeking a proactive and relationship-focused Account Manager to join their team. This role is centered on owning and nurturing client relationships, acting as a strategic…
Added 24 mins ago
Business Development Executive (Nuclear)
Calian in Space & Technology
Toronto, ON
Full-time
Calian’s Nuclear Division is seeking a Business Development Executive to grow and protect key enterprise accounts while expanding our footprint across Canada’s nuclear sector. This is a…
Added 24 mins ago
Client Success Manager (Digital Marketing Agency)
TopHat HR
Markham, ON
$70,000 to $85,000 CAD / year
Full-time
They are looking for an experienced, enthusiastic, and relationship-driven Client Success Manager to join their team. This role goes beyond day-to-day client management - it’s about…
Added 24 mins ago
National Account Manager - Growth Channel
Multy
Concord, ON
Full-time
Position Summary: The National Account Manager is responsible for leading all sales activities within their assigned territory/channel, specifically overseeing the Growth Channel in the…
Added 24 mins ago
Manager, People & Culture
Werklund Centre
Calgary, AB
Full-time
Reporting to the Vice President & Chief Operating Officer, the Manager, People & Culture is responsible for overseeing the day-to-day delivery of human resources programs and initiatives…
Added 24 mins ago
Senior Operations Manager (Programs/Services)-EN
Canadian Forces Morale and Welfare Services
AB · Edmonton, AB
$112,490 to $140,650 CAD / year
Full-time
As a Senior Operations Manager (Programs/Services) at CFMWS within our Personnel Support Programs (PSP) team, you will be at the forefront of spearheading strategic initiatives and ensuring…
Added 24 mins ago
Le ou la Représentant(e) des ventes internes bilingue/Bilingual Inside Sales Representative
SAMSON Controls Inc. Canada
Laval, QC
$60,000 to $70,000 CAD / year
Full-time
The Bilingual Inside Sales Representative assists the Regional Sales Manager with all sales activities
Added 24 mins ago
Customer Success - Enterprise Engagement Manager
Alloy.ai
Vancouver, BC
$140,000 to $175,000 CAD / year
Full-time
We are looking for an Engagement Manager for our Client Solutions team. You will lead some of our most strategic customer engagements, with the core objective of delivering business value.
Added 24 mins ago
Showroom Consultant
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Mississauga, ON
$45,000 to $50,000 CAD / year
Full-time
Participate in industry-leading training and development programs.
Added 24 mins ago
IM/IT Project Manager-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
$97,420 to $114,660 CAD / year
Full-time
As an IM/IT Project Manager, you will manage projects from beginning to end. You will define project scope, goals and deliverables that support business goals. You will plan
Added 24 mins ago
Manager, Insolvency
Crowe MacKay LLP
Vancouver, BC
Full-time
…department is excited to grow our team and is currently seeking a Manager to join our Vancouver office. You will be an integral part of our knowledgeable team and will work at the forefront…
Added 24 mins ago
Account Manager - Nuclear
Agilus Work Solutions
Oakville, ON
Full-time
The Account Manager is responsible for building and growing client relationships within the nuclear refurbishment, life sciences, and custom automation sectors. Leveraging industry…
Added 24 mins ago
Marketing Manager, Monthly Giving
The Princess Margaret Cancer Foundation
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
Reporting to the Senior Marketing Director, Community Giving, the Marketing Manager, Monthly Giving plays an important role in advancing our mission by growing and strengthening our Monthly…
Added 24 mins ago
Personal Lines Account Manager
Mitchell & Abbott Group Insurance Brokers Ltd
Waterloo, ON
$50,000 to $60,000 CAD / year
Full-time
Client development / relationship management experience
Added 24 mins ago
Customer Success Manager
Ascend FS
Toronto, ON
Full-time
…Ascend, you’ll learn how to be a world-class Customer Success Manager - how to grow revenue, influence executives, and drive lasting…
Added 25 mins ago
Customer Service Representative/Route Service Representative
Gateway Services Inc
Guelph, ON
$23 to $27 CAD / hour
Full-time
This is a relationship-driven role with high accountability, requiring independence, organization, and composure in sensitive environments.
Added 41 mins ago
Part-Time Retail Sales Representative for General Mills/Blue Buffalo - Edmonton
Encore Field Marketing Solutions Inc.
AB · AB, Edmonton, CA-AB
Part-time
You have top-notch communication, relationship-building and planning & organizational skills. You love being on the road, working independently and thrive in a fast-paced environment, you…
Added 41 mins ago
Senior Manager, Global Brand Programs
ARC'TERYX
North Vancouver, BC
Full-time
As Senior Manager, Global Brand Programs, you are a senior strategic leader responsible for shaping how the Arc’teryx brand is expressed globally - across stories, moments, and experiences.…
Added 41 mins ago
Caseworker [Youth Housing] Permanent, Full-Time - #2026080
John Howard Society Of Saskatchewan
Saskatoon, SK
Full-time
Provide intensive case management – one on one case manager to participant relationship using a client centred approach.
Added 54 mins ago
Manager, Services North America
Prophix
Toronto, ON · Etobicoke, ON
Full-time
As Manager, Professional Services, you'll lead a team of Consultants and Solution Architects delivering Prophix One implementations for finance teams across North America, balancing…
Added 54 mins ago
Financial Services Representative (BCGEU) - Newton
Vancity
Surrey, BC
Part-time
…with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn,…

Fairstone Bank

Associate Branch Manager

London, ON, Canada

Pay: Expected base salary range is $61,000-69,200$
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 2-3 years of experience in financial services, sales, lending or customer-facing roles.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Who We Are

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers. By helping Canadians find the right solution to meet their needs with a variety of products and services.

