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Added 10 mins ago
K
Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
- Full-time
We’re opening the doors to our newest retail location and looking for a dynamic Store Manager to lead the charge. This is your opportunity to build and inspire a team from the ground up,…
Added 40 mins ago
K
Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
- Full-time
We’re opening the doors to our newest retail location and looking for a dynamic Store Manager to lead the charge. This is your opportunity to build and inspire a team from the ground up,…
Added 54 mins ago
Sales Associate-Retail
Roots
Ottawa, ON
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 2 hours ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
W
(CAN) Customer Service Manager
Walmart
Edmonton, AB
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 3 hours ago
IB
General Manager (Contract)
Indigo Books & Music
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
Using strong systems thinking, this role ensures store processes and routines are both efficient and effective across customer experience, visual merchandising, product flow, scheduling,…
Added 4 hours ago
I
General Manager (Contract)
Indigo
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
Using strong systems thinking, this role ensures store processes and routines are both efficient and effective across customer experience, visual merchandising, product flow, scheduling,…
Added 4 hours ago
TC
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners/HomeSense - Méga Centre
TJX Companies
QC · Ville de Québec, Quebec
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 7 hours ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Canyon Meadows, Calgary, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 7 hours ago
TH
Head Cashier Part Time (DARTMOUTH)
The Home Depot Canada
Dartmouth, NS
- Part-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 8 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
Identify and maintain the best e-platform to store and provide easy employee access to all policies, procedures, and business practices.
Added 9 hours ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Nanaimo, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 10 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 10 hours ago
WC
Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 10 hours ago
TC
Customer Service Coordinator Shoppers World Brampton Contract role
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 10 hours ago
SW
Part-Time Sales Lead - Stuart Weitzman
Stuart Weitzman
Halton Hills, ON
- Part-time
Primary Purpose: Deliver sales to achieve store and individual goals, execute company initiatives and operational standards.
Added 10 hours ago
J&
Team Leader (Niagara, ON)
JACK & JONES
Niagara-on-the-Lake, ON
- Part-time
Reports to: Store ManagerLocation: JACK&JONES Niagra Outlets, Niagara, ON
Added 10 hours ago
A
Third Key Holder
Ardene
Georgetown, ON
- Part-time
…directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store…
Added 11 hours ago
W
Customer Service Manager
Walmart
Winnipeg, MB
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 11 hours ago
A
Lead
adidas
AB · Edmonton, AB
- Full-time
Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff…
Added 11 hours ago
EK
Commercial Kitchen + Bar Designer
Earls Kitchen + Bar
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
…Kitchen + Bar Designer with 3+ years of experience to join our Store Development team in Vancouver,…
Added 11 hours ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 11 hours ago
W
(CAN) Stocking 3 Team Lead
Walmart
Red Deer, AB
- Full-time
1. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 11 hours ago
LC
Merchant, Natural Foods (Super Market Division)
Loblaw Companies Limited
Brampton, ON
- Full-time
Lead promotional programs from end-to-end, including product selection and forecasting, financial impact analysis, pricing decisions, vendor engagement, flyer, and digital content, and…

Farm Boy Inc.

Assistant Service Manager

Ottawa, ON, Canada

$21 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $21 CAD / hour
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out:

Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.
Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment.
Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.
Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.
Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
The ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.
Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.
Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Fluency in English; French language skills considered an asset.

What We Bring To The Table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply - including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

Support the Department Manager in leading front-end operations, delivering excellent customer service, meeting performance goals, and developing and engaging team members. Help oversee cash controls, administrative processes, scheduling, compliance, health and safety, and daily store tasks.

Requirements

Requires a post-secondary program emphasizing business and at least one year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience. Candidates should have strong customer service, communication, organizational, analytical, and mathematical skills; Smart Serve certification or willingness to obtain it within six months; and flexibility for physical work and evening, weekend, and holiday shifts.

Skills

Customer Service
Team Leadership
Training And Coaching
Team Motivation
Conflict-Free Communication
Financial Stewardship
Cash Handling
Audit Support
Scheduling
Payroll Processing
Organization
Analytical Skills
Interpersonal Skills
Mathematical Aptitude
Policy And Regulatory Compliance
Safe Food Handling

Benefits

Healthcare Coverage
Dental Coverage
Disability Coverage
Life Insurance
10% In-Store Discount
On-the-Job Training
Internal Promotion Opportunities
Community Program Participation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Team Leadership
Department Strategies
Performance Objectives
Training
Coaching
Team Huddles
Financial Stewardship
Cash Handling
Safe Management
Document Retention
Audits
Float Tracking
Over/Short Reporting
Refund Oversight
Policy Compliance
Government Regulations
Safe Food Handling
Health And Safety
Scheduling
Purchasing Orders
Payroll Processing
Smart Serve Certification
Manual And Automated Systems
Computer Software
Fresh Food Retail

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