Advisor, Admissions and Pathways - Appendix D/Temporary Assignment

This position is subject to the terms of Appendix D in the Full-Time Support Staff Collective Agreement.

Note: 1 vacancy available. This position is deemed a critical vacancy.

Work Mode: On-site 5 days per week.

Payband: This position is paid at Payband J. $44.48 - $51.40 per hour.

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Why this Role is Important

We're looking for an Advisor – Admissions and Pathways who is passionate about helping students navigate their educational journey. In this role, you'll provide personalized guidance on program options, admissions, credit transfers and educational pathways, helping students make informed decisions and achieve their academic and career goals.

Under the direction of the Manager, Advising Centre, the Advisor – Admissions and Pathways is a member of a team that is responsible for facilitating and managing the pre-admission advising, admissions advising, prior learning assessment and recognition (PLAR) and credit transfer process for domestic prospects,(unique cohorts include direct from high school and non-direct, internationally trained and educated, WSIB, Second Career First Generation, Military Connected Students, Newcomers, Refugee Scholarships for Permanent Residents), applicants and current students.

The Advisor supports students during the academic lifecycle and actively participates in college retention and student success initiatives and completes a wide variety of administrative, data-tracking and reporting duties in support of student success. The incumbent provides sound and consistent guidance and support to all students via email, telephone and in-person for both one-on-one and group sessions to assist students in achieving their program and learning objectives. The incumbent will also work in collaboration with other College areas to create information resources to assist students, and will provide referrals to other relevant College services when necessary.

The Advisor applies in-depth program, admissions, career-fit and transfer credit knowledge to provide problem analysis and solution determination in all applicant matters, enabling applicants to meet their enrollment goals, while simultaneously meeting current and future enrolment needs of Fanshawe College. The incumbent provides support for admission and retention initiatives as assigned.

Advising

How You’ll Make an Impact

• Provide guidance and support to students via email, telephone and in-person (one-to-one or group) meetings and using online methods (e.g. online chat, Skype, Facebook, Twitter).
• Provide a first point of contact for students related to program fit and career fit advising.
• Conduct meetings with potential applicants to provide advice, guidance and recommendations on programs/course selections, reviewing previous post-secondary transcripts, identifying potential applicant interests, skills and abilities and assisting with matching these to available programs.
• Customize educational pathways for students who have gaps in qualifications and abilities and related program requirements, recommending remedial work as required, assisting with matching goals to program/course opportunities and maximizing credit transfer granted, and sharing information on current labour market trends.
• Customize educational pathways for students who have formal education credits from other post-secondary institutions, assisting students with the credit transfer process.
• Where required, refer potential applicants to appropriate departments such as Counselling and Accessibility Services, Employment and Entrepreneurial Services, Learning and Testing Centre, Part-Time Studies, academic divisions and Academic Advisors for specific support.
• Maintain and enter client records to support database record-keeping and appropriate follow-up, identifying issues which impact the effectiveness of the referral and tracking process.
• Review transcripts, resumes, and related documents as it relates to admission pre-requisites, transfer credits and PLAR.
• Conduct meetings with clients to assist them in understanding how their work experience and education that matches program/course learning outcomes offered by the college and supports their goal to obtain a program credential.
• Keep current on and provide information in regards to all college programs, guiding the customer through the various assessment tools available for PLAR, including information on the Portfolio course available through Part-Time Studies, the process for self directed portfolio development and various challenge evaluation tools (including exams and demonstrations) and assisting the customer in connecting with the appropriate program coordinator.
• Document and track all PLAR activity, providing an annual activity report and recording the PLAR activity result on the student’s transcript.
  
  

Programming

• Collaborate with Office of the Registrar staff to encourage potential applicants and returning students to consider Fanshawe College as their college of choice.
• Represent the Registrar’s Office and Advising Centre by participating in recruitment, orientation and transition activities and programs.
• Represent the Registrar’s Office and Advising Centre on various college committees and meetings as required
• Participate in outreach, workshops and on campus sessions which promote opportunities to provide assistance for prospective students to navigate the pathways to post-secondary education (e.g. sessions may include Financial readiness, pathways, transfer credit, program fit, admissions process support, PLAR).
• Work in collaboration with other college departments to ensure appropriate follow up with clients and contacts from other departments, to offer assistance and assurance of smooth referral.
  
  

Knowledge And Relationships

• Collaborate with other areas of the College in developing strategies to best work within new and existing policies to ensure consistency, and to act as a resource for referral to other College support areas.
• Collect and organize a database for community agencies that make use of PLAR and/or send workers for further training and education.
• Collect and maintain a wide spectrum of information related to Fanshawe College and its programs/courses, policies, procedures and services as well as information on other colleges/university and secondary school programs/courses.
• Maintain general knowledge of Ministry policies and Ontario College Centralized Articulation and Transfer Credit (ONCAT) database information.
• Maintain general knowledge of college procedures related to OSAP and Bursaries.
• Ensure smooth transition for students from pre-admissions, pathways, and career advising to academic success advising by acquiring knowledge of student success and retention strategies in collaboration with Academic Advisors and other Admission and Pathways Advisors.
  
  

Communications And Reporting

• Act as a resource for Information and Customer Service staff to provide information and assistance when potential domestic applicants and students experience challenges requiring a higher level of personal intervention (i.e. due to complexity of the issue, behavioural issues being demonstrated).
• Collect and distribute relevant data about student needs, preferences, and concerns for use in institutional decisions and policy.
• Identify trends in inquiries and problem reporting and alert managers in the Office of the Registrar as well as Associate Deans in the academic areas, providing recommendations for resolution.
• Provide input and updates for the virtual Advising Centre.
• Review and make recommendations for marketing materials regarding admissions, pathways, PLAR, Career Guides.
  
  

Performs Other Related Duties As Assigned

What You’ll Bring

• Post-secondary 3-year diploma/degree in Social Sciences, Education, Sociology, Psychology, or related discipline
• Minimum 5 years’ of advising experience in a postsecondary institution, including interviewing and advising prospects, applicants and students
• An equivalent combination of education and experience may be considered
• Career Practitioner Certificate or equivalent preferred
  
  

What This Opportunity Offers

• Comprehensive Pension: Join a defined-benefit pension plan (through the CAAT Pension Plan) that delivers predictable lifetime retirement income.
• Vacation & Benefits: Enjoy 8% in lieu of vacation and benefits, along with access to an Employee & Family Assistance Program to support your well-being - both at work and beyond.
• Professional Development: Learning is at the heart of the Fanshawe experience - for both students and employees. Our Organizational Development and Learning team offers a wide range of training and development opportunities to help you grow your skills and advance your career.
• Inclusive, Meaningful Campus environment: Work alongside passionate colleagues in an inclusive culture that values diversity, drives student success, and connects you to the local community and campus life.
  
  

Ready to Apply?

Ready to make an impact on student success? Join Fanshawe College as an Advisor – Admissions and Pathways, where you'll help prospective and current students explore their educational options, navigate admissions and credit transfer processes, and find pathways to achieving their academic and career goals. If you're passionate about student advising and helping others succeed, we encourage you to apply!

Fanshawe College uses Workday to manage recruitment and hiring processes.

Educational Credentials

While transcripts are not required for the interview, they are mandatory as a condition of employment.

Equity, Diversity and Inclusion

Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Accommodation

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca

Land Acknowledgement

Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.