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Added 12 mins ago
Specialist, Electrical Designer
L3Harris Technologies
ON · Waterdown, ON
The development of complex electronic systems using the latest technologies requires top-talent, a well-structured development process, but above all a culture that is open, trusting,…
Added 12 mins ago
Financial Services Representative - Full Time
Meridian Credit Union
Windsor, ON
$50,000 to $53,000 CAD / year
Full-time
Continued individual learning and development to align with Meridian core competencies and values while delivering on action plans aligned with Employee Engagement results.
Added 12 mins ago
Data & Visual Insights Analyst
Fidelity Canada
Mississauga, ON
Full-time
Reporting to the Manager, Reporting and Analysis, the Data & Visual Insights Analyst supports the organization's reporting, analytics and business intelligence functions by gathering,…
Added 12 mins ago
PCI Compliance Analyst
GFL Environmental Inc.
Vaughan, ON
Full-time
…platform. The role reports to the Information Technology GRC…
Added 12 mins ago
assistant store manager - Stony Plain, Spruce Grove, AB
Starbucks
Stony Plain, AB · Spruce Grove, AB
$56,000 to $66,500 CAD / year
Learning and development programs to fuel your career
Added 12 mins ago
Meat Department Manager
Farm Boy Inc.
Ottawa, ON
$53,500 to $58,500 CAD / year
Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 12 mins ago
General Manager - Fairmont Chateau Whistler
AccorHotel
Whistler, BC
Full-time
Support the professional growth and development of colleagues through coaching, mentoring, and providing opportunities for learning.
Added 26 mins ago
Sustainable Transportation Engineering Coordinator
The University of British Columbia
Vancouver, BC
$6,631.67 to $9,533.25 CAD / month
Full-time
Manager | Community Development | Transportation
Added 26 mins ago
Automation Manager (Full Time Contract - 12 Months)
IG Wealth Management
ON · Ontario, Canada
Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 26 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Toronto, ON
$96,557 to $128,743 CAD / year
Full-time
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Added 26 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Montreal, QC
$96,557 to $128,743 CAD / year
Full-time
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Added 26 mins ago
Automation Manager
Maple Leaf Foods Inc
Hamilton, ON
$96,000 to $141,000 CAD / year
Full-time
Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
Added 26 mins ago
Human Resources Planning Manager
Volta Energy Solutions Canada
Granby, QC
Full-time
…support the full HR planning cycle - from strategy and policy development to workforce planning, compliance, HR analytics, and learning and development. The successful candidate will…
Added 26 mins ago
*Senior Project Engineer (Sewer and Drainage Operations)
Metro Vancouver
Burnaby, BC
Full-time
The *Senior Project Engineer reports to the Lead Senior Manager.
Added 26 mins ago
Training Facilitator – OHS Programs
Manufacturing Safety Alliance of BC - Nonprofit Health & Safety Association
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Identifies ongoing or additional training opportunities and communicates them to the Training and Development Manager.
Added 26 mins ago
Team Lead, International Admissions & Recruitment
Douglas College
New Westminster, BC
Full-time
Reporting to the Manager, International Marketing & Recruitment, the Team Lead leads the day-to-day operations of the International Recruitment & Admissions team, providing guidance,…
Added 26 mins ago
Senior Finance Manager
Vaco by Highspring
Mississauga, ON
$100,000 to $110,000 CAD / year
Full-time
Our client is a communications company. They are looking for a Manager of Finance - Controllers to join their team!
Added 26 mins ago
Corporate Branch Manager
iA Financial Group (Industrial Alliance)
Vancouver, BC
$58,422 to $92,583 CAD / year
Full-time
A work environment where learning and development are combined with a collective pursuit of excellence;
Added 26 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$96,557 to $128,743 CAD / year
Full-time
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Added 26 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Calgary, AB
$96,557 to $128,743 CAD / year
Full-time
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Added 27 mins ago
SDR Manager
Tigera
Vancouver, BC
…high and staying nimble in how we get there; on continuous learning to drive our success; and on respecting, collaborating, and supporting each other on a daily…
Added 27 mins ago
Deli - Manager Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fort Frances, ON
…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 27 mins ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 27 mins ago
Quality Management Technician II
City of Quinte West
Quinte West, ON
The position assists the Manager with the development of the scope of work for the various tenders, Request for Proposals (RFPs) and quotations, capital project implementation, record…
Added 27 mins ago
Career Counsellor
Lifemark Health Group
Edmonton, AB
Full-time
…populations, be comfortable facilitating and instructing in a group-learning setting, be familiar with the Alberta labour market, and have the ability to collaborate effectively in a team…

Farm Boy Inc.

Assistant Service Manager

Ottawa, ON, Canada

Pay: $21 CAD / hour
Job type: Full-time
Apply by: Mar 27, 2027
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out:

Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.
Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment.
Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.
Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.
Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
The ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.
Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.
Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Fluency in English; French language skills considered an asset.

What We Bring To The Table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply - including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

FBOTTAWA

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More about this job

Responsibilities

Support the Department Manager in leading front-end operations, delivering excellent customer service, meeting performance goals, and developing an engaged team. Oversee cash-handling controls and administrative tasks while supporting compliance, food safety, health and safety, and daily store operations.

Requirements

Requires a post-secondary program emphasizing business and at least one year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience. Candidates need strong customer service, organizational, analytical, interpersonal, communication, and mathematical skills; Smart Serve certification or willingness to obtain it within six months; and flexibility for physical work and evening, weekend, and holiday shifts.

Skills

Customer Service
Team Leadership
Training And Coaching
Team Motivation
Financial Stewardship
Cash Handling
Audit Support
Policy And Regulatory Compliance
Safe Food Handling
Health And Safety
Scheduling
Payroll Processing
Organization
Analytical Skills
Communication
Mathematical Aptitude

Benefits

Healthcare Coverage
Dental Coverage
Disability Coverage
Life Insurance
10% In-Store Discount
On-the-Job Training
Internal Promotion Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Department Strategies
Performance Objectives
Team Development
Training
Coaching
Team Huddles
Financial Stewardship
Cash Handling
Audits
Float Tracking
Over/Short Reporting
Refund Oversight
Company Policies
Government Regulations
Safe Food Handling
Health And Safety
Cashier Coverage
Scheduling
Purchasing Orders
Payroll Processing
Smart Serve Certification
Manual And Automated Systems
Retail

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