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Added 1 hour ago
CD
Business Development Manager
Consolidated Dealers Co-Op Inc.
Winnipeg, MB
- Full-time
Added 1 hour ago
H
Full Time Customer Service Instant Return Representative
Hertz
Toronto, ON · Etobicoke, ON
- Full-time
The full time Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to…
Added 1 hour ago
NB
Account Representative
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
A career as an Account Representative at National Bank, your ability to work in synergy with a variety of partners will be a key asset. You’ll use your excellent customer service skills and…
Added 3 hours ago
Customer Service Representative
U-Haul
Calgary, AB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 3 hours ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Added 5 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Regina, SK
- Full-time
Territory Sales Representative with Leaf Filter
Added 5 hours ago
T
Customer Service Representative [Retail]
Torstaff
Toronto, ON
- Full-time
Duties: Full administration duties and follow-up related to customer service.
Added 5 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Peterborough, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 5 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
London, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 5 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
West Kelowna, BC
- Full-time
Territory Sales Representative with Leaf Filter
Added 5 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Dartmouth, NS
- Full-time
Territory Sales Representative with Leaf Filter
Added 5 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Waterloo, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 5 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Ottawa, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 5 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Winnipeg, MB
- Full-time
Territory Sales Representative with Leaf Filter
Added 5 hours ago
PF
Delivery Driver
Performance Food Group
Ottawa, ON
- Full-time
Added 5 hours ago
LG
Field Canvassing Representative
LeafFilter Gutter Protection
AB · Edmonton, AB
- Full-time
Territory Sales Representative with Leaf Filter
Added 5 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Calgary, AB
- Full-time
Territory Sales Representative with Leaf Filter
Added 6 hours ago
S
Sales Representative - Lubricant
Safety-Kleen
Toronto, ON
- $62,500 CAD / year
- Full-time
Safety-Kleen, a Clean Harbors company, is looking for a Lubricant Sales Representative to grow our branded Performance Plus Lubricants business. This is a full-time, permanent role.
Added 6 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Mississauga, ON
- $17.6 CAD / hour
- Contract
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for…
Added 7 hours ago
I
Seasonal Customer Experience Representative
Indigo
Mississauga, ON
- $17.6 CAD / hour
- Contract
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 7 hours ago
SE
Service Technician - Barrie, ON
Stryten Energy
Barrie, ON
- Full-time
The Service Technician is a customer-oriented individual who provides excellent service and customized solutions. This individual repairs batteries, chargers and battery handling equipment…
Added 7 hours ago
SE
Service Technician - Barrie, ON
Stryten Energy
Barrie, ON
- Full-time
The Service Technician is a customer-oriented individual who provides excellent service and customized solutions. This individual repairs batteries, chargers and battery handling equipment…
Added 10 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 11 hours ago
TA
Sales Representative
The Acquisition Group
AB
- Full-time
…established TELUS vendor is currently hiring a motivated Sales Representative to join their team in Edmonton. This is a great opportunity to build a rewarding career in a dynamic,…
Added 12 hours ago
AG
Warehouse Technician (General)
Avmax Group
Calgary, AB
- Full-time
Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.

Fairstone Bank

Bilingual Customer Service Representative

Toronto, ON, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 16, 2026

Original job description

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. With a diverse suite of products - residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.

Join Eden Park as a Credit Manager, reporting to Senior Manager, and be part of our talented and growing team!

About the role:

Providing exceptional and professional service on every interaction and building rapport with our customers
Receiving and placing customer service calls regarding any product/billing issues, service questions and general client inquiries
Resolving problems by clarifying the customer’s challenge and offering the best solution for EdenPark and our customers.
Assisting customers in making changes to their payment arrangements, banking information and insurance records
Friendly and helpful onboarding calls with new customers
Responding to customer emails promptly in accordance with our core values

What we're looking for:

You possess excellent verbal and written communication skills in English and French
You thrive in a fast-paced, ever-changing environment.
You have amazing conflict resolution skills and the ability to make decisions independently.
You remain calm while solving issues and have the patience to deescalate difficult situations.
You are tech savvy and know your way through Microsoft Office Suite and Outlook
Clear criminal reference check

Extra- awesome to have:

Previous experience in a call centre, automotive related business, or financial services organization
Post-secondary education

Working conditions:

Hybrid position with mandatory 3 days in office. Full time in office during probation.
You have flexible availability to work. Working hours can range anywhere between 8:00 AM to 9 PM EST Monday to Saturday; schedules are completed a month in advance and shifts are rotating.

What you’ll love about working here:

Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
On-Site Fitness: Gym access at our London and Montreal offices.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.
Community Impact: One paid volunteer day to give back to causes that matter to you.
For more information on who we are as an employer click here.

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

If you’re seeking a role with a growing business that values employee development, Fairstone is the right place for you!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time

Job Type:

Permanent

Apply About employer

More about this job

Responsibilities

The role involves providing professional customer service by handling inquiries, billing issues, and service questions via phone and email. You will also assist customers with payment arrangements, banking information updates, and onboarding processes.

Requirements

Candidates must possess excellent verbal and written communication skills in both English and French. Proficiency in Microsoft Office and the ability to thrive in a fast-paced environment are required, along with a clear criminal reference check.

Skills

Customer service
Bilingual
English
French
Communication skills
Conflict resolution
Decision making
De-escalation
Tech savvy
Microsoft Office Suite
Outlook
Problem solving

Benefits

Vacation
Statutory holidays
Wellness days
WorkPerks discounts
Gym memberships
On-site fitness
Education Assistance Program
Training and development
Parental leave top-up
Volunteer day

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Financial Services
Automotive Finance
Bilingual
Microsoft Office
Outlook
Conflict Resolution
Onboarding
Billing
Lending
Call Centre
Hybrid Work
Communication
Data Entry
Client Relations

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