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Added 2 mins ago
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Personal Banker
BMO
Toronto, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 2 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
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Senior Compliance Officer, Capital Markets Regulatory Enquiries & Governance (12-months Contract)
BMO
Toronto, ON · FCP
- Full-time
…products, and assists to implement new/revised policies and programs to address them. Identifies risks and implements appropriate actions to mitigate them. Develops and maintains compliance…
Added 2 mins ago
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Customer Service Representative
BMO
Toronto, ON
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 2 mins ago
IT Support Engineer III
SHEIN
Canada
…Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT…
Added 2 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
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- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
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CG
Janitorial Manager
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- Full-time
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Part Time - Cage Cashier- Grand River Casino
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Elora, ON
- Part-time
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Project Technologist/Senior Project Technologist Hazourdous Materials
Pinchin Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
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Added 2 mins ago
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Business Analyst/Project Maanger with Capital Markets experience
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Mississauga, ON
- Contract
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Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 2 mins ago
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Lead Revenue Operations Analyst
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- Full-time
OpenText is seeking a Lead Revenue Operations Analyst to join our growing Support Revenue Operations team, acting as a key financial partner focused on adding value to the business. This…
Added 2 mins ago
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Bar Assistant - Stage Bar
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- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
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Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
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Field Supervisor
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Retail Support Agent (6-months)
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Service Writer - Peterbilt
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London, ON
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Added 17 mins ago
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Regional Manager, Maintenance
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BC
- $105,000 to $117,000 CAD / year
- Full-time
We are seeking a Regional Manager, Maintenance to lead building operations across our communities. In this role you will support our Assisted Living, Independent Living, and Seniors Rental…
Added 17 mins ago
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Financial Analyst, Winter 2027 (Co-op/Internship) - 8 months
BMO
Toronto, ON · FCP
- Full-time
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Branch Team Lead
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Cleaning Supervisor
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Calgary, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 32 mins ago
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Saskatoon, SK
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Transform customer insights and business needs into programs, campaigns, and solutions that deliver measurable value for members and local co-ops.
Added 32 mins ago
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store manager, Campbell River, B.C
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Campbell River, BC
- $62,500 to $82,600 CAD / year
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 32 mins ago
Yard Shipper/Receiver
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Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 32 mins ago
Petroleum Service Technician- Bar W
UFA Co-operative Ltd.
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Reporting to the Service Manager, the Petroleum Service Technician is responsible for the installation, maintenance, inspection, troubleshooting, and repair of petroleum fueling systems and…

Farm Boy Inc.

Assistant Service Manager

39 Huron Street, Collingwood, ON, L9Y 1C5, Canada

From $21.5 CAD / hour · Full-time

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Job details

Pay: From $21.5 CAD / hour
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out:

Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.
Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment.
Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.
Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.
Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
The ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.
Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.
Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply - including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Department: Service

Availability: Open

Location: Collingwood

Compensation: from CAD 21.5 - hourly

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More about this job

Responsibilities

The Assistant Service Manager supports the Department Manager in delivering exceptional customer service and maintaining strong operational performance at the front end. Responsibilities include leading team engagement, managing financial assets, and ensuring compliance with health and safety standards.

Requirements

Candidates must have a post-secondary education in business and at least one year of supervisory experience in a similar role. Strong communication, organizational skills, and the ability to work a flexible schedule in a fast-paced retail environment are required.

Skills

Customer service
Leadership
Financial stewardship
Team engagement
Cash handling
Inventory management
Staff training
Coaching
Conflict resolution
Operational performance
Communication
Mathematical aptitude
Organizational skills
Safe food handling
Health and safety compliance

Benefits

Healthcare
Dental care
Disability coverage
Life insurance
10% discount on in-store purchases
On-the-job training

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Management
Financial Stewardship
Cash Handling
Smart Serve
Health & Safety
Safe Food Handling
Team Development
Operations
Inventory
Payroll
Purchasing
Audits
Scheduling
Communication
Analytical Skills
Interpersonal Skills
Mathematical Aptitude

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