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Added 29 mins ago
AU
HR Specialist
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- Full-time
…location and region. This position reports directly to the General Manager with a dotted line to the Regional Human Resources Business…
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AC
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Innovation program to encourage idea sharing;
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Innovation program to encourage idea sharing;
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Boutique La Vie En Rose
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Innovation program to encourage idea sharing;
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MANAGER
Boutique La Vie En Rose
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Added 1 hour ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
…location and region. This position reports directly to the General Manager with a dotted line to the Regional Human Resources Business…
Added 1 hour ago
GL
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- Full-time
We are seeking a dynamic and results-driven Ecommerce Growth Manager to oversee the daily operations of Groupe Lemur’s ecommerce storefronts, Petit Lem and Miles the Label. This role will…
Added 1 hour ago
SA
Restaurant General Manager
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Join Our Team as a Restaurant General Manager!
Added 1 hour ago
Senior Customer Success Manager, Canada Strategic Account Services
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Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
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Merchandiser, Hourly Part Time Day
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S
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JUNIOR ASSISTANT MANAGER
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Added 1 hour ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Laval, QC
Innovation program to encourage idea sharing;
Added 1 hour ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Montreal, QC
Innovation program to encourage idea sharing;
Added 1 hour ago
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Recognition program for years of service; Innovation program to encourage idea sharing;
Added 1 hour ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
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Recognition program for years of service; Innovation program to encourage idea sharing;
Added 1 hour ago
B
Manager – Balance Growth & Special Initiatives
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- Full-time
Manager – Balance Growth & Special Initiatives is accountable for the implementing new balance growth strategies and continuously optimizing existing strategies for balance growth and…
Added 2 hours ago
C
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Fairstone Bank

Income Verifier

Vancouver, BC, Canada

Expected annual salary range of $44,000 - $46,000 · Full-time

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Job details

Pay: Expected annual salary range of $44,000 - $46,000
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.

Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products - residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.

Join Eden Park as an Income Verifier, reporting to a manager, and be part of our talented and growing team!

What You’ll Do

Review and verify applicant income and employment information
Process any income and/or trailing documents received
Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standard and turnaround times
Follow up with assigned dealerships to resolve pending/missing items via phone, fax and email, communicate and resolve issues
Update records of customer interactions, process customer accounts and file documents
Carefully review applicant proof of income and employment documentation to ensure legitimacy and accuracy
Contact employers over the phone to further corroborate the information in a professional manner
Provide prompt, efficient, detailed customer-oriented service to all stakeholders
Perform all other duties as assigned

What Were Looking For

You possess excellent verbal and written communication skills.
You thrive in a fast-paced, ever-changing environment.
You possess exceptional attention to detail while operating under a sense of urgency.
You have strong analytical and arithmetic skills.
You know your way through advanced internet browsing and have amazing investigative skills 
You communicate clearly over the phone and have strong listening skills.
You can manage a busy workflow and multi-task effectively.
You are tech-savvy and know your way through Microsoft Office Suite and Outlook
Previous experience in a lending, automotive-related business, or financial services
Post-secondary education 
You have flexible availability to work. Working hours can range anywhere between 9 AM to 9 PM EST Monday to Friday with alternating Saturday shifts; schedules are completed a month in advance and shifts are rotating. The shift will be 9:00-5:00 PM.

What You’ll Love About Working Here

Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
On-Site Fitness: Gym access at our London and Montreal offices.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.
Community Impact: One paid volunteer day to give back to causes that matter to you.
For more information on who we are as an employer click here.

What You Can Expect - Pay & Process

Expected annual salary range of $44,000 - $46,000
This posting is for an existing vacancy within our organization.
Artificial intelligence may be used in parts of the recruitment process.
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type

Full time

Job Type

Permanent

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More about this job

Responsibilities

Review and verify applicants’ income, employment, and supporting documents for accuracy and legitimacy, and contact employers or dealerships to resolve missing or pending information. Maintain accurate customer records and files while managing a busy workflow and providing prompt, detailed service to stakeholders.

Requirements

Candidates should have strong communication, listening, analytical, arithmetic, investigative, and organizational skills, with the ability to work accurately and manage multiple tasks in a fast-paced environment. Previous experience in lending, automotive-related business, or financial services and post-secondary education are sought; candidates should also be comfortable with Microsoft Office, Outlook, and flexible rotating shifts.

Skills

Income and Employment Verification
Document Review
Attention to Detail
Analytical Skills
Arithmetic Skills
Investigative Skills
Verbal Communication
Written Communication
Active Listening
Customer Service
Workflow Management
Multitasking
Microsoft Office
Microsoft Outlook
Phone Communication
Accuracy

Benefits

Hybrid Work Model
Vacation
Statutory Holidays
Wellness Days
Health Insurance
Dental Coverage
Virtual Healthcare
Group Retirement Savings Plan With Employer Match
Retail Discounts
Gym Access
Education Assistance
Training and Skill Development
Parental Leave Top-Up
Paid Volunteer Day

Visa sponsorship

Not detected in the job text

Keywords

Income Verification
Employment Verification
Lending
Automotive Finance
Financial Services
Proof of Income
Document Processing
Document Review
Employer Verification
Dealerships
Customer Accounts
Customer Service
Workflow Management
Service Standards
Turnaround Times
Microsoft Office
Microsoft Outlook
Phone
Fax
Email
Hybrid Work
Criminal Background Check
Credit Check
Work Experience Validation

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