Fulfillment Specialist

Company Description Fastenal Canada is a business-to-business supply chain solutions provider and wholesale distributor of industrial and construction supplies. Supported by global sourcing, quality, and logistics operations, each Fastenal location serves as a local source for a wide range of OEM and MRO products and services. The company is committed to employment equity and provides equal opportunities to applicants of all backgrounds, including underrepresented groups and people with disabilities. Fastenal promotes an inclusive, respectful workplace where team members can grow their careers and contribute to reliable customer solutions. Candidates can learn more about opportunities by visiting the Fastenal careers site and exploring roles on the “Blue Team.”

Role Description The Fulfillment Specialist is a part-time, hybrid role based in the Greater Edmonton Metropolitan Area, with some work-from-home flexibility. This position focuses on accurately picking, packing, and preparing customer orders for shipment, ensuring products are shipped on time and in excellent condition. The Fulfillment Specialist monitors inventory levels, assists with stocking and organizing products, and maintains a clean, safe warehouse environment. In addition, the role supports customer service by responding to order inquiries, coordinating with the sales team, and helping resolve issues related to deliveries or product availability. The Fulfillment Specialist collaborates with local team members to support daily operations and meet service expectations for business customers.

Qualifications

• Candidates should possess skills in packing and order preparation, with attention to detail and accuracy.
• Candidates should possess customer service skills, including clear communication and a helpful, solutions-focused approach.
• Candidates should possess skills in inventory management and inventory control to track stock levels and maintain organized storage areas.
• Candidates should possess basic sales and cross-selling skills to support the branch in identifying customer needs and promoting suitable products.
• Ability to work safely in a warehouse environment, including lifting, moving, and handling products as required.
• Comfort with using computers and inventory or order management systems.
• Reliable attendance, time management skills, and the ability to work both independently and as part of a team.
• Previous experience in fulfillment, warehousing, retail, or distribution is an asset but not required; training will be provided.