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Added 14 mins ago
MD
Law Clerk - Spring 2027
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Part-time
Job Class: Legal Assistant 1 Attorney General
Added 14 mins ago
MD
Office Receptionist - Student Worker Clerical
Minnesota Direct Care and Treatment
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Providing general office support including greeting customers, answering phones, taking messages, and directing calls to the appropriate staff.
Added 14 mins ago
CL
HR Generalist
Charger Logistics Inc.
Brampton, ON
- Full-time
…committed to investing time and resources into our employees to help them grow professionally, enhance their expertise, and advance within the company. As an entrepreneurial-minded…
Added 14 mins ago
IG
Construction Project Manager
Insight Global
Toronto, ON
- $70 to $90 CAD / hour
- Contract
…leadership team, the Construction Manager will oversee the General Contractor (GC), monitor project performance, and ensure that safety, quality, cost, and schedule objectives are achieved.…
Added 14 mins ago
M(
Housekeeping Supervisor
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario…
Added 14 mins ago
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- Full-time
Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
Added 14 mins ago
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Executive Assistant
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Montreal, QC
- Full-time
You are the face of RBC in the Market office, greeting clients and partners, responding to general inquiries and directing incoming communications as required
Added 15 mins ago
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Human Resources Administrator
Amico
Mississauga, ON
- Full-time
Amico delivers complex and impactful infrastructure projects that help communities grow, move and thrive. From highways and bridges to transit and residential and commercial environments,…
Added 29 mins ago
C
IDEA Specialist, Office of I-IDEAS - Temporary Full-Time (1.0) (until March 2027)
CHEO
Ottawa, ON
- Full-time
…researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers,…
Added 29 mins ago
CNC Programmer/CAD Detailer (Trade Shows & Events)
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…experiences that redefine what experiential marketing can achieve. We help our clients unlock the full value of experiences by turning bold ideas into meaningful…
Added 43 mins ago
MM
Interim Branch Manager (12 month contract)
Money Mart
Toronto, ON
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Added 43 mins ago
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ComPsych
Mont-Tremblant, QC
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Added 43 mins ago
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EAP Network Provider
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EAP Network Provider
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…protection de la vie privée des consommateurs (CCPA), le règlement général sur la protection des données de l'Union européenne (RGPD), la Loi sur la protection des renseignements personnels…
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EAP Network Provider
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EAP Network Provider
ComPsych
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…protection de la vie privée des consommateurs (CCPA), le règlement général sur la protection des données de l'Union européenne (RGPD), la Loi sur la protection des renseignements personnels…
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EAP Network Provider
ComPsych
Trois-Rivières, QC
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Added 43 mins ago
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EAP Network Provider
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EAP Network Provider
ComPsych
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Added 43 mins ago
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Added 43 mins ago
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Added 44 mins ago
Préposé(e) aux colleuses
Smurfit Westrock
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Farm Boy Inc.

Assistant Service Manager

Ottawa, ON, Canada

$21 CAD / hour · Full-time

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Job details

Pay: $21 CAD / hour
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out:

Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.
Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment.
Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.
Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.
Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
The ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.
Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.
Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Fluency in English; French language skills considered an asset.

What We Bring To The Table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply - including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

Support the Department Manager in leading front-end operations, delivering excellent customer service, meeting performance goals, and developing and engaging team members. Help oversee cash controls, administrative processes, scheduling, compliance, health and safety, and daily store tasks.

Requirements

Requires a post-secondary program emphasizing business and at least one year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience. Candidates should have strong customer service, communication, organizational, analytical, and mathematical skills; Smart Serve certification or willingness to obtain it within six months; and flexibility for physical work and evening, weekend, and holiday shifts.

Skills

Customer Service
Team Leadership
Training And Coaching
Team Motivation
Conflict-Free Communication
Financial Stewardship
Cash Handling
Audit Support
Scheduling
Payroll Processing
Organization
Analytical Skills
Interpersonal Skills
Mathematical Aptitude
Policy And Regulatory Compliance
Safe Food Handling

Benefits

Healthcare Coverage
Dental Coverage
Disability Coverage
Life Insurance
10% In-Store Discount
On-the-Job Training
Internal Promotion Opportunities
Community Program Participation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Team Leadership
Department Strategies
Performance Objectives
Training
Coaching
Team Huddles
Financial Stewardship
Cash Handling
Safe Management
Document Retention
Audits
Float Tracking
Over/Short Reporting
Refund Oversight
Policy Compliance
Government Regulations
Safe Food Handling
Health And Safety
Scheduling
Purchasing Orders
Payroll Processing
Smart Serve Certification
Manual And Automated Systems
Computer Software
Fresh Food Retail

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