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Account Manager - Private Operators
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- Full-time
We're looking for an Account Manager to join our Private Operators team!
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Project Manager
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We are currently looking for a full-time Account Manager, Packaging and Facility Solutions located in Richmond, British Columbia, reporting to the Sales Director Packaging & Facility…
Added 22 mins ago
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Added 22 mins ago
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Falco Logistics

Talent Acquisition Manager

Toronto, ON, Canada

$85,000 to $110,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $85,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Senior, executive-level role reporting directly to the CEO. Falco Logistics is a fast-growing non-asset freight brokerage in Ontario (about 20 people today, with roughly 20 more hires planned) expanding into the U.S. You must have 5+ years of HR or talent leadership, hands-on Ontario employment law (ESA) experience, be based in Ontario and be on-site at least 3 days a week. Base salary $85,000–$110,000 CAD plus performance incentives. This is not an entry-level or HR administrator role, so please apply only if you meet these requirements.

Location: East York, Toronto, ON

Employment Type: Full-Time, Permanent

Work Arrangement: Hybrid – in office at least 3 days/week

Base Salary: $85,000–$110,000 CAD, plus performance incentives

Benefits: Dental, vision, extended health, life insurance and paid time off

Work Authorization: Candidates must be legally authorized to work in Canada. Employer sponsorship is not available for this position.

About the Company

We are a fast-growing North American freight brokerage providing transportation solutions across Canada and the U.S.

With a team of approximately 25 employees today and plans to more than double in size, the company is entering an important stage of growth and is looking for an experienced Talent Acquisition & HR Manager to help lead this expansion and build the People infrastructure required for the company's next stage.

The company operates in a fast-paced, entrepreneurial and sales-driven environment and needs someone who approaches recruitment with the same persistence, urgency and commercial mindset as a strong salesperson.

About the Role

Reporting directly to the CEO, you will take ownership of how the company finds, attracts, hires, develops and retains talent.

Approximately 60–70% of the role will focus on recruitment, with a particular emphasis on proactively identifying and hiring high-performing, commission-driven sales professionals. The remaining scope will include onboarding, retention, performance management, employee relations, HR processes and Ontario employment practices.

This is not a role for someone who has only operated within established corporate processes. The company is looking for someone who has helped a growing organization scale, built or significantly improved recruitment and People processes, and can take ownership without needing a highly structured playbook.

You will be expected to remain hands-on while also providing the leadership and structure required to help the organization grow.

What You'll Own

Talent Acquisition & Growth

Build and maintain strong pipelines of freight brokers, account executives, carrier sales professionals, operations talent and other key hires.
Proactively headhunt and engage passive candidates, particularly commission-based and quota-carrying sales professionals.
Own the full recruitment lifecycle, from market mapping and sourcing through screening, interviews, offers and onboarding.
Identify and assess the personality, motivation, commercial drive and track record required to succeed in a performance-driven sales environment.
Develop scalable recruitment processes with clear interview stages, scorecards, assessments and timelines.
Build and strengthen the company's employer brand and talent pipeline.
Coordinate with external recruiters, agencies and sourcing partners when required.
Track recruitment metrics including pipeline activity, time-to-fill, offer acceptance and new-hire performance.
Continuously identify new sourcing channels and strategies as the organization expands.

People, Performance & Retention

Build and improve onboarding and training processes that help new employees become productive quickly.
Develop employee retention, engagement and development initiatives.
Establish and manage performance review and coaching processes.
Help create clear career paths and opportunities for internal growth.
Support the development and administration of commission structures and performance incentives.
Partner directly with the CEO and leadership team on employee performance, organizational growth and People-related decisions.
Help develop the People function as the organization grows from approximately 20 employees to its next stage.

HR Operations

Manage day-to-day employee relations and HR matters.
Support payroll coordination, benefits administration and HR systems.
Develop and maintain HR policies, employee documentation and the employee handbook.
Manage performance and disciplinary processes when required.
Help ensure compliance with Ontario employment requirements and internal HR practices.
Identify gaps in existing People processes and proactively build solutions.

