Jobs in Canada

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Added 7 mins ago
L
Seasonal Full Time Educator | Chinook Centre
lululemon
Calgary, AB
- Full-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 7 mins ago
L
Educator | Rideau Centre
lululemon
Ottawa, ON
- Full-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 7 mins ago
CC
Retail Shift Leader
Canna Cabana
Ancaster, ON
- $20.4 to $21.6 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 7 mins ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Milton, ON
- $25 to $32 CAD / hour
- Full-time
Orangetheory Fitness combines full-body strength training with heart-pumping cardio to help people build strength and support long-term health. Our group owns and operates three successful…
Added 7 mins ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Waterloo, ON
- $25 to $32 CAD / hour
- Full-time
Orangetheory Fitness combines full-body strength training with heart-pumping cardio to help people build strength and support long-term health. Our group owns and operates three successful…
Added 7 mins ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Oakville, ON
- $25 to $32 CAD / hour
- Full-time
Orangetheory Fitness combines full-body strength training with heart-pumping cardio to help people build strength and support long-term health. Our group owns and operates three successful…
Added 7 mins ago
GC
Tim Hortons General Help Full Time
Group Compass Ltee
Toronto, ON · ETOBICOKE, ON
- Full-time
Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient…
Added 7 mins ago
GC
Barista - Part-Time
Group Compass Ltee
Toronto, ON
- Part-time
Added 7 mins ago
Financial Service Representative
Money Mart
Windsor, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 7 mins ago
Financial Service Representative
Money Mart
Surrey, BC
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 8 mins ago
Body Shop Advisor (Go Honda)
Go Auto
AB · Edmonton, Alberta
Experience delivering outstanding customer service, preferably in service or retail, with strong face-to-face and phone skills.
Added 22 mins ago
D
Assistant Team Leader
Dollarama
Montreal, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 22 mins ago
D
Assistant Team Leader
Dollarama
Montreal, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 22 mins ago
VM
Store Manager – Rowe Farms Bloor West Village
VG Meats
Toronto, ON
- Full-time
Strong customer service and the ability to lead from the floor
Added 22 mins ago
NF
Grocery Clerk Part Time Day
No Frills
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 22 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
NL · Creston, NL
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 22 mins ago
DY
Seasonal Brand Ambassador | Royalmount
David Yurman
Montreal, QC
- Temporary
…in a positive manner to customers by delivering a superior customer service experience. They will support sales through handling walk in clients on the sales floor, gaining product…
Added 22 mins ago
GT
Scrum Master
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $70 to $85 CAD / hour
- Contract
…Headquartered in Toronto, Ontario, the organization operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions,…
Added 22 mins ago
SC
Front End - Cashier
Safeway Canada
Saskatoon, SK
- Full-time
Cashiers provide our customers with friendly and professional service, and process customer orders in an accurate and efficient manner. Join the team and help create a positive, engaging…
Added 22 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
NL · Creston, NL
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 22 mins ago
FB
Cashier
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Full-time
…welcoming shopping experience Farm Boy is known for. With a customer-first mindset and attention to detail, you’ll connect with shoppers, support daily store operations, and ensure every…
Added 22 mins ago
NF
Grocery Clerk Part Time Night
No Frills
Mississauga, ON
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 22 mins ago
S
Produce - Clerk Produce
Sobeys
Mount Pearl, NL
- Full-time
Demonstrates superior customer service in accordance with Safeway’s programs
Added 22 mins ago
S
Meat & Seafood - Clerk Meat
Sobeys
Stettler, AB
- Full-time
…high-quality meat and seafood products. You’ll assist with customer orders, prepare and package products, and ensure our displays are well-stocked, organized, and appealing. With…
Added 22 mins ago
SC
Grocery - Clerk Sales/Service - Tier II SW
Safeway Canada
Brandon, MB
- Full-time
…grocery department for the day while providing friendly, helpful customer…

Fairstone Bank

Sr Representative Collections

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products - residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.

Join Eden Park as a Senior Collections Representative reporting to Joe Bottoni, and be part of our talented and growing team!

About The Role

Provide excellent service while ensuring exceptional results in the collection of financial loans.
Contact past due customers through the appropriate channeling methods, request and negotiate payment arrangements within authorized limits, and send correspondence to collection customers.
Use company specific policies and procedures to maintain and coordinate firm payment recovery.
Assess and mitigate risk by referring accounts for further action.
Document all call activity details in the Collections system to reflect any action taken, e.g., commitments to pay and/or amounts and dates agreed upon.
Achieve individual collection targets to meet Department and Company-wide goals.
Complete other collection responsibilities, as assigned.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type

Full time

Job Type

Permanent

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More about this job

Responsibilities

Contact customers with overdue loans, negotiate payment arrangements within authorized limits, and send collection correspondence. Document collection activity, follow company recovery procedures, refer accounts for further action when needed, and meet individual and company collection targets.

Requirements

The posting does not specify education, experience, or other formal qualifications. The role calls for customer service, payment negotiation, accurate documentation, risk assessment, and the ability to meet collection targets while following company procedures.

Skills

Collections
Customer Service
Payment Negotiation
Risk Assessment
Risk Mitigation
Account Recovery
Collections Documentation
Written Correspondence
Policy Compliance
Target Achievement

Visa sponsorship

Not detected in the job text

Hiring contact

Joe Bottoni

Keywords

Collections
Financial Loans
Past-Due Accounts
Payment Arrangements
Payment Recovery
Customer Service
Collection Targets
Risk Assessment
Risk Mitigation
Account Referrals
Collections System
Call Documentation
Commitments to Pay
Collection Correspondence
Automobile Finance
Financial Services

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