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Added 1 hour ago
ST
Corporate Controller
Scotia Tire & Alignment Services Limited
Mississauga, ON
- Full-time
Documentation – Maintain an accounting system of procedures and guidelines to follow. Implement controls to minimize risk. Ensure compliance with local, state, and federal government…
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Quesnel, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 hours ago
TO
Municipal Accommodation Tax Coordinator
Town of Niagara-on-the-Lake
Niagara-on-the-Lake, ON
- Full-time
The Municipal Accommodation Tax Coordinator, under the direction of the Manager of Financial Planning and Reporting/Deputy Treasurer, is responsible for the day-to-day administration of the…
Added 2 hours ago
AT
Project Admin (6 month contact)
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Calgary, AB
- Full-time
This role works closely with the NGM Finance Project Manager, Project Coordinators, Project Analyst, Operations, Accounting, Purchasing, and project delivery teams. The position owns…
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
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Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Mission, BC
- $15 CAD / hour
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Added 3 hours ago
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(CAN) Customer Service Manager
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- $15 CAD / hour
- Full-time
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Added 3 hours ago
C
Senior Identity Security Engineer
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- Full-time
…governance, managing digital trust through PKI, and enabling the business to operate confidently and securely in an evolving threat…
Added 3 hours ago
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Manager, Finance & Business Operations
voestalpine Railway Systems Nortrak
Richmond, BC
- $95,000 to $120,000 CAD / year
- Full-time
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Added 3 hours ago
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Forward Deployment Engineer Lead - Manufacturing
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Toronto, ON
- Full-time
- Other
…experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 3 hours ago
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Pricing Manager
REXEL
Toronto, ON
- $90,000 CAD / year
- Full-time
…residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By…
Added 4 hours ago
SL
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Toronto, ON · Sun Life Toronto One York
- Full-time
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Added 4 hours ago
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Senior Financial Analyst - Corporate Accounting
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Added 5 hours ago
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Vice President, Operations
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Added 5 hours ago
WI
Senior Project Manager - Mining Consulting (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
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Added 5 hours ago
TU
Energy Conservation Engineer
The University of British Columbia
Vancouver, BC
- $9,599.75 to $14,385.5 CAD / month
- Full-time
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Added 5 hours ago
JC
Fire Service Manager
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Calgary, AB · CAN AB Calgary Manitou Road
- Full-time
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Added 6 hours ago
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Senior Project Manager - Mining Consulting (Sudbury)
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Added 7 hours ago
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Client Advisor Intern
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Added 8 hours ago
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Project Controls Specialist III
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This position performs Project Control activities and/or supervises the preparation of Project Controls activities for a project or assignment. This role serves as Control Team Leader on…
Added 8 hours ago
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Principal Process Engineer - Power Projects
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Added 8 hours ago
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Group Finance Manager, Canada Enterprise Team
Microsoft
Toronto, ON
- Full-time
Are you seeking a Group Finance Manager role that is at the forefront of making an impact with some of our largest Canadian enterprises? Looking for an opportunity to be part of a dynamic…
Added 8 hours ago
MC
Senior Manager, Data Governance (36122)
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Farm Boy Inc.

Assistant Service Manager

39 Huron Street, Collingwood, ON, L9Y 1C5, Canada

From $21.5 CAD / hour · Full-time

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Job details

Pay: From $21.5 CAD / hour
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out:

Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.
Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment.
Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.
Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.
Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
The ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.
Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.
Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply - including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Department: Service

Availability: Open

Location: Collingwood

Compensation: from CAD 21.5 - hourly

Apply About employer

More about this job

Responsibilities

The Assistant Service Manager supports the Department Manager in delivering exceptional customer service and maintaining strong operational performance at the front end. Responsibilities include leading team engagement, managing financial assets, and ensuring compliance with health and safety standards.

Requirements

Candidates must have a post-secondary education in business and at least one year of supervisory experience in a similar role. Strong communication, organizational skills, and the ability to work a flexible schedule in a fast-paced retail environment are required.

Skills

Customer service
Leadership
Financial stewardship
Team engagement
Cash handling
Inventory management
Staff training
Coaching
Conflict resolution
Operational performance
Communication
Mathematical aptitude
Organizational skills
Safe food handling
Health and safety compliance

Benefits

Healthcare
Dental care
Disability coverage
Life insurance
10% discount on in-store purchases
On-the-job training

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Management
Financial Stewardship
Cash Handling
Smart Serve
Health & Safety
Safe Food Handling
Team Development
Operations
Inventory
Payroll
Purchasing
Audits
Scheduling
Communication
Analytical Skills
Interpersonal Skills
Mathematical Aptitude

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