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Added 7 mins ago
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Partner Success Manager
ServyGo
SK · Saskatchewan, Canada
- Full-time
4+ years of experience in Partner Success, Customer Success, Account Management, Vendor Management, Marketplace Operations, or a related role.
Added 2 hours ago
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Schedule Coordinator
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Winnipeg, MB
- Full-time
Be engaged and aware of your Territories’ overall Service Operations and customer needs.
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Lead ERP Consultant – Finance (CPA)
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AB · Alberta, Canada
- Full-time
Collaborate closely with project managers, business analysts, technical consultants, and customer success teams.
Added 3 hours ago
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Senior Manager - Responsible Procurement
lululemon
Vancouver, BC
- Full-time
Relationship Management: Builds essential trust with the stakeholder base. Is able to handle complex multi-customer issues that involve a number of areas. Sets expectations and tone for…
Added 3 hours ago
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Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer
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Senior Personal Banker Trainee - Investing
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Personal Banking Associate
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Winnipeg, MB
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Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
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Facility Services Manager
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ON · Ontario, Canada
- Full-time
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Added 4 hours ago
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IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
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Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 4 hours ago
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Sales Estimator / Project Manager (Abbotsford, BC)
Norland
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- Full-time
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Full Price - Asst Store Manager
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- Full-time
Clarks is looking for an Assistant Store Manager to join the team!
Added 4 hours ago
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Personal Banking Associate - Conception Bay South
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Conception Bay South, NL
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Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
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Manager - Dark Horse
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Toronto, ON
- $23 to $25 CAD / hour
- Full-time
The Dark Horse Store Manager is the core of our café experience, responsible for building and leading a successful café rooted in the Dark Horse brand and guest experience. The Manager…
Added 5 hours ago
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Personal Banking Associate - Conception Bay South
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Conception Bay South, NL
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
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Associate Program Manager, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
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Data Scientist - Credit Risk (ATH 5531)
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Profit Protection Data & Intelligence Manager
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Added 5 hours ago
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Registration & Records Specialist
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Lethbridge, AB
- Full-time
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Assistant Property Manager - Rhythm and Element in Ottawa
Rhapsody Property Management Services
Ottawa, ON
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Warehouse Operations Manager
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NL
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FF
Transportation Manager
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NL
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Sr. Specialist, Relay for Life Youth
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Toronto, ON
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Added 5 hours ago
S
Manager, Global Incentive Compensation
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
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Farm Boy Inc.

Assistant Service Manager

100 Queens Quay East, Toronto, ON, M5E 1Z2, Canada

From $21.5 CAD / hour · Full-time

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Job details

Pay: From $21.5 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Company Description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out:

Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.
Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment.
Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.
Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.
Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
The ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.
Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.
Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply - including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Department: Service

Availability: Open

Location: Sugar Wharf

Compensation: from CAD 21.50 - hourly

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More about this job

Responsibilities

The Assistant Service Manager supports the Department Manager in delivering exceptional customer service and maintaining strong operational performance at the front end. Responsibilities include team leadership, financial asset management, and ensuring adherence to company policies and health and safety standards.

Requirements

Candidates must have completed a post-secondary program in business and possess at least one year of supervisory or management experience. Strong organizational, analytical, and interpersonal skills are required, along with the ability to work in a fast-paced, physically demanding retail environment.

Skills

Customer service
Leadership
Financial stewardship
Team engagement
Cash handling
Inventory management
Staff training
Conflict resolution
Operational performance
Communication
Mathematical aptitude
Organizational skills
Health and safety compliance
Scheduling
Payroll processing

Benefits

Healthcare
Dental care
Disability coverage
Life insurance
10% discount on in-store purchases
On-the-job training

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Customer Service
Financial Stewardship
Cash Handling
Inventory Management
Staff Training
Health and Safety
Operations Management
Scheduling
Payroll
Smart Serve
Team Engagement
Business Administration
Compliance
Audit
Document Retention
Product Knowledge
Store Operations

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