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Added 8 mins ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Montreal, QC
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 8 mins ago
S
Meat & Seafood - Manager Meat
Sobeys
Estevan, SK
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 8 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 8 mins ago
NI
Bartender - Parcheggio
Norco, Inc.
Toronto, ON
- Part-time
Access to our Employee Assistance Program for confidential support
Added 8 mins ago
UO
Enrolment Services Advisor (Recurring Part-time)
University of Calgary
Calgary, AB
- Part-time
As a member of the Enrolment Services team, this position reports to the Manager, Enrolment Services Operations. Peak operational periods, including August, September, and January, may…
Added 8 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Fonthill, ON
- $18.42 to $27.02 CAD / hour
- Full-time
…of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Lifemark Physiotherapy, Canada’s premier, largest, and…
Added 8 mins ago
T
Personal Banking Associate - Monkland (18.75 hours)
TD
Montreal, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 8 mins ago
TP
Manager, Operational Modernization
Toronto Pearson International Airport
Toronto, ON
- Full-time
…next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience,…
Added 8 mins ago
LH
Care Coordinator - Multiple Future Opportunities
Lifemark Health Group
Fonthill, ON
- $17.6 to $24.54 CAD / hour
- Full-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 8 mins ago
TP
Specialist, Airport Bussing (Term Opportunity - One Year)
Toronto Pearson International Airport
Toronto, ON
- Temporary
This position will report to the Manager, Bussing Operations. Under the daily guidance of the Lead Hand, Airport Bussing, this position is responsible for conducting Bussing operations…
Added 8 mins ago
CG
People Business Partner
Credit Genie
Toronto, ON
- Full-time
…to cash, and building credit. Our goal is to empower every customer to achieve long-term financial…
Added 8 mins ago
AC
Compressor Technical Support Specialist
Atlas Copco
Calgary, AB
- Full-time
This position reports to the Technical Support and Administration Manager.
Added 8 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Welland, ON
- $18.42 to $27.02 CAD / hour
- Full-time
…of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Lifemark Physiotherapy, Canada’s premier, largest, and…
Added 8 mins ago
UO
Enrolment Services Advisor
University of Calgary
Calgary, AB
- Full-time
As a member of the Enrolment Services team, this position reports to the Manager, Enrolment Services Operations. Hours of work for this position are 35 hours per week, Monday-Friday. Peak…
Added 8 mins ago
KB
Assistant Store Manager - Back-end Ops
Kent Building Supplies
Port Hawkesbury, NS
- Full-time
…complex, multi‑unit business designed to serve a wide range of customer needs. In addition to our core home improvement retail operation, our stores support a strong Pro‑focused business…
Added 8 mins ago
BC
Service Centre Manager - Speedy Glass
Belron Canada inc
Mount Pearl, NL
- Full-time
As a Service Centre Manager, you will be able to have a hands-on role in the day-to-day operations of your Service Centre. You will help your team succeed by being the person that people…
Added 8 mins ago
RC
Scheduler
Retirement Concepts
Courtenay, BC
- $28.74 CAD / hour
- Full-time
The Scheduler reports to the General Manager and/or designate and is responsible for all aspects of scheduling to ensure that the community has adequate staffing levels at all times to…
Added 8 mins ago
CI
Project Control Specialist
CMS Inc.
Sarnia, ON
- Full-time
Assist project manager in presentations/reports to the customer/company management.
Added 8 mins ago
L
Customer Service Representative / Représentant(e) service client
Leviton
Pointe-Claire, QC
- Full-time
Assist the external sales force by providing relevant customer information and support in all areas directly related to customer interactions.
Added 8 mins ago
AC
Compressor Technical Support Specialist
Atlas Copco
AB · Edmonton, AB
- Full-time
This position reports to the Technical Support and Administration Manager.
Added 8 mins ago
W
Procurement Manager
Worley
AB · Edmonton, AB
- Full-time
Worley Canada Construction is seeking an experienced Project Procurement Manager to join our Edmonton Procurement team. This role is accountable for developing and executing project…
Added 8 mins ago
HE
Chef de projet – Infrastructures de réseau (Postes électriques et systèmes FACTS)/Project Manager – Grid Infrastructure (Substations & FACTS Systems)
Hitachi Energy
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 8 mins ago
MT
Terminal Manager
Midland Transport
Truro, NS
- Full-time
Midland Transport is seeking a results-driven Terminal Manager to lead the day-to-day operations for our Truro Terminal. This is a key leadership role responsible for ensuring the safe,…
Added 8 mins ago
IS
Project Manager, Inbound Logistics
Irving Shipbuilding
Dartmouth, NS
- Full-time
As a Project Manager, Inbound Logistics, you will lead high-impact supply chain projects focused on inbound transportation, warehousing, and inventory management. Working with internal…
Added 8 mins ago
RC
General Manager
Retirement Concepts
Surrey, BC
- $105,000 to $120,000 CAD / year
- Full-time
The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service…

Farm Boy Inc.

Assistant Service Manager

Ottawa, ON, Canada

$21 CAD / hour · Full-time

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Job details

Pay: $21 CAD / hour
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out:

Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.
Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment.
Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.
Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.
Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
The ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.
Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.
Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Fluency in English; French language skills considered an asset.

What We Bring To The Table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply - including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

Support the Department Manager in leading front-end operations, delivering excellent customer service, meeting performance goals, and developing and engaging team members. Help oversee cash controls, administrative processes, scheduling, compliance, health and safety, and daily store tasks.

Requirements

Requires a post-secondary program emphasizing business and at least one year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience. Candidates should have strong customer service, communication, organizational, analytical, and mathematical skills; Smart Serve certification or willingness to obtain it within six months; and flexibility for physical work and evening, weekend, and holiday shifts.

Skills

Customer Service
Team Leadership
Training And Coaching
Team Motivation
Conflict-Free Communication
Financial Stewardship
Cash Handling
Audit Support
Scheduling
Payroll Processing
Organization
Analytical Skills
Interpersonal Skills
Mathematical Aptitude
Policy And Regulatory Compliance
Safe Food Handling

Benefits

Healthcare Coverage
Dental Coverage
Disability Coverage
Life Insurance
10% In-Store Discount
On-the-Job Training
Internal Promotion Opportunities
Community Program Participation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Team Leadership
Department Strategies
Performance Objectives
Training
Coaching
Team Huddles
Financial Stewardship
Cash Handling
Safe Management
Document Retention
Audits
Float Tracking
Over/Short Reporting
Refund Oversight
Policy Compliance
Government Regulations
Safe Food Handling
Health And Safety
Scheduling
Purchasing Orders
Payroll Processing
Smart Serve Certification
Manual And Automated Systems
Computer Software
Fresh Food Retail

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