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Farrow

Customs - Data Entry

Edmonton, AB, Canada

Posting language: English
Posted: Oct 1, 2026

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Original job description

A wholly owned subsidiary of Kuehne+Nagel Group, and headquartered in Windsor, Ontario Canada, Farrow brings to the global trade industry over 115 years of expertise in cross-border customs brokerage, trade consulting, and integrated logistics services. Further to its beginnings in customs brokerage, Farrow offers trade consulting - expert advice on import/export and trade management, duty recovery and regulations compliance. With a strong network of locations across North America, Farrow manages over 500 employees with 15 offices and warehouses, including those of acquired company Link+ Corporation.

POSITION SUMMARY

This entry level position is primarily responsible for receiving, reviewing and entering customs documents. The incumbent processes shipments using standard operating procedures. May obtain additional information or seek guidance from more senior team members based on instructions and standard operating procedures

KEY RESPONSIBILITIES

Receive documents via email, fax and mail. Review documents for completeness (e.g. date, description, value) ensuring that all necessary documents have been received for processing. Determine account number, ETA and apply bar code to billing sheet. Enter required information into database system in order to produce entry.
Contact clients, branches or other brokers of additional documents or information is required
Respond to calls and questions from internal and external sources. Trace shipments and set up pre-arrivals at Customs
Perform other duties such as sorting, matching and stapling documents, printing, faxing, scanning and other functions as assigned

EDUCATION AND EXPERIENCE

High School Diploma or equivalent experience
Office experience an asset, but not required

COMPETENCIES, WORKING SKILLS & ATTRIBUTES

Demonstrated ability to consistently release complex entries and solve problems with minimal assistance
Demonstrated ability in completing a variety of entry types and processes
Excellent attention to detail
Tactful and dependable
Strong communication skills; must be able to read, write and speak English fluently
Proficiency in reading, writing, and speaking French is considered an asset
Strong interpersonal skills; able to work independently as well as part of a team
Fast and accurate keyboard skills (minimum 8000 strokes an hour with 97% accuracy)

Able to multi task and keep track of priorities and ETA’s
Able to perform basic mathematical calculations
Demonstrated ability with standard business applications (e.g. MS Office, email, internet) and standard office equipment (e.g. computer, fax, photocopier, scanner, telephone, etc.)

WORKING CONDITIONS, MENTAL EFFORT & PHYSICAL REQUIREMENTS

Accuracy is required when entering appropriate data, adding figures and reconciling documents
Concentration is required in balancing several tasks at one time
Repetitive keyboarding / mousing; generally more than 6 hours per day
Able to prioritize tasks in a fast-paced, multitasking environment
Sitting at a desk for prolonged periods of time (up to ½ hour – 1 hour at a time) for more than 6 hours per day
Lifting batches of entries and mail (generally less than 10 lbs.)
Clean, non-hazardous office environment

Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.

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More about this job

Responsibilities

The incumbent is responsible for receiving, reviewing, and entering customs documents into the database system to process shipments. They also handle client inquiries, trace shipments, and perform general office administrative tasks.

Requirements

Candidates must have a high school diploma or equivalent and possess fast, accurate keyboarding skills. Strong attention to detail and the ability to work effectively within a team environment are essential.

Skills

Data entry
Attention to detail
Communication skills
Interpersonal skills
Keyboarding
Mathematical calculations
MS Office
Problem solving
Time management
Multitasking
Customs documentation
Record keeping
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Customs brokerage
Data entry
Logistics
Import/export
Trade compliance
Documentation
Database management
Shipment tracking
Administrative support
MS Office
Keyboarding accuracy
Regulatory compliance
Cross-border trade
Office equipment

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