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General Manager
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Fanshawe College

Systems Coordinator – Degree Audit - Appendix D/Temporary Assignment

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: Minimum 5 years’ direct experience with Student Registration Systems
Posting language: English
Posted: Oct 8, 2026

Original job description

This position is subject to the terms of Appendix D in the Full-Time Support Staff Collective Agreement.

Note: 1 vacancy available. This position is deemed a critical vacancy.

Payband: This position is paid at Payband I. $41.20 - $47.57 per hour.

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Work Mode: This position is hybrid, three days on-site per week.

Why this Role is Important

Under the general direction of the Associate Registrar – Admissions, Enrollment & Records, provides support and leadership relating to the Student Information System and systems supported processes within the Office of the Registrar. Develops and implements innovative service tools and operational strategies to support students and staff. Leads the development and provides support for internal systems, including those needed for important reporting responsibilities such as the enrolment audit, policy changes and reports to senior leadership. Administers relevant policies and procedures as well as recommending modifications and improvements to the same.

How You’ll Make An Impact

Working co-operatively with the Systems team, college colleagues and Registrar's Office Staff, analyzes business processes and client needs to identify improvements to systems and services within the Registrar's and Student Information Systems

Liaising with project teams including work team co-ordinators and school staff members
Leading and participating in project review meetings
Evaluating the ongoing effectiveness of systems in meeting their intended objectives
Identifying gaps in processes and systems functionality
Analyzing current and future technology/process needs
Making recommendations on most suitable solutions to address client needs

Write project charter and scope documents for large projects sponsored by the Registrar's Office
Document requirements and other project milestones.

Advise on project scheduling
Recommend milestones and system dependencies.
Coordinate the task allocation to staff and monitor progress against schedule
Disseminate project information and co-ordinate training requirements for the Registrar's Office
Conducting or coordinating system tests

Acting as project leader for assigned projects for the Registrar's Office by:

Preparing project plans and set objectives
Creating and maintaining reporting tools
Developing specifications for required software and documentation
Implementing and integrating approved projects with existing systems and processes
Conducting or coordinating testing relating to new student systems, patches and new releases
Addressing and resolving systems implementation issues

Actively participates in cross-College Student Systems team assisting with setting priorities for development

Allocates tasks to ensure completion

Coordinates the Degree Audit cycle for the Office of the Registrar and the College. Working cooperatively with the Center for Teaching and Learning (CTL) team identifies issues and concerns relating to proposed DA changes as well as potential and actual individual student issues e.g. residency issues. Enters and maintains degree audit (DA) information by program and catalog. There are many active catalogs for the same program and the incumbent must consider the impact the change to one catalog may have on other catalogs. Must have a clear understanding of the processes which are impacted by the degree audit information. This includes program information sheets, web information, program guide information, student academic evaluation reports, billing credits, registration, online course selection, progression and graduation.
Acts as the first point of contact regarding complex program and catalog degree audit information inquiries and issues, course pre-requisites and equates as well as internal course credit applications. Responds to in person, telephone and electronic inquiries from students, academic schools and CTL team concerning these processes.
Works collaboratively with Systems Analysts, Registrar’s Office Staff and other areas across the college in support of the business and operations within the Registrar’s Office. Responsible for system set-up and maintenance related to admission and registration, fees and billing, OSAP, student records and graduation. Analyzing current and future technology/process needs for continual business process improvement.
Acts as a Super User of the student system by:

Using functions which have very limited access due to the level of difficulty and/or risk and to the caution which must be exercised
Analysing undocumented resolutions to complex problems
Using current reporting tools develops ad hoc and often complex queries and reports used by many staff in all areas of the Registrar's Office to support appropriate business decisions. Accuracy is paramount and risk is high.
Providing guidance and direction to Registrar's Office and School staff to resolve system and student issues. Acts as a resource person for staff in the College for systems related student issues.

Performs other related duties as assigned

What You’ll Bring

Post-secondary 3-year diploma/degree in Business, Office Administration, Computer Science, Project Management or equivalent
Minimum 5 years’ direct experience with Student Registration Systems
Equilviancy language: An equivalent combination of education and experience may be considered
Experience in project management, systems analysis, systems design, troubleshooting, business process review, and re-engineering
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to manage multiple priorities and deadlines
Strong attention to detail and accuracy

What This Opportunity Offers

Comprehensive Pension: Join a defined-benefit pension plan (through the CAAT Pension Plan) that delivers predictable lifetime retirement income.
Vacation & Benefits: Enjoy 8% in lieu of vacation and benefits, along with access to an Employee & Family Assistance Program to support your well-being - both at work and beyond.
Professional Development: Learning is at the heart of the Fanshawe experience - for both students and employees. Our Organizational Development and Learning team offers a wide range of training and development opportunities to help you grow your skills and advance your career.
Inclusive, Meaningful Campus environment: Work alongside passionate colleagues in an inclusive culture that values diversity, drives student success, and connects you to the local community and campus life.

Ready to Apply?

If you’re a systems-minded problem solver who enjoys improving processes, collaborating across teams, and using technology to support the student experience, we’d love to hear from you.

Fanshawe College uses Workday to manage recruitment and hiring processes.

Educational Credentials

While transcripts are not required for the interview, they are mandatory as a condition of employment.

Equity, Diversity and Inclusion

Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Accommodation

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca

Land Acknowledgement

Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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More about this job

Responsibilities

Lead and coordinate Registrar’s Office systems projects, analyze business processes, and improve student information systems, reporting, and related services. Maintain degree audit and student system information, coordinate testing and implementation, resolve complex system issues, and support staff and students with related inquiries.

Requirements

A post-secondary three-year diploma or degree in Business, Office Administration, Computer Science, Project Management, or an equivalent field is required, along with at least five years of direct experience with student registration systems. The role also calls for experience in project management and systems analysis, strong problem-solving and communication skills, attention to detail, and the ability to manage competing priorities.

Skills

Student Information Systems
Degree Audit Administration
Project Management
Systems Analysis
Systems Design
Business Process Improvement
Troubleshooting
Requirements Documentation
Project Planning
System Testing
Reporting and Query Development
Data Accuracy
Analytical Problem-Solving
Communication
Organization and Time Management
Stakeholder Collaboration

Benefits

Defined-Benefit Pension Plan
Vacation Pay in Lieu
Employee and Family Assistance Program
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Student Information System
Degree Audit
Registrar’s Office
Student Registration Systems
Admissions
Enrollment
Student Records
Graduation
Project Management
Systems Analysis
Systems Design
Business Process Review
Business Process Re-Engineering
Process Improvement
Project Charter
Project Scope
Project Plans
Requirements Documentation
System Testing
System Implementation
System Integration
Ad Hoc Queries
Reporting Tools
Course Prerequisites
Course Equivalencies
Catalog Management
OSAP
Fees and Billing
Student Progression
Enrollment Audit

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