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Added 2 mins ago
Assistant Manager, Guest Experience | Cornwall Centre
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Full-time
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Do you have experience working in this field?
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Farm Boy Inc.

Assistant Bakery Manager

Ottawa, ON, Canada

Pay: $21 CAD / hour
Job type: Full-time
Apply by: Mar 27, 2027
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through collaborative leadership, hands-on coaching, and daily team engagement, you’ll help build a high-performing department where team members feel supported and customers feel welcomed. Here are some of the other ways you’ll help us stand out:

Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Work closely with the Department Manager to execute departmental strategies and achieve stated goals and performance objectives.
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Provide office and administrative support, including inventory management, ordering, invoicing, schedule maintenance, and payroll functions.
Promote compliance with all Safe Food Handling and Health & Safety policies, procedures, and provincial regulations to maintain a safe and high-quality shopping environment.
Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
The ability to thrive in a fast-paced, dynamic environment by effectively managing competing priorities while maintaining a high level of performance.
Excellent organizational, analytical, and interpersonal skills supported by a clear, professional communication style.
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions.
Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Fluency in English; French language skills considered an asset.

What We Bring To The Table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply - including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

Support the Department Manager in delivering excellent customer service, achieving department goals, and maintaining effective daily bakery operations, including merchandising, product rotation, staffing, and cleanliness. Coach and engage team members, provide administrative support for inventory, ordering, invoicing, scheduling, and payroll, and promote compliance with food safety and health and safety requirements.

Requirements

Requires a post-secondary program emphasizing business and at least one year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience. Candidates should have strong customer service, organizational, analytical, interpersonal, and communication skills; be comfortable with computer systems and physical work; and be available for evenings, weekends, and holidays.

Skills

Customer Service
Collaborative Leadership
Team Training And Coaching
Team Motivation And Recognition
Team Engagement
Department Operations
Merchandising And Product Rotation
Inventory Management
Ordering
Invoicing
Scheduling
Payroll Administration
Safe Food Handling
Health And Safety Compliance
Organization And Prioritization
Communication

Benefits

Healthcare Coverage
Dental Coverage
Disability Coverage
Life Insurance
10% In-Store Discount
On-The-Job Training
Internal Promotion Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Bakery
Retail
Customer Service
Department Management
Team Leadership
Training
Coaching
Merchandising
Product Rotation
Staffing
Inventory Management
Ordering
Invoicing
Scheduling
Payroll
Safe Food Handling
Health And Safety
Provincial Regulations
Business
Computer Software
Physical Work
Evening And Weekend Availability

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