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Fairstone Bank

Skip Tracer

Toronto, ON, Canada

Expected hourly rate is $44,850.00 to $49,998.00 · Full-time

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Job details

Pay: Expected hourly rate is $44,850.00 to $49,998.00
Job type: Full-time
Experience: 1+ year of skip tracing experience or investigative research work.
Posting language: English
Posted: Nov 9, 2026

Original job description

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products - residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.

Come join Eden Park as a Skip Tracer and be part of our talented and growing team!

About the role:

As a Skip Tracer, you will use advanced online research techniques and creative problem-solving to locate vehicles and customers.

You will conduct online investigations using advanced search techniques (Boolean searches, OSINT tools, databases) and platforms like Canada 411, Credit Bureau Reports, and social media.
Search multiple data sources, service records, impound listings, location history - to trace vehicles effectively.
Apply creative and out-of-the-box methods to gather information beyond standard searches.
Leverage social media and digital footprints to track leads and build search strategies.
Maintain a working queue of 50–100 files, ensuring efficient case handling.
Collaborate with internal teams to share findings and support recovery efforts.
Assist with compliance testing or special projects as needed.

What we're looking for:

1+ year of skip tracing experience or investigative research work.
Strong knowledge of social media platforms, open-source investigative tools, and creative search techniques.
Familiarity with Boolean search operators and online data-gathering methods.
Ability to analyze credit bureau reports and synthesize information from multiple sources.
Proficiency with Microsoft Office Suite and Outlook.
Resourceful, curious, and able to think beyond conventional methods.
Experience in the auto finance or collections industry.

Background as a Bailiff or investigator.
Post-secondary education in a related field.
Excellent English & French communication skills.
Flexible shifts: between 9 AM–9 PM EST (Monday–Friday) and rotating Saturdays; schedules provided a month in advance.

Hybrid work model: combination of in-office and remote work as required.

What you’ll love about working here:

Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue
Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
On-Site Fitness: Gym access at our London and Montreal offices.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.
Community Impact: One paid volunteer day to give back to causes that matter to you.
For more information on who we are as an employer click here.

What you can expect - pay & process:

Expected hourly rate is $44,850.00 to $49,998.00
This posting is for an existing vacancy within our organization
Artificial intelligence may be used in parts of the recruitment process
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time

Job Type:

Permanent

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More about this job

Responsibilities

The Skip Tracer will utilize advanced online research techniques and OSINT tools to locate vehicles and customers. They will maintain a queue of files and collaborate with internal teams to support recovery efforts.

Requirements

Candidates must have at least one year of skip tracing or investigative research experience and proficiency with Boolean search operators. A post-secondary education in a related field and strong communication skills in English and French are required.

Skills

Skip tracing
Investigative research
Boolean search
OSINT tools
Credit bureau reports
Social media investigation
Data analysis
Microsoft Office Suite
Outlook
Collections
Auto finance
Problem-solving

Benefits

Health insurance
Dental coverage
Virtual healthcare
Group retirement savings plan
Employer matching
Discounts from top retailers
Gym memberships
Education assistance program
Parental leave top-up
Paid volunteer day
Wellness days

Visa sponsorship

Not detected in the job text

Keywords

Skip Tracer
Alternative lending
Automobile finance
OSINT
Boolean search
Credit bureau
Collections
Bailiff
Investigator
Data gathering
Digital footprints
Compliance
Hybrid work
Financial solutions
Risk management

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