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Fairstone Bank

Loan Consultant

Fort Saskatchewan, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 1 year of sales experience or customer service with a focus on meeting/exceeding targets
Posting language: English
Posted: Oct 26, 2026

Original job description

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products - residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.

Join Fairstone as a Loan Consultant and be part of our talented and growing team!

About the role:

As a Loan Consultant, you’ll play a key part in growing our business by:

Actively promoting and selling loan and protection products in a fast-paced, sales-driven environment
Understanding customer needs to recommend the right financial solutions
Managing the entire sales process, both in person and virtually - from application to closing
Building strong relationships and earning trust through excellent service
Staying focused on individual and team sales goals
Performing credit assessments, processing payments, and managing overdue accounts

What we are looking for:

High school diploma (post-secondary education in finance, sales, or business is an asset)
Minimum 1 year of sales experience or customer service with a focus on meeting/exceeding targets
Strong interpersonal, communication, and negotiation skills
A customer-first mindset and a passion for delivering value

What you’ll love about working here:

Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Compensation Package: Competitive hourly rate plus an incentive plan based on performance.
Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.

Community Impact: One paid volunteer day to give back to causes that matter to you.
For more information on who we are as an employer click here.

What you can expect - pay & process:

Expected base hourly rate of $23.38, plus the opportunity to earn uncapped monthly bonuses tied to performance - your success drives your earnings.
This posting is for an existing vacancy within our organization.
Artificial intelligence may be used in parts of the recruitment process.
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Apply About employer

More about this job

Responsibilities

The Loan Consultant is responsible for promoting and selling loan products while managing the full sales process from application to closing. They will also perform credit assessments, manage overdue accounts, and provide excellent customer service to meet individual and team sales goals.

Requirements

Candidates must have a high school diploma and at least one year of sales or customer service experience focused on meeting targets. Strong interpersonal, communication, and negotiation skills are essential for success in this role.

Skills

Sales
Customer service
Financial solutions
Credit assessment
Payment processing
Account management
Interpersonal skills
Communication
Negotiation
Relationship building
Target achievement

Benefits

Health insurance
Dental coverage
Virtual healthcare
Group retirement savings plan
Employer matching
Paid vacation
Wellness days
Parental leave top-up
Education assistance program
Volunteer day
Retail discounts
Gym memberships

Visa sponsorship

Not detected in the job text

Keywords

Loan Consultant
Sales
Customer Service
Financial Solutions
Credit Assessment
Account Management
Alternative Lending
Mortgages
Consumer Deposits
GICs
Credit Cards
Retail Financing
Automobile Financing
Personal Loans
Digital Lending
Target-driven
Negotiation
Communication
Relationship Management
Banking

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