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Farrow

Receptionist

North Dumfries, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

A wholly owned subsidiary of Kuehne+Nagel Group, and headquartered in Windsor, Ontario Canada, Farrow brings to the global trade industry over 115 years of expertise in cross-border customs brokerage, trade consulting, and integrated logistics services. Further to its beginnings in customs brokerage, Farrow offers trade consulting - expert advice on import/export and trade management, duty recovery and regulations compliance. With a strong network of locations across North America, Farrow manages over 500 employees with 15 offices and warehouses, including those of acquired company Link+ Corporation.

Position Summary

The Receptionist will answer incoming calls, take messages and offer assistance to customers by directing their calls and greeting them in the waiting area. This position is also responsible for a variety of administrative or clerical functions in support of the organization.

Key Responsibilities (Supervisory/Materials/Information)

Answers and transfers all incoming calls, takes messages, directs customer inquiries, notes the availability of office staff for their incoming calls.
Ensures that visitors are signed in the log book and are provided a Visitor’s security badge and staff notified of their arrival
Depending on location, may perform a variety of other functions including, but not limited to:
- Receiving and sorting inter-office and external mail
- Preparing outgoing courier waybills, postal mail etc.
- Preparing bank deposit book daily recording incoming cheques
- Splitting invoices and stuffing envelopes
- Data entry for operations, finance, administration or other departments
- Answering PARS line for operations
- Other clerical duties as assigned

Education and Experience

High School diploma
Experience with a switchboard an asset

Competencies, Working Skills & Attributes

Ability to operate a switchboard / telephone
Strong interpersonal skills, able to work independently
Tactful and dependable
Strong communication skills, both verbal and written
Excellent concentration skills because of frequent interruptions
Experience with computer applications, including Microsoft Office
Excellent attention to detail
Solid data entry skills

Working Conditions, Mental Effort & Physical Requirements

Occasional lifting up to 20lbs may be required
Must work under deadlines and related stresses in a timely and efficient manner
Must be able to professionally handle various personnel and other situations as they arise
Ability to sit for extended periods of time
Ability to focus on computer screen
Manual dexterity required to use desktop computer, sort documents and mail, etc.

Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.

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More about this job

Responsibilities

The Receptionist is responsible for answering and directing incoming calls, greeting visitors, and managing the office reception area. Additionally, the role involves performing various administrative and clerical tasks such as mail handling, data entry, and invoice processing.

Requirements

Candidates must possess a High School diploma and have the ability to operate a switchboard. Strong interpersonal, communication, and computer skills, particularly with Microsoft Office, are required for this position.

Skills

Switchboard operation
Interpersonal skills
Communication skills
Data entry
Microsoft Office
Attention to detail
Clerical duties
Customer service
Time management
Organizational skills

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Switchboard
Administrative
Clerical
Data Entry
Microsoft Office
Customer Service
Logistics
Customs Brokerage
Invoicing
Mail Handling
Courier
Security Badge
Communication
Interpersonal Skills

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