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Academic Planner - CAF Fanshawe, Base Borden
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Customer Service Representative - SIS Designate - CAF Fanshawe, Base Borden
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Borden, ON
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Under the supervision of the Operations Manager, the Customer Service Representative - Student Information Systems (SIS) Designate is responsible for providing customer service, secretarial…
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Academic Planner - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, CAF - Fanshawe, the incumbent performs duties in matters related to academic planning including scheduling, Standard Workload Formula (SWF),…
Added 16 mins ago
FC
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Fanshawe College

Academic Planner - CAF Fanshawe, Base Borden

Borden, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Experience: Minimum 3 years of related work experience in a busy office environment with customer service focus
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: Borden, Ontario

Support Staff employees, as defined by the Full-Time Support Staff Collective Agreement, will be given first consideration.

Note: This is for 1 Regular Full-Time vacancy. This position requires you to work in person at the Base Borden Campus. This position is deemed a critical replacement vacancy.

Payband: This position is paid at Payband G, $35.29 - $40.73 per hour

Why this Role is Important

Under the supervision of the Operations Manager, CAF - Fanshawe, the incumbent performs duties in matters related to academic planning including scheduling, Standard Workload Formula (SWF), and curriculum support.

How You’ll Make An Impact

Responsible for the gathering of information to facilitate the development of all full-time faculty Standard Workload Form (SWF) workload assignments for the School that includes:

Distributes curriculum to Coordinators/Program Manager for verification and accuracy
Initiates and prepares proposed workload assignments based on Executive Director/Program Manager/Coordinator’s recommendations and after careful analysis of current and future student enrolment trends and any necessary curriculum modifications
Verifies that SWFs are within contractual limits
Suggests increasing/decreasing numbers of sections to Executive Director, Operations Manager and Program Manager to evaluate budget implications
Updates and adjusts workload assignments as required and as approved by the Executive Director
Ensures SWFs are issued, signed and forwarded to Labor Relations within posted deadlines and ancillary reports are also submitted
Maintains accurate records and supporting documentation
Responds to questions and interprets SWF data content for inquiries
Updates SWFs as a result of revisions, WMG ruling(s), and provides clarification to WMG as required
After official count dates, as determined by the college, enters accurate number of students that are provided to Centre for Academic Excellence to determine if overtime payments are required

Responsibilities

Responsible for the gathering, analyzing and inputting of data into College system, for the scheduling of programs and classes for the School that includes:

Collecting all the necessary data required to complete the submission to the central Centre for Academic Excellence by analyzing teaching-hour projections to determine the academic delivery needs of the School for each semester
In consultation with the Executive Director/Operations Manager/Program Manager, determines the number of sections of courses required, room sizes, types of room (such as VDP room, laptop classroom, lab, specialized lab.)
Inputs the collected data into the college system to enable the Centre for Academic Excellence to produce timetables. Checks and verifies inputted data
Submits exception forms for situations which are outside the scheduling parameters
Once the initial schedule is created by Centre for Academic Excellence, the incumbent reviews and verifies the draft timetables to ensure that all the required information has been accurately captured
The incumbent liaises with and identifies scheduling solutions alongside the Centre for Academic Excellence and Associate Dean to address any errors which need resolution, including system parameter/generated errors
Collecting all the necessary data required to complete the submission to Centre for Academic Excellence in order to generate the examination schedules for the School
Booking miscellaneous rooms for tests, guest speakers, student groups and various other meetings, etc.
Liaises with other academic Schools to ensure courses serviced by and to this School are planned properly

Provides Curriculum Support That Includes

Maintains program curriculum documentation including Degree Audits
Prepares course section information for Office of the Registrar
Assists Executive Director/Operations Manager/Program Manager in preparing budget and forecasting teaching hour projections
Provides back-up to add in course petitions within faculty contract restrictions
Closely monitors the number of seats in course sections, opens part time seats in courses
Performs special projects as assigned by the Executive Director/Operations Manager/Program Manager
Identifies issues/problems/gaps with academic delivery and works with Program Manager/Executive Director to resolve
Initiates and/or prepares payroll documentation for non-full-time faculty hires
Follow up to ensure that the hire contracts are returned and the appropriate payroll documentation is complete and submitted to payroll
Initiates overtime payment authorizations, change of status for faculty
Responds to inquiries in response to academic matters such as SWFs, timetables, etc.

Performs Other Related Duties As Assigned

Occasional back up to other Academic Planners within Faculty
Provides emergency occasional back up to the Student Information System (SIS) registration activities
Participates in various activities such as graduation, awards ceremonies, surveys, etc.
Other duties as assigned

What You'll Bring

Post-secondary 2 year diploma/degree or equivalent in Office administration or related discipline
Minimum 3 years of related work experience in a busy office environment with customer service focus
An equivalent combination of education and experience may be considered
Experience using software applications products (word processing and spreadsheets) preferably in an educational setting
Knowledge of the education sector – the College or other post-secondary environments – including scheduling, standard workload formula completion and curriculum support
Demonstrated strong organizational skills and attention to detail
Demonstrated ability to work independently and as a team
Demonstrated excellent verbal and written communication skills

Ready to Apply?

If you’re ready to strengthen our student experience and contribute to something bigger - we’d love to hear from you. Submit your application by the specified closing date.

Fanshawe College uses Workday to manage recruitment and hiring processes.

Educational Credentials

While transcripts are not required for the interview, they are mandatory as a condition of employment.

Equity, Diversity and Inclusion

Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Accommodation

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca

Land Acknowledgement

Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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More about this job

Responsibilities

Coordinates academic planning, including faculty workload assignments, program and class scheduling, examination schedules, and curriculum documentation. Analyzes enrollment and teaching-hour data, verifies schedules and workload forms, supports budget forecasting and payroll documentation, and responds to academic planning inquiries.

Requirements

Requires a two-year post-secondary diploma or degree, or equivalent, in office administration or a related discipline, and at least three years of related experience in a busy, customer-focused office environment. Candidates should have experience with word processing and spreadsheets, preferably in education, knowledge of post-secondary scheduling and workload processes, strong organizational skills, attention to detail, and effective communication and teamwork abilities.

Skills

Academic Scheduling
Standard Workload Formula
Curriculum Support
Data Analysis
Timetable Verification
Budget Forecasting
Student Enrollment Analysis
Office Administration
Customer Service
Organizational Skills
Attention to Detail
Written Communication
Verbal Communication
Teamwork
Microsoft Word and Spreadsheets

Visa sponsorship

Not detected in the job text

Keywords

Academic Planning
Academic Scheduling
Standard Workload Formula
Workload Assignments
Curriculum Documentation
Degree Audits
Teaching-Hour Projections
Student Enrollment Trends
Timetables
Examination Scheduling
Course Sections
Room Scheduling
Centre for Academic Excellence
Office of the Registrar
Faculty Payroll Documentation
Overtime Authorizations
Budget Forecasting
Course Petitions
Student Information System
Microsoft Word
Spreadsheets
Higher Education
Labor Relations

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