What We're Looking For

5+ years of progressive experience in Talent Acquisition, recruitment and/or HR, including significant hands-on recruiting responsibility.
Proven experience helping a growing organization scale, with direct involvement in building or significantly improving recruitment, Talent Acquisition or People/HR processes.
Demonstrated leadership experience within Talent Acquisition and/or People, including ownership of a function, team leadership, or responsibility for developing and managing recruitment and HR processes.
Proven success recruiting commission-based or quota-carrying sales professionals.
Strong full-cycle recruitment experience, including proactive sourcing, headhunting and passive candidate engagement.
Experience assessing sales talent beyond what's written on a resume.
Experience building scalable recruitment processes, pipelines, interview frameworks and hiring infrastructure.
Broader HR/People experience across areas such as onboarding, performance management, employee relations, retention and policy development.
Working knowledge of Ontario employment practices.
Strong communication and relationship-building skills.
Confidence working directly with senior leadership and providing guidance when needed.
Ability to work independently and take ownership in an entrepreneurial environment.
A proactive, competitive and persistent approach to recruitment.
Must be legally authorized to work in Canada. Employer sponsorship is not available for this position.

Strongly Preferred

Experience within freight brokerage, 3PL, transportation or logistics, particularly within a sales-driven organization.
Experience recruiting freight brokers, account executives, carrier sales representatives or similar revenue-generating professionals.
Experience building or scaling a Talent Acquisition or People function within a smaller, high-growth organization.
Experience designing or managing sales compensation and commission structures.
CHRP, CHRL or another relevant HR designation.
Experience working with external, offshore or remote recruitment partners.

The Person We're Looking For

You'll likely thrive in this environment if you:

Have already helped an organization grow and understand the challenges that come with rapid expansion.
Treat recruitment as a proactive, sales-driven function rather than waiting for applications to arrive.
Enjoy finding and engaging talented people who aren't actively looking for a new opportunity.
Understand what makes a successful salesperson and can identify those qualities during the recruitment process.
Can operate at both a strategic and hands-on level.
Are comfortable building processes where none exist.
Can lead and influence people while maintaining strong relationships.
Think commercially and understand how hiring decisions affect business performance.
Want to build and scale a People function, rather than simply maintain an established one.
Take genuine ownership of recruitment and People outcomes.

Why Join?

This is an opportunity to join a growing company at a stage where your work will have a direct and visible impact.

Build and shape the Talent & People function as the company scales.
Work directly with the CEO and leadership team.
Help grow the organization from approximately 20 employees through its next major stage of expansion.
Create recruitment and People processes rather than simply inherit them.
Take ownership of recruiting the sales and operational talent that will drive the company's growth.
Join an entrepreneurial, performance-oriented environment where initiative and results are valued.

Apply About employer

More about this job

Responsibilities

Lead full-cycle recruitment, proactively source and hire sales and operational talent, and build scalable hiring processes as the company grows. Own broader People and HR responsibilities, including onboarding, retention, performance management, employee relations, HR operations, and Ontario employment compliance.

Requirements

Requires 5+ years of progressive talent acquisition or HR experience, leadership or process ownership, and demonstrated success recruiting commission-based or quota-carrying sales professionals. Candidates need hands-on Ontario employment practices experience, strong sourcing and relationship-building skills, and authorization to work in Canada; freight, logistics, and relevant HR designation experience are preferred.

Skills

Talent Acquisition
Full-Cycle Recruitment
Proactive Sourcing
Headhunting
Sales Talent Assessment
Recruitment Process Development
Employer Branding
Recruitment Metrics
Onboarding
Employee Retention
Performance Management
Employee Relations
Ontario Employment Practices
HR Policy Development
Leadership

Benefits

Dental Insurance
Vision Insurance
Extended Health Insurance
Life Insurance
Paid Time Off
Performance Incentives

Visa sponsorship

Not detected in the job text

Keywords

Talent Acquisition
Human Resources
Freight Brokerage
Logistics
Transportation
Full-Cycle Recruitment
Market Mapping
Candidate Sourcing
Headhunting
Passive Candidate Engagement
Commission-Based Sales
Quota-Carrying Sales
Employer Branding
Recruitment Metrics
Interview Scorecards
Candidate Assessments
Onboarding
Employee Retention
Performance Management
Employee Relations
Ontario Employment Standards Act
HR Policies
Employee Handbook
Payroll Coordination
Benefits Administration
HR Systems
Commission Structures
Performance Incentives
CHRP
CHRL

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