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Customer Delivery Architect
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Fastfrate Group

Driver Training - Admissions Coordinator - Challenger (Cambridge)

Cambridge, ON, Canada

On-site

Salary Range: $48,000 - $72,000

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Job details

Pay: Salary Range: $48,000 - $72,000
Workplace: On-site
Experience: 1-2 years recruiting experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Challenger is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.

If you require an accommodation at any stage of the recruitment process, please contact us at accessibility@challenger.com and we will work with you to meet your needs.

Challenger Motor Freight Company Profile:

Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations.

Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers.

Why you’ll love working here:

A workplace where you can learn, grow, and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications

The Opportunity:

This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:

The Admissions & Business Development Coordinator is responsible for managing CTTA’s student admissions process while actively supporting the growth of CTTA’s commercial training business.

The position manages prospective students from initial inquiry through enrollment and commencement of training. The position is also responsible for identifying, pursuing and converting opportunities for corporate driver training.

The role combines admissions administration, customer service, sales, relationship management and training coordination, with measurable accountability for student enrollment, training bookings and revenue-generating opportunities.

Hours of Work:
Monday to Friday, 8:00am–4:30pm

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Salary Range: $48,000 - $72,000

Work Location & Environment:
300 Maple Grove Road, Cambridge ON; Office environment

Key Accountabilities:

Student Admissions and Enrollment

Respond to telephone, email, website and in-person inquiries from prospective students.
Explain CTTA programs, admissions requirements, available training options and the enrollment process.
Identify each applicant’s training objectives and direct the applicant to the appropriate program.
Manage student applications from initial inquiry through enrollment and start of training.
Review applications for completeness and collect required documentation.
Maintain consistent follow-up with prospective students until they enroll, defer or decline.
Coordinate student start dates with Training Leadership and instructor availability.
Confirm that students are prepared to begin their scheduled training.
Maintain accurate and organized student admission files.
Track inquiries, applications, enrollments, cancellations, no-shows and actual starts.

Corporate Training Sales

Actively identify companies that could benefit from CTTA commercial driver and fleet-safety training.
Contact existing and prospective corporate customers to understand their training needs.
Promote CTTA training capabilities to fleets, transportation companies and other organizations employing commercial drivers.
Develop relationships with fleet managers, safety managers, operations leaders and HR or training departments.
Coordinate training proposals, program requirements, pricing and scheduling with CTTA leadership.
Follow up on proposals and outstanding corporate-training opportunities.
Maintain an active corporate-training sales pipeline.
Re-engage previous CTTA customers regarding refresher, remedial or additional training opportunities.
Pursue recurring training relationships rather than relying only on one-time training opportunities.
Support the development of customized training solutions based on customer requirements.

Owner-Operator Training Sales and Coordination

Identify and promote refresher training opportunities for current and prospective Owner-Operators.
Work with Challenger Recruiting to identify training needs and opportunities.
Guide refresher students through registration, scheduling and program requirements.
Maintain follow-up with refresher students who inquire about training but do not immediately register.

Lead Generation and Business Development

Build and maintain a database of prospective students, corporate customers and Owner-Operator training prospects.
Conduct outbound telephone and email campaigns to prospective corporate customers.
Follow up on website, referral and inbound training inquiries.
Identify opportunities within existing CTTA and Challenger relationships.
Develop referral opportunities with transportation-industry contacts.
Track the source, status, next action and expected value of each significant training opportunity.
Maintain scheduled follow-up dates for active opportunities.
Identify lost opportunities and document the reasons where practical.
Recommend new markets, programs or campaigns based on customer feedback and pipeline activity.

Customer Relationship Management

Act as a primary point of contact for corporate training customers.
Understand each customer’s training objectives, participant requirements and scheduling needs.
Coordinate requested training with instructors and Training Leadership.
Confirm dates, participant numbers, equipment requirements and other delivery details.
Communicate changes, cancellations or rescheduling requirements promptly.
Follow up after training to confirm customer satisfaction.
Identify opportunities for additional or recurring training.
Maintain professional, timely and accurate communication with customers and students.

Training Coordination

Work closely with Training Leadership and instructors regarding classroom and practical-training capacity.
Coordinate student enrollment and corporate training schedules.
Confirm instructor, classroom, vehicle and equipment availability before committing training dates.
Communicate special customer or student requirements to Training Leadership.
Coordinate schedule changes, cancellations and rescheduling.
Maintain visibility of upcoming demand to support resource and capacity planning.
Ensure sales commitments remain aligned with CTTA’s ability to deliver quality training.

Admissions, Sales and Performance Reporting - Maintain a monthly CTTA admissions and training-sales dashboard covering:

New student inquiries.
Applications received.
Confirmed enrollments.
Inquiry-to-enrollment and enrollment-to-start conversion rates.
Cancellations and no-shows.
New corporate leads.
Corporate training booked and delivered.
Training revenue booked and delivered.
Open sales pipeline and expected value.
Lead and customer acquisition sources.
Provide management with regular updates on enrollment levels, upcoming class demand, corporate opportunities, pipeline strength, revenue outlook, risks and areas requiring support.

Record Management and Administration

Maintain accurate student, prospect and customer records.
Ensure enrollment and training documentation is complete and appropriately filed.
Protect confidential student and customer information.
Maintain accurate records of communications, application status, proposals, bookings and enrollment decisions.
Support preparation of documentation required for internal reviews, financial reconciliation or audits.
Ensure invoices, purchase-order requirements and customer details are communicated to the appropriate administrative or finance contact.

Cross-Functional Coordination

CTTA Training Leadership.
CTTA instructors.
Administration and Finance.
Challenger Driver Recruiting.
Corporate customers and industry partners.

Qualifications

We’re looking for someone who brings:

Education & Experience:

1-2 years recruiting experience
Post-secondary education preferred
Valid driver’s license
Knowledge of laws pertaining to recruitment
Intermediate user of Microsoft Office software (Excel, Word and PowerPoint)

Skills & Abilities:

Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment.
Strong verbal communication skills, relationship building and interpersonal skills.
Well-organized, enthusiastic, professional and a positive team member.
Demonstrated ability to collaborate effectively and independently with individuals at various levels is required.

How To Apply:

If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.

Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.

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More about this job

Responsibilities

The Admissions & Business Development Coordinator manages the student enrollment process for commercial training programs while actively pursuing corporate training sales. This role involves maintaining student records, coordinating training schedules, and building relationships with fleet managers and prospective clients.

Requirements

The ideal candidate should have 1-2 years of recruitment experience and possess strong organizational and communication skills. Proficiency in Microsoft Office and a valid driver's license are required, with a preference for candidates holding post-secondary education.

Skills

Admissions coordination
Business development
Customer service
Sales
Relationship management
Training coordination
Lead generation
Microsoft Office
Excel
Word
PowerPoint
Recruitment
Data entry
Communication
Time management
Problem-solving

Benefits

Group benefits
Professional memberships support
Training support
Certifications support

Visa sponsorship

Not detected in the job text

Keywords

Admissions
Business Development
Commercial Driver Training
Fleet Safety
Recruitment
Sales Pipeline
Training Coordination
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Logistics
Transportation
Enrollment
Lead Generation
Performance Reporting
Owner-Operator
Training Leadership
Administrative Support
Client Relations

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