Analyst - Technology

About Family Innovation Corporation

Family Innovation Corp. (FIC) offers a range of services, including accounting, strategic planning, risk management, and other specialized services to both internal and external clients.

We recognize excellent relationship management, accurate, actionable, and sound advice, as well as the desire to deliver high-quality work, thereby improving the group's overall performance and increasing its value-added capacities.

Summary

We are looking for a Technology Analyst to join us at our Vancouver or Toronto offices. In this role, you support senior staff across a broad range of operational, analytical and administrative functions, with a particular focus on the systems and software the business relies on.

Role Overview

Your role will include:

• Assisting staff and managers in daily operations, with a focus on technology
• Assisting the executive team in planning and executing operational and strategic initiatives
• Supporting the selection, implementation and day-to-day use of business software
• Providing first-line support to staff on systems and tools
• Testing changes to systems before they go live
• Maintaining system and process documentation
• Checking data quality and the accuracy of reporting
• Coordinating with software vendors and external providers on issues and upgrades
• Identifying and implementing process enhancements, automation opportunities, and best practices
• Tracking and reporting on key performance metrics

Required Skills or Experience

• Undergraduate degree, ideally in computer science, information systems, engineering or a related field
• Minimum 3.7/4.0 cumulative GPA
• Interest in or exposure to to technology, systems or data work considered an asset
• Comfort with spreadsheets, databases and business software
• An aptitude for automating repetitive work
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• High attention to detail and accuracy
• Professional demeanor with client-centric focus
• Proactive self-starter with problem-solving abilities

Salary and Benefits

• $125,000 base salary
• Discretionary bonus up to 40% based on performance
• Extended health benefits

Position Type

• Nature: Permanent, Full-time, and in person.
• Time Commitment: High-commitment position with the requirement for extensive overtime as needed
• Work Location: Vancouver, BC and Toronto, ON
• Start Date: Immediate

Please note: Candidates must be currently authorized to work in Canada.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.