Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Assistant Location Manger
Service Corporation International
Hamilton, ON
Full-time
As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity of career advancement. Assist the…
Added 3 mins ago
Sales Associate
Staples Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 3 mins ago
Conseiller(ère) beauté Beauty Advisor - Tom Ford
Holt Renfrew
Montreal, QC
Full-time
…lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume…
Added 18 mins ago
Assistant Manager
EssilorLuxottica Group
Vancouver, BC
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 33 mins ago
Senior Manager, Technical Support
Sectigo
Ottawa, ON
Full-time
We are looking for a talented Senior Manager, Technical Support to join our growing global team at Sectigo.
Added 48 mins ago
Territory Manager - Fredericton
Brandt Group of Companies
Hanwell, NB
Full-time
The Territory Manager is responsible for driving business growth and market share within an assigned Area of Responsibility (AoR). This role focuses on building and maintaining strong…
Added 48 mins ago
Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Hanwell, NB
Full-time
Develop and execute territory sales strategies to maximize revenue and expand market share within the assigned Area of Responsibility (AOR).
Added 48 mins ago
Territory Manager
Brandt Group of Companies
Hanwell, NB
Full-time
Submit lost sales reports on a timely basis. Lost sales reports are to be filled out on all lost sales and submitted on a weekly basis to the manager. These are a must to receive, as…
Added 48 mins ago
Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Peterborough, ON
Full-time
The Compact Construction Equipment Territory Manager is responsible for selling new and used compact construction equipment within an assigned Area of Responsibility (AOR). This role…
Added 48 mins ago
Territory Manager - Underground & Tree Care Products
Brandt Group of Companies
Peterborough, ON
Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Underground & Tree Care Products for our Peterborough location. The Compact Construction Equipment Territory Manager…
Added 48 mins ago
GARAGE - Seasonal Sales Associate - Upper Canada Mall
Groupe Dynamite
Newmarket, ON
Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 48 mins ago
CSA
Brandt Group of Companies
Whitby, ON
Full-time
Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction.
Added 48 mins ago
Retail Finance Manager_CA
Brandt Group of Companies
Bedford, NS
Full-time
The Retail Finance Manager is responsible for promoting and managing all aspects of Brandt Finance services to support wholegoods sales for Brandt Tractor Ltd. This role focuses on…
Added 49 mins ago
Customer Service Representative - Fastfrate Group (Edmonton)
Fastfrate Group
Edmonton, AB
Reporting to the Office Manager, the Customer Service Representative is the first point of contact for Fastfrate Group customers from the initial booking, throughout transit, and until…
Added 1 hour ago
Service Manager
Brandt Group of Companies
Mount Pearl, NL
Full-time
Coordinate with parts and sales to ensure parts availability and minimize service downtime.
Added 1 hour ago
Account Manager- Ag Retail
Crop Management Network Inc.
Mayerthorpe, AB
Full-time
We are growing our team and hiring an Account Manager – Sales to support customers in Mayerthorpe and surrounding areas.
Added 1 hour ago
Part Time Tailor
Tailored Brands
Toronto, ON
Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring and pressing techniques.
Added 1 hour ago
Regional Contract Manager
Rockwell Automation
Cambridge, ON · Calgary, AB · Canada-Ontario-Cambridge-Saltsman Dr
Full-time
As a Contract Manager, you are responsible for the end-to-end execution, operationalization, governance, and performance management of customer and partner contracts. You will deliver…
Added 1 hour ago
Sales Manager
Brandt Group of Companies
Mississauga, ON
Full-time
Brandt Tractor Ltd is currently seeking a Sales Manager for our Mississauga Construction & Forestry location.
Added 1 hour ago
Greeting Card Merchandiser (PT) - Fergus
Carlton Cards
Centre Wellington, ON
Part-time
You will be a valued member of an engaged team who work independently to complete service schedules and order processing for greeting card departments within top Canadian Retailers in a…
Added 1 hour ago
Greeting Card Merchandiser (PT) - Georgetown
Carlton Cards
Georgetown, ON
Part-time
You will be a valued member of an engaged team who work independently to complete service schedules and order processing for greeting card departments within top Canadian Retailers in a…
Added 1 hour ago
Greeting Card Merchandiser (PT)
Carlton Cards
Toronto, ON · North York, ON
Part-time
You will be a valued member of an engaged team who work independently to complete service schedules and order processing for greeting card departments within top Canadian Retailers in a…
Added 1 hour ago
Associate (Part-Time)
Red Apple Stores ULC
Creston, BC
Part-time
…small towns. Our stores are known for providing super-friendly service, creating a welcoming environment for shoppers, and treating customers with dignity and…
Added 1 hour ago
Senior Manager, Technical Support
Sectigo
Ottawa, ON
Full-time
We are looking for a talented Senior Manager, Technical Support to join our growing global team at Sectigo.
Added 1 hour ago
Enterprise Sales Manager – Amik Technologies Pvt. Ltd.
Amik Technologies
Toronto, ON
Full-time
…day. Building on that, we've launched AMIK OEM Assist, a field service and warranty platform for EV charger manufacturers, and Amik AI Assist, an AI voice and WhatsApp agent that turns…

Fastfrate Group

Customer Service Representative - Fastfrate Group (Edmonton)

Edmonton, AB, Canada

Pay: Hourly Rate: $23.88
Workplace: On-site
Experience: 1-2 years of prior work experience in Customer Service role(s)
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Fastfrate is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.

If you require an accommodation at any stage of the recruitment process, please contact us at accessibility@challenger.com and we will work with you to meet your needs.

Fastfrate Company Profile:

Fastfrate Group is one of North America’s largest privately owned transportation and logistics providers. Built on innovation, speed, and reliability, our national network connects major North American markets through seamless rail and road solutions, giving customers the strength of a full-service logistics partner.

From TL and LTL to drayage, warehousing, fulfillment, and final mile delivery, the Fastfrate Group provides true port-to-door solutions. Our integrated service model delivers seamless, end-to-end transportation and logistics support designed to move business forward.

Being part of the Fastfrate Group offers meaningful career opportunities, professional growth, and the ability to contribute to a company that plays a vital role in keeping Canada moving.

Why you’ll love working here:

A workplace where you can learn, grow, and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications

The Opportunity:

This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:
Reporting to the Office Manager, the Customer Service Representative is the first point of contact for Fastfrate Group customers from the initial booking, throughout transit, and until freight has successfully delivered. In addition, the Customer Service Representative interacts and communicates with internal partners to ensure the best possible customer service is provided from the start to end of transit for each customer’s loads.

Hours of Work:
Monday to Friday, 12:30pm–9:00pm
Work Arrangement:
On-site
Position Type:
Union
Employment Status:
Permanent
Compensation:
Hourly Rate: $23.88
Work Location & Environment:
10020-56th Avenue, Edmonton, AB, T6E 5L7
Office environment

Key Accountabilities:In this role, you will:

Email communication to external customers, shippers and consignees, and internal partners such as Driver Coordinators, Planners, Sales Representatives, Traffic and Management
Book pickup and delivery appointments and schedule as required
Notify external and internal customers of late arrival
Trace loads, inquiry about rates and capacity
Answer incoming calls and transfer appropriately
Data entering orders via EDI or manually inputting into the system
Enter pickup/delivery times once recording details pertaining to all departments and shipper, consignee and driver have been confirmed
Supply accurate information/updates through online portals for various customers and weekly reporting
Trouble shoot problems including rescheduling and cancellation of loads
Performs other duties as required

QualificationsWe’re looking for someone who brings:Education & Experience:

Post-Secondary Degree or Diploma
1-2 years of prior work experience in Customer Service role(s)
Experience in the transportation industry is considered an asset

Skills & Attributes:

Commitment to customer satisfaction and a customer focused mentality.
Strong computer skills.
Excellent communication skills.
Strong organizational skills and the ability to work on multiple tasks simultaneously.
Creative and effective problem-solving ability.
Well-organized, enthusiastic, professional and a positive team member.

How To Apply:

If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.

Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for customers, managing the booking process and tracking freight from origin to delivery. They also coordinate with internal departments to ensure accurate information flow and resolve any transit issues.

Requirements

Candidates must possess a post-secondary degree or diploma and 1-2 years of customer service experience. Strong computer, communication, and organizational skills are required to manage multiple tasks effectively.

Skills

Customer service
Communication
Data entry
Problem-solving
Organizational skills
Computer skills
Time management
Logistics coordination
Appointment scheduling
EDI

Benefits

Group benefits
Professional memberships support
Training and certifications support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Transportation
EDI
Data Entry
Supply Chain
Freight
Scheduling
Reporting
Communication
Problem Solving
Office Administration
LTL
TL
Drayage
Warehousing
Fulfillment
Final Mile Delivery

Report this job