Are you looking for a rewarding career? Fairstone is hiring a full-time Associate Branch Manager in our London Digital branch. If you’re seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you.

About The Role

The Associate Branch Manager supports the overall success of the branch through individual sales production and day-to-day leadership support. This role is responsible for achieving individual lending and optional product sales targets through active management of customer opportunities, while supporting the Branch Manager in coaching team members, overseeing daily operations, and assisting with branch execution.

A Regular Day For You Will Include

Individual Sales & Business Development:

Achieve individual lending and optional product sales targets by managing customer opportunities from application through closing.
Support branch growth through customer acquisition, retention, referral generation, and strong customer relationship management. Contribute to branch sales and profitability objectives, while the Branch Manager remains accountable for overall branch sales and profitability results.
Deliver a best-in-class customer experience by ensuring clients' needs are met promptly and professionally, while supporting the resolution of customer concerns and escalations

Day-to-Day Coaching & Team Development

While the Branch Manager remains accountable for hiring, performance management, and employee development, the Associate Branch Manager provides day-to-day coaching, operational support, and development guidance to Lending Specialists and branch team members.
Support the Branch Manager with onboarding, ongoing development, and branch training initiatives, and reinforce a culture of accountability, performance, and customer focus.
Provide observations and coaching feedback to the Branch Manager to support employee development and formal performance discussions.

Daily Operations, Compliance & Decision Support

Coordinate daily branch operations, service priorities, and workload distribution to support productivity and customer service objectives.
Ensure adherence to company policies, procedures, regulatory requirements, and privacy standards while maintaining the confidentiality of customer information.
Support audit readiness, operational excellence initiatives, and the implementation of approved process improvements.
Resolve routine operational issues and customer matters using approved procedures and decision limits.
Escalate policy exceptions, approval requests outside delegated limits, material operational issues, and unresolved customer concerns to the Branch Manager.
In the Branch Manager's absence, act as the branch lead within the authority delegated by the Branch Manager and in accordance with established company policies.
As a branch leadership role, the Associate Branch Manager is expected to maintain flexibility in work schedules to support team coverage, operational needs, and branch performance across operating hours. Details regarding scheduling and coverage expectations will be discussed during the interview process.

What We Are Looking For

College diploma preferred; business-related education considered an asset.
2-3 years of experience in financial services, sales, lending or customer-facing roles. Previous leadership, coaching or supervisory experience preferred.

What You’ll Love About Working Here

Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Compensation Package: Competitive hourly rate plus an incentive plan based on performance.
Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.
Community Impact: One paid volunteer day to give back to causes that matter to you.
For more information on who we are as an employer click here.

What You Can Expect - Pay & Process

Expected base salary range is $61,000-69,200$
This posting is for an existing vacancy within our organization.
Artificial intelligence may be used in parts of the recruitment process.
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type

Full time

Job Type

Permanent

Apply About employer

More about this job

Responsibilities

Achieve individual lending and optional product sales targets by managing customer opportunities, developing business, and delivering a strong customer experience. Support the Branch Manager with day-to-day coaching, branch operations, compliance, customer issue resolution, and branch leadership when delegated.

Requirements

A college diploma is preferred, and business-related education is an asset. Candidates should have 2–3 years of experience in financial services, sales, lending, or customer-facing roles; previous leadership, coaching, or supervisory experience is preferred.

Skills

Individual Sales
Business Development
Lending
Customer Acquisition
Customer Retention
Referral Generation
Team Coaching
Team Development
Branch Operations
Regulatory Compliance
Privacy Standards
Operational Support
Customer Service
Issue Resolution
Sales Target Achievement

Benefits

Vacation
Statutory Holidays
Wellness Days
Health Insurance
Dental Coverage
Virtual Healthcare
Group Retirement Savings Plan
Retail Discounts
Gym Memberships
Education Assistance
Training and Skill Development
Parental Leave Top-Up
Paid Volunteer Day

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Responsible Lending
Personal Loans
Point-of-Sale Financing
Individual Sales
Business Development
Lending
Optional Products
Customer Acquisition
Customer Retention
Referral Generation
Sales Targets
Branch Profitability
Team Coaching
Employee Development
Onboarding
Branch Operations
Regulatory Requirements
Privacy Standards
Audit Readiness
Operational Excellence
Process Improvements
Customer Escalations
Decision Limits
Branch Leadership

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