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Added 1 min ago
CC
Supporter Engagement Specialist
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Montreal, QC
- Full-time
Supports the Sr. Manager, and/or Manager, and the rest of their Supporter Engagement Team in the development of, donor and participant fundraising programs, including Run for The Cure,…
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S
Meat & Seafood - Manager Meat
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- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 1 min ago
E
Wellness Manager
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AB · Edmonton, AB
- Full-time
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Added 1 min ago
AS
IT Procurement Project Manager
Alquemy Search & Consulting
Calgary, AB
- Contract
IT Procurement Project Manager/Business Analyst
Added 1 min ago
TP
Manager, Operational Modernization
Toronto Pearson International Airport
Toronto, ON
- Full-time
…measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and…
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FH
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- Temporary
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Senior Manager, Asset Protection & Safety, Global Fulfillment, Western Distribution Centers
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BC · British Columbia, Canada
- Full-time
Within Global Fulfillment AP&S, Distribution Centers, the Senior Manager, Asset Protection & Safety provides strategic and operational leadership for safety, security, and asset protection…
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Crew Chief, Medicine Hat
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Leadership and mentoring mindset; willing to aid in the teaching and development of the Survey Assistant.
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Assistant Store Manager - Back-end Ops
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Service Centre Manager - Speedy Glass
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Procurement Manager
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AB · Edmonton, AB
- Full-time
Minimum 5 years of leadership experience as a Procurement Manager, Project Procurement Manager, Procurement Lead, or in a comparable role with responsibility for people and project outcomes.
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Business Development Manager
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Assistant Professor (Tenure Track) and Canada Research Chair Tier 2 in Cancer Immunology
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AB · Edmonton, AB
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…Medicine and Dentistry institutes established to provide strategic leadership in research and innovation. The successful recruit will also have membership in CRINA, a virtual institute that…
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Terminal Manager
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Project Manager, Inbound Logistics
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Tech Vendor Management Manager
lululemon
Vancouver, BC
- Full-time
Reporting to the Senior Director, Procurement, the Manager, Technology Vendor Management partners with business and technology stakeholders to ensure strategic suppliers deliver strong…
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RC
General Manager
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Surrey, BC
- $105,000 to $120,000 CAD / year
- Full-time
Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.
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Talent Acquisition Partner
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DIRECTOR OF INFORMATION TECHNOLOGY
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Community Relations Manager
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White Rock, BC
- $60,000 to $65,000 CAD / year
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General Manager - Fairmont Le Chateau Frontenac
Fairmont Hotels & Resorts
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As General Manager, you will embody the essence of luxury hospitality. Your dynamic and hands-on approach is fueled by a deep passion for developing people and fostering an entrepreneurial…
Added 1 min ago
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Commissioning Engineer
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- Full-time
…client-side commissioning team on a hyperscale data center development in Regina, Canada. Working closely with the Commissioning Manager, Commissioning Authority (CxA), General Contractor,…

Farm Boy Inc.

Assistant Service Manager

700 Terry Fox Drive, Ottawa, ON, K2L 4H4, Canada

From $21 CAD / hour · Full-time

Apply About employer

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Job details

Pay: From $21 CAD / hour
Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Company Description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out:

Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.
Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment.
Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.
Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.
Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
The ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.
Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.
Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply - including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Availability: Open

Department: Service

Location: Kanata

Compensation: from CAD 21 - hourly

Apply About employer

More about this job

Responsibilities

The Assistant Service Manager supports the Department Manager in delivering exceptional customer service and maintaining strong operational performance. Responsibilities include leading team engagement, managing financial assets, and ensuring compliance with health and safety standards.

Requirements

Candidates must have a post-secondary program completion in business and at least one year of supervisory or management experience. The role requires physical stamina for hands-on store tasks and the flexibility to work a dynamic schedule including evenings and weekends.

Skills

Customer service
Leadership
Financial stewardship
Team engagement
Cash handling
Inventory management
Scheduling
Training and coaching
Conflict resolution
Communication
Mathematical aptitude
Organizational skills
Safe food handling
Health and safety compliance
Problem solving

Benefits

Healthcare
Dental care
Disability coverage
Life insurance
10% discount on in-store purchases
On-the-job training

Visa sponsorship

Not detected in the job text

Keywords

Retail
Service Management
Leadership
Cash Handling
Financial Stewardship
Customer Experience
Team Development
Safe Food Handling
Health and Safety
Inventory Control
Scheduling
Payroll
Smart Serve
Operations Management
Business Administration
Auditing
Document Retention
Purchasing Orders
Store Cleanliness
Performance Management

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