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Added 11 mins ago
IF
Senior Data Analyst,
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Has knowledge of the insurance or financial services industry, considered an asset.
Added 11 mins ago
4A
Business Manager - Kitchener AutoMart
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Cambridge, ON · Kitchener, Ontario
- Full-time
Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management
Added 11 mins ago
S
Financial Analyst
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Montreal, QC
- Full-time
The Financial Analyst plays a key role in supporting financial planning and decision‑making processes at Sanimax. Reporting to the FP&A Manager, this position is responsible for preparing,…
Added 11 mins ago
M
Co-op, Assurance and Accounting
MNP
BC · Terrace, BC
- Full-time
…clients’ unique needs within a rapidly evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables…
Added 11 mins ago
R
Bilingual Underwriting Consultant
RBC
Mississauga, ON
- Full-time
…comprehensive risk evaluation process comprised of health, financial, lifestyle, occupation and personal history within pre-determined authority levels. The incumbent would be in a full…
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Senior Full Stack Developer
RBC
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- Full-time
Understanding of the financial services industry and business models.
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Support Officer - 12 Month Term
Scotiabank
Stratford, ON
Added 26 mins ago
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Regional Manager, Compliance, Private Wealth
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Montreal, QC
- Full-time
…of evidence based controls across Credit & Counterparty, Non Financial, Liquidity & Funding, Market, Strategic, Reputation, and Environmental & Social Risks. Supports effective and…
Added 26 mins ago
IC
Junior Data Analys
Integ consulting
Canada
- Full-time
Perform ad-hoc analysis to support operational, financial, marketing, and strategic initiatives.
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Project Engineer
FlatironDragados
Fredericton, NB
- Full-time
Ready to drive financial accuracy and project success? As a Project Engineer, you will track and analyze cost data, ensuring our projects stay on budget. Your expertise in resource…
Added 26 mins ago
T
Customer Experience Associate - Sherbrooke & Claremont
TD
Montreal, QC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 26 mins ago
BO
Global Financial Crimes Specialist
Bank of America
Toronto, ON
- Full-time
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for…
Added 26 mins ago
BO
Global Financial Crimes Specialist
Bank of America
Toronto, ON
- Full-time
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for…
Added 26 mins ago
AF
Government Relations Manager
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Calgary, AB
- Full-time
As a Government Relations Manager, you are responsible for executing on key strategies to advance ATB Financial's business goals, while monitoring legislative developments and translating…
Added 26 mins ago
PS
Property Accountant
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- $70,000 to $110,000 CAD / year
- Full-time
Our client, a well-established company in the real estate industry, is seeking a Commercial Property Accountant to join its accounting team. Reporting to the Accounting Manager, the…
Added 26 mins ago
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Everyday Banking Advisor - Lloydminster
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Lloydminster, SK
- Full-time
At ATB Financial, we're not just about banking; we're about building relationships and empowering Albertans to achieve their financial dreams. We're looking for our next Everyday Banking…
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CPA Accountant
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- Full-time
We are seeking a highly qualified Senior Accountant (CPA) to join a growing Quebec-based company. You will play a key role in reviewing financial statements, evaluating internal processes,…
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Director, Finance (CSM)
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…Success Management strategy. This role provides leadership for financial planning, forecasting, performance analysis, governance, and decision support to drive profitable growth, improve…
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Senior Financial Analyst - Corporate Accounting
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Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
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Financial Manager - PLM (Product Line Mgmt)
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Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
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Property Accountant
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Ottawa, ON
- $70,000 to $110,000 CAD / year
- Full-time
Our client, a well-established company in the real estate industry, is seeking a Commercial Property Accountant to join its accounting team. Reporting to the Accounting Manager, the…
Added 26 mins ago
A
Tax Manager
Armco
Halifax, NS
- Full-time
Prepare tax provisions and supporting working papers for financial statement reporting. Knowledge of tax provision standards under IFRS considered an asset.
Added 26 mins ago
TM
Bilingual Accounting Administrator
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Brampton, ON
- Full-time
Reporting to the Financial Controller, the Bilingual Accounting Administrator will support the finance team, with a primary focus on Accounts Payable, some Accounts Receivable and general…
Added 26 mins ago
JC
Property Manager
JYSK Canada
Coquitlam, BC
- $80,000 to $90,000 CAD / year
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Added 26 mins ago
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Financial Controller
Corbec
Kirkland, QC
- Full-time
…Controller is responsible for the company's accounting operations, financial reporting, internal controls, budget support, cash flow management, and compliance activities. This role…

Fairstone Bank

Sr Representative Collections

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products - residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.

Join Eden Park as a Senior Collections Representative reporting to Joe Bottoni, and be part of our talented and growing team!

About the role:

Provide excellent service while ensuring exceptional results in the collection of financial loans.
Contact past due customers through the appropriate channeling methods, request and negotiate payment arrangements within authorized limits, and send correspondence to collection customers.
Use company specific policies and procedures to maintain and coordinate firm payment recovery.
Assess and mitigate risk by referring accounts for further action.
Document all call activity details in the Collections system to reflect any action taken, e.g., commitments to pay and/or amounts and dates agreed upon.
Achieve individual collection targets to meet Department and Company-wide goals.
Complete other collection responsibilities, as assigned.

What we’re looking for:

You possess excellent verbal and written communication skills in both English and French.
You are tech savvy and know your way through Microsoft Office Suite and Outlook.
The role will involve using English approximately 40% of the time, primarily for internal communication, documentation, reporting, and coordination with other departments across Canada.
You have flexible availability to work. Working hours can range anywhere between 9 AM to 9 PM Monday to Friday (rotating shifts : 8:30am-5:00pm, 9:30am-6:00pm, 12:30-9:00pm)

You are available to work alternating Saturday shift (2 Saturdays a month)
Schedules are completed a month in advance and shifts are rotating

What you’ll love about working here:

Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
On-Site Fitness: Gym access at our London and Montreal offices.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.
Community Impact: One paid volunteer day to give back to causes that matter to you.
For more information on who we are as an employer click here.

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time

Job Type:

Permanent

Apply About employer

More about this job

Responsibilities

The Senior Collections Representative is responsible for contacting past-due customers to negotiate payment arrangements and ensure recovery of financial loans. They must document all collection activities accurately and assess risk to determine if further account action is required.

Requirements

Candidates must possess excellent verbal and written communication skills in both English and French. Proficiency in Microsoft Office Suite and the ability to work flexible, rotating shifts including alternating Saturdays are required.

Skills

Collections
Financial loans
Negotiation
Risk assessment
Documentation
Customer service
Microsoft Office Suite
Outlook
Communication
Bilingualism

Benefits

Health insurance
Dental coverage
Virtual healthcare
Group retirement savings plan
Employer matching
Discounts from retailers
Gym access
Education assistance program
Parental leave top-up
Paid volunteer day
Wellness days

Visa sponsorship

Not detected in the job text

Hiring contact

Joe Bottoni

Keywords

Collections
Financial Services
Alternative Lending
Automobile Finance
Risk Mitigation
Customer Relations
Payment Recovery
Microsoft Office
Outlook
Bilingual
Reporting
Documentation
Loan Servicing
Hybrid Work
Retirement Savings Plan
Professional Development

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