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Added 9 mins ago
D
Assistant Manager, Market Development
Desjardins
Saint-Jérôme, QC · Laval, QC · Service Signature Laval-Laurentides
- Full-time
As a market development assistant manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and…
Added 9 mins ago
CC
Retail Shift Leader
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Calgary, AB · Beltline, Calgary, AB
- Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 9 mins ago
GT
Manager, IT Vendor Performance & IT Audit
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- Full-time
…passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel…
Added 9 mins ago
AR
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- Full-time
The Assistant General Manager is primarily responsible for the operations of the front office department, while supporting the General Manager in the day-to-day operation of all…
Added 9 mins ago
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- Full-time
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Added 9 mins ago
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Added 9 mins ago
AC
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Ottawa, ON
- Full-time
Reporting directly to the Manager of International Student Integration, the incumbent will serve as the key support to registered and current international learners studying at Algonquin…
Added 9 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
London, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 9 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- Up to $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 9 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 9 mins ago
A
Golf Leadership Opportunities - Springs/Summer 2027
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- Contract
…most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect…
Added 9 mins ago
EC
Profit Centre Manager
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- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 24 mins ago
IO
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- Full-time
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Added 24 mins ago
Senior Analyst, ISO 20022 COE
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…cleared approximately $103 trillion or $411.9 billion every business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are…
Added 24 mins ago
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Added 24 mins ago
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Added 24 mins ago
JUNIOR ASSISTANT MANAGER
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Added 24 mins ago
Casual Receptionist - Lilythorne Retirement
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Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
Added 24 mins ago
FH
Analyst, Financial
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- Full-time
We want you to bring your financial analysis and business expertise to our team. Our service excellence is built on members taking responsibility for their own performance and aiming to…
Added 24 mins ago
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Senior Client Solutions Manager & Broker Placement Specialist
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- Full-time
We are currently looking for an Senior Client Solutions Manager & Broker Placement Specialist to join our team in our Burnaby office. You will collaborate with Account…
Added 24 mins ago
CS
Assistant Food and Beverage Manager
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- Full-time
…array of recreational sports experiences designed to build community, foster connection, and change lives for the…
Added 24 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 25 mins ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and South
York Catholic District School Board
Aurora, ON
- Temporary
…Article 8.01e of the CUPE 2331 Collective Agreement, upon the Manager of Human Resources becoming aware of the return to work of the permanent employee, supply employees placed into long…
Added 25 mins ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and South
York Catholic District School Board
Aurora, ON
- Temporary
…Article 8.01e of the CUPE 2331 Collective Agreement, upon the Manager of Human Resources becoming aware of the return to work of the permanent employee, supply employees placed into long…
Added 25 mins ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and East
York Catholic District School Board
Aurora, ON
- Temporary
…Article 8.01e of the CUPE 2331 Collective Agreement, upon the Manager of Human Resources becoming aware of the return to work of the permanent employee, supply employees placed into long…

Farm Boy Inc.

Assistant Service Manager

Ottawa, ON, Canada

$21 CAD / hour · Full-time

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Job details

Pay: $21 CAD / hour
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out:

Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.
Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment.
Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.
Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.
Contribute to store success by assisting with other related duties as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
The ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.
Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.
Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Fluency in English; French language skills considered an asset.

What We Bring To The Table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply - including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

Support the Department Manager in leading front-end operations, delivering excellent customer service, achieving department goals, and developing an engaged team. Oversee cash-handling controls and administrative tasks while supporting daily store operations and ensuring compliance with food safety, health, and company policies.

Requirements

Requires a post-secondary program emphasizing business and at least one year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience. Candidates should have strong customer service, communication, organizational, analytical, and mathematical skills; Smart Serve certification or willingness to obtain it within six months; and flexibility for evenings, weekends, holidays, and physically demanding work.

Skills

Customer Service
Team Leadership
Training And Coaching
Team Motivation
Financial Stewardship
Cash Handling
Scheduling
Payroll Administration
Purchasing Orders
Safe Food Handling
Health And Safety Compliance
Communication
Organization
Analytical Skills
Mathematical Aptitude
Conflict-Free Prioritization

Benefits

Healthcare Coverage
Dental Coverage
Disability Coverage
Life Insurance
10% In-Store Discount
On-the-Job Training
Internal Promotion Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front-End Operations
Customer Service
Department Strategies
Team Development
Training
Coaching
Team Huddles
Financial Stewardship
Cash Handling
Safe Management
Audits
Float Tracking
Over/Short Reporting
Refund Oversight
Policy Compliance
Government Regulations
Safe Food Handling
Health And Safety
Scheduling
Purchasing Orders
Payroll
Smart Serve Certification
Manual And Automated Systems
Computer Software
Business Education